Nursing home
West Chester Rehabilitation and Healthcare Center
800 West Miner Street, West Chester, PA 19382 · Map
For profit - Limited Liability company · Part of Marquis Health Services (81 facilities) · 180 certified beds
West Chester Rehabilitation and Healthcare Center is a Medicare-certified nursing home in West Chester, Pennsylvania. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.33 hours per resident per day, below the Pennsylvania average of 3.89. Its most recent inspection on Oct 3, 2024 cited 6 deficiencies.
- 4 fines totaling $83,889In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Chester Rehabilitation and Healthcare Center compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.33 | 3.89 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.41 | 0.78 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.06 | 2.20 | 2.34 | below avg |
| Nursing staff turnover | 46.4% | 46.6% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 10.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $83,889, 4 total penalties.
What inspectors found at West Chester Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 27, 2025 · Full report (PDF) - Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Oct 3, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Oct 3, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 3, 2024 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Oct 3, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 3, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Oct 3, 2024 · Full report (PDF) - Actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Aug 15, 2024 · Full report (PDF) - Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · May 6, 2024 · Full report (PDF) - Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · May 6, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 6, 2024 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · May 6, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 800 West Miner Street
West Chester, PA 19382 - CMS certification #
- 395740
- Ownership
- For profit - Limited Liability company
- Certified beds
- 180
- Avg residents/day
- 170.5
- Provider type
- Medicare and Medicaid
- First certified
- 1987-07-31
- Chain
- Marquis Health Services (81 facilities)
- Setting
- Urban
Part of Marquis Health Services
Marquis Health Services operates 81 nursing facilities across the United States. View all Marquis Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Chester Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, pets allowed
- Workplace safety 1 OSHA workplace safety inspection since 2026, 2 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What West Chester Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our nurses and certified nurse’s aides are on-site 24/7 to care for and support our residents.
(page, checked Oct 15, 2026) - Pets allowed.
Pets are welcome as long as they’re on a leash.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private & Semi-Private Rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 29, 2026: programmed (planned) inspection, partial (health). Case closed Aug 20, 2026. 2 violations cited (2 other). Penalties: $5,107 proposed, $5,107 now. OSHA record. OSHA recorded the employer as West Chester Operator LLC.
Details
- Other than serious: Keeping exit routes clear and marked (1910.37(a)(3)). Penalty $5,107 proposed, $5,107 now.
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $0 proposed, $0 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Chester County Hospital, West Chester. 1.7 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Barclay Friends, West Chester. 1.6 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc., West Chester. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 2.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19382 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Westtown Dialysis, West Chester, 1.7 miles away, straight line (CMS rating 2 of 5 stars)
Fkc West Chester, West Chester, 4.1 miles away, straight line (CMS rating 3 of 5 stars)
Dialyze Direct Pa, Exton, 5.5 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 19382.
Heartland Hospice (Chadds Ford), office in Chadds Ford, 6.1 miles away, straight line
Willow Tree Hospice, office in Kennett Square, 7.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Aseracare Hospice, office in Exton, 8.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Christiana Care Health Services Inc, Wilmington. 11.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is West Chester Rehabilitation and Healthcare Center a good nursing home?
CMS gives West Chester Rehabilitation and Healthcare Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Chester Rehabilitation and Healthcare Center staffed?
West Chester Rehabilitation and Healthcare Center reports 3.33 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has West Chester Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does West Chester Rehabilitation and Healthcare Center have?
West Chester Rehabilitation and Healthcare Center is certified for 180 beds.