Nursing home
Barclay Friends, North Franklin
700 North Franklin, West Chester, PA 19380 · Map
Non profit - Corporation · Part of Kendal (7 facilities) · 64 certified beds
Barclay Friends, North Franklin is a Medicare-certified nursing home in West Chester, Pennsylvania. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.44 hours per resident per day, above the Pennsylvania average of 3.89. Its most recent inspection on Jun 13, 2025 cited 1 deficiencies.
- 1 fine totaling $9,440In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Barclay Friends, North Franklin compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.44 | 3.89 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.99 | 0.78 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.66 | 2.20 | 2.34 | above avg |
| Nursing staff turnover | —% | 46.6% | 46.4% | — |
| Deficiencies cited, last inspection | 1.0 | 10.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 13, 2025 inspection was corrected by August 1, 2025
Penalties in CMS records: 1 fine totaling $9,440, 1 total penalty.
What inspectors found at Barclay Friends, North Franklin
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Jun 13, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 700 North Franklin
West Chester, PA 19380 - CMS certification #
- 395848
- Ownership
- Non profit - Corporation
- Certified beds
- 64
- Avg residents/day
- 61.9
- Provider type
- Medicare and Medicaid
- First certified
- 1991-04-23
- Chain
- Kendal (7 facilities)
- Setting
- Urban
Part of Kendal
Kendal operates 7 nursing facilities across the United States. View all Kendal facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Barclay Friends, North Franklin using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2013
- Workplace safety 1 OSHA workplace safety inspection since 2021, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Barclay Friends, North Franklin says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: private room.
Cotter – Private Suite
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Apr 7, 2013 to Apr 4, 2015. Violations found: Overtime. Back wages: $16,532 owed to 17 employees. Employer as DOL recorded it: Barclay Friends. Case 1741367.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 3, 2021: programmed (planned) inspection, partial (health). Case closed Jun 9, 2022. No violations cited. OSHA record. OSHA recorded the employer as Barclay Friends.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Chester County Hospital, West Chester. 0.3 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Park Lane Post Acute LLC, West Chester. 0.9 miles away, straight line.
- Nearest home health agency office
- Neighborhood Visiting Nurse Association, West Chester. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19380 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Westtown Dialysis, West Chester, 0.9 miles away, straight line (CMS rating 2 of 5 stars)
Fkc West Chester, West Chester, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Dialyze Direct Pa, Exton, 4.4 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 19380.
Heartland Hospice (Chadds Ford), office in Chadds Ford, 7.0 miles away, straight line
Aseracare Hospice, office in Exton, 7.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Delaware Hospice, Inc., office in Glen Mills, 8.5 miles away, straight line - Nearest geriatric medicine practice
- Christiana Care Health Services Inc, Wilmington. 12.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Barclay Friends, North Franklin a good nursing home?
CMS gives Barclay Friends, North Franklin an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Barclay Friends, North Franklin staffed?
Barclay Friends, North Franklin reports 4.44 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has Barclay Friends, North Franklin had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Barclay Friends, North Franklin have?
Barclay Friends, North Franklin is certified for 64 beds.