Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only.
The short version
- Senior Living Alliance runs Lilisity. SLA member communities pay SLA for its resident and family interview program.
- Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. SLA members get the same listing as part of their membership.
- The fee is the same no matter how many families contact a community or move in. No community pays Lilisity per inquiry, per referral or per move-in.
- Lilisity shares a family’s details only with the one community the family asks to contact them.
- Payment never changes a testimonial, a rating, or the order of search results.
- The “Nearby Senior Living Alliance communities” box on community pages shows member communities only.
- No community can pay to be listed, rated, or ranked.
- Awards are earned through verified resident and family interviews against published criteria. They are never sold.
Where the money comes from
Using this directory is free for families. Lilisity is a service run by Senior Living Alliance, and SLA member communities pay SLA for its resident and family interview program.
Any community can also pay Lilisity a flat monthly fee to manage its own listing. It can add photos, prices, contact details and tour times, and receive the inquiries and tour requests families choose to send it. Every page a community manages says that the community provided those details and pays a flat monthly fee, or that it is a Senior Living Alliance member. The fee is the same no matter how many families contact the community or move in, and no community pays Lilisity per inquiry, per referral or per move-in.
Paying for a listing does not change where a community appears in search results or lists, and it never hides or changes state records or testimonials. Every community is listed with the same public data, whether or not it pays.
What money cannot buy
Testimonials on this site come from real phone conversations with residents and family members and are published as given, including critical ones. Quality ratings for nursing homes come directly from the federal Care Compare program run by the Centers for Medicare & Medicaid Services; we republish that data unmodified. Our Excellence Awards are earned through verified interviews measured against criteria we publish, and no community can buy one.
Your information
When you submit a form, we use your information to email you the guide you asked for. We share it with a community only when you check the box on that community’s page asking it to contact you. We do not sell your information. See our privacy policy for details.
Questions? Contact us. You may also want to read how we verify testimonials.
