“My mother feels very safe and comfortable here. I'd give management a ten; I've had no problems. The food is well balanced and healthy. There's a lot offered for activities, including outings to church, and she sings in the choir. Maintenance is very good: when her air conditioner leaked on a Sunday, they sent someone out. I have already recommended it to others.”
Independent Living and Assisted Living and Memory Care
Wellington Court at Hershey's Mill
1361 East Boot Road, West Chester, PA 19380 · Map
Independent LivingAlso assisted living, memory care
114 residentsLicensed capacity
$3,400 to $5,400/moTypical assisted living start in Pennsylvania, from 108 communities that publish prices
20+ interviewsPhone-verified by Senior Living Alliance
What residents and families say
Verified by phone interview
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
19 more testimonials
“Management is doing a wonderful job, and I like that the director comes into the dining room at night to talk to people. The servers do a great job, and if you can't find something to eat on that menu, something's wrong with you. There are all kinds of things to do. The housekeepers always do a great job, and when I call about a repair, someone comes right away. It's like a hotel; you're safe and protected. People love it, and I would definitely recommend it.”
“They do a lot of activities, like bingo, singing, movies and holiday parties, and they try to get everyone involved, so I rate them highly. When I'm in her room, I don't notice any of that nursing home smell. Maintenance has been on it. Her nurses do wonderful with her, and they all like her a lot. I feel she's absolutely safe there, and I've already recommended it.”
“I'm pretty well satisfied here. The servers couldn't be nicer; I'd give them a 15. There's something going on every day that makes it interesting, with games, music and cards, and I like them all. Housekeeping does a good job, maintenance gets repairs done in a timely fashion, and the building looks well kept. I used the transportation once and it was very, very good. I feel very safe and comfortable here.”
“The food is very good and the menu variety is very good. Housekeeping is very good, and maintenance has responded every time I've had a request. The building is well maintained, the management communicates well, and I think the value is very good. I would not hesitate to recommend it.”
“There's tremendous peace of mind knowing my mother is there, and I'm very, very grateful for that. She's very satisfied with the dining, and everything seems suited exactly to her needs. When she does join activities, she seems happy. Every time I visit, the place has clearly been tended to. The nurses and aides are great, and their communication is excellent. She's absolutely safe and comfortable, and I'd be very likely to recommend it.”
“Management does a good job and communicates well. I'm very happy with the dining, both the food and the service, and the menu variety is great. I like maintenance; I think they do a good job. I feel safe and comfortable here, and I would recommend it.”
“Management has been very responsive and very caring. My mother seems to really like the food. Housekeeping does a really good job. When she had an issue with her stove, maintenance fixed it the next day, even though it wasn't urgent. She says the place is beautiful, and I think the price is very fair. I would definitely recommend it.”
“So far everything has worked out beautifully. I liked the apartment, with its balcony and little courtyard, and the people were very friendly when I walked through. I've been very happy with the food and the menu choices, and since I'm here alone, I like that you can sit with other people. I'm a bridge player, and I love having bridge here. Maintenance put up a hanging system for me. I would definitely recommend it.”
“The management team has been incredibly helpful and responsive, making the move-in process smooth and stress-free. My two-bedroom apartment is just perfect, and I love the layout. I've also enjoyed the dining experience, with delicious food and excellent service. Overall, everything has been great so far, and I feel safe and comfortable here. I highly recommend this community to other people!”
“The management team is incredibly supportive and made the transition smooth. The dining experience is fantastic; my mom loves the food and the welcoming atmosphere. There are plenty of activities to keep her engaged, and the staff is attentive and friendly. Overall, the community feels safe and well-maintained. I highly recommend this place for anyone looking for a great senior living option!”
“The location is fantastic, and the community is beautiful. The dining experience has been a standout, with delicious meals and friendly servers. I'm also thrilled with the variety of activities available; I've been playing cards and enjoying every moment. The maintenance staff was quick to help me settle in, making the transition smooth. Overall, I highly recommend this place!”
“The management was incredibly helpful during the move-in process, making everything smooth and easy. The food is quite good, and my mother is always happy with her meals. The Activities Director is fantastic, offering a variety of engaging events that keep the residents active and involved. Overall, I feel that my mom is safe, comfortable, and well taken care of. I highly recommend this community to other people!”
“The staff is incredibly supportive and attentive, making the process seamless. My mom is happier than ever, engaging in activities and enjoying meals tailored to her preferences. The environment is warm and welcoming, and the cleanliness is top-notch. I highly recommend this place for anyone looking for a caring and vibrant community for their loved ones.”
“My experience living in this community has been fantastic. The management is responsive and always willing to help. The dining options are delicious with a great variety, and the activities keep everyone engaged and entertained. I feel safe and comfortable here, and overall, it's been a wonderful choice for me. I would definitely recommend this place to anyone looking for a welcoming community.”
“I live in the community and I have found the management to always be respectful and knowledgeable whenever I need them. The maintenance team has come very prompty when I have used them and the building is very well maintained. The transportation is always very helpful and as long as you schedule in advance, I am never turned down. I would highly recommend the community to others.”
“Everything is running smoothly here. The food is enjoyable, there are quite a few activities you can participate in and the staff do a nice job keeping the building look really pretty and keeping my room clean. Overall, I am very pleased to be living here.”
“I have been very happy with this community so far. They were very welcoming when we first moved in. We had a nice note on the white board and a nice note from the marketing rep and a great food package with milk and orange juice and goody's in the pantry. We have had a number of meals and the food is very good and there are lots and lots of activities offered to the residents. I have been extremely pleased with the price and we feel very safe. I would definitely recommend this community to others.”
“The staff here is very friendly, professional, courteous and responsive. The food also seems fine, the waitstaff is very nice, caring and responsive, and the care staff is great.”
“My mother lived at the community and I'd recommend it to people. It was a good, high value for her care and we were satisfied with her accommodations. Management was dedicated, compassionate, caring and genuinely cared about each resident. They had highly quality food that was presented well and very well done. They had an Activity Director and I got to see works done that mom created. Everything looked good in the apartment and the building was well maintained. The healthcare staff was respectful, knowledgeable and accessible. Mom felt safe and comfortable there.”
Photos, prices and details provided by the community. This community is a Senior Living Alliance member.
About the community
Wellington Court at Hershey's Mill is a state-licensed independent living, assisted living, memory care community in West Chester, Pennsylvania. It is licensed for 114 residents. 20+ residents and family members have shared phone-verified testimonials through Senior Living Alliance.
Life at Wellington Court at Hershey's Mill
Dining
Residents eat restaurant-style meals at breakfast, lunch and dinner, with action stations, themed meals and personalized menus. A bistro and bar serves meals, coffee and tea and has a full bar and happy hour. Private dining rooms are available on request.
Activities
The community publishes separate monthly calendars for independent living, personal care and memory care. Programs include book clubs, hobby clubs, music programs, continued learning, games, fitness classes and water aerobics in the indoor pool. Scheduled transportation supports off-site excursions.
Amenities
- Restaurant-style dining room
- Bistro and bar
- Fitness center
- Indoor pool
- Library
- Game room
- Arts and crafts studio
- Computer lab
- Piano lounge
- Beauty shop and barbershop
- Enclosed courtyard
- Indoor parking
Memory care program
Embrace Memory Care is built on five pillars (connection, enrichment, challenge, creativity and wellness), with programs such as Essence aromatherapy, Thymeless indoor hydroponic gardening and cooking, Melody music, Bookmarks reading and Brain Health University.
Floor plans
10 layouts from Wellington Court at Hershey's Mill’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $5,000 /mo | Oct 12, 2026 |
Area costs
Assisted Living in Pennsylvania typically starts at $3,400 to $5,400 a month. Based on 108 communities that publish prices. These are area figures, not this community's price.
Memory Care in Pennsylvania typically starts at $4,250 to $7,050 a month. Based on 60 communities that publish prices. These are area figures, not this community's price.
Independent Living in Pennsylvania typically starts at $1,600 to $3,500 a month. Based on 107 communities that publish prices. These are area figures, not this community's price.
Care and services
From the community’s website
What Wellington Court at Hershey's Mill says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
How this page is paid for. Lilisity is operated by Senior Living Alliance. Wellington Court at Hershey's Mill is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
12Inspection reports
0Complaint or incident inspections (latest report)
Last inspection: Jun 29, 2026. See the record
License
Active, 114 residents
Personal Care Home 141360, current license dated Mar 23, 2026. Licensee ARHC WHWCHPA01 TRS LLC.
Nearest emergency room
2.5 miles
Chester County Hospital, rated 5 of 5 stars by CMS.
State inspection record12 reports, 8 violations (latest report)
- Last inspection
- June 29, 2026
- Inspection reports
- 12 in the last three years
- Complaint or incident inspections
- 0 in the most recent report
- Violations cited
- 8 in the most recent report 6 marked as repeated
- License
- Full, valid until March 23, 2027
Most recent reports DHS posted
- June 29, 2026: Partial, monitoring, 8 violations: Lint Removal and Duct Cleaning; 1-10 Medical Evaluation Information; Resident's Meds Labeled; Implement Storage Procedures; Medication Record; Follow Prescriber's Orders; and more
- April 13, 2026: read the report on the state’s site
- March 19, 2026: read the report on the state’s site
- March 5, 2026: read the report on the state’s site
- December 29, 2025: read the report on the state’s site
Show all 9
- September 18, 2025: read the report on the state’s site
- June 23, 2025: read the report on the state’s site
- December 11, 2024: read the report on the state’s site
- and 4 more on the state’s site
See every report on the state’s site →
What these terms mean
DHS inspects each personal care home and assisted living residence every year and investigates complaints and unusual incidents. Each inspection report lists the type of inspection, why it happened (for example renewal, complaint or incident), and each violation of the state rules (55 Pa. Code Chapter 2600 for personal care homes, 55 Pa. Code Chapter 2800 for assisted living residences) with the home’s plan of correction. A complaint inspection with no violations means DHS cited nothing at that visit. Violation titles are DHS’s own short names for each rule. A provisional license is issued when a home is in substantial but not complete compliance with the rules; a home can hold up to four in a row, six months each. When DHS gives notice of a fine, the fine is charged per resident per day only if the violation is not corrected by the deadline. Violation classes: Class I means a substantial probability of death or serious harm, Class II a substantial adverse effect on health, safety or well-being, Class III a minimal effect.
DHS posts a Licensing Inspection Summary for each inspection. Its directory notes that some results may not appear while its systems are being upgraded; if one is missing, contact the department. This community is licensed for 114 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Pennsylvania Department of Human Services, Bureau of Human Services Licensing, data as of October 15, 2026, showing the last three years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee ARHC WHWCHPA01 TRS LLC
- License type
- Personal Care Home
- License number
- 141360
- License status
- Active
- Current license dated
- 2026-03-23
- Licensed capacity
- 114
- Licensee
- ARHC WHWCHPA01 TRS LLC
- County
- Chester County
Source: Pennsylvania state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Pennsylvania, and other programs
How Medicaid pays for care in Pennsylvania
- Home and Community-Based Services. Personal care homes and assisted living residences usually are not paid for by Medicaid, and most residents pay privately. Some residents also get home and community-based services. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.5 mi, nursing home 2.0 mi, pharmacy 1.3 mi
- Nearest hospital with an emergency room
- Chester County Hospital, West Chester. 2.5 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Park Lane Post Acute LLC, West Chester. 2.0 miles away, straight line.
- Nearest home health agency office
- Neighborhood Visiting Nurse Association, West Chester. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19380 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc West Chester, West Chester, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Westtown Dialysis, West Chester, 2.6 miles away, straight line (CMS rating 2 of 5 stars)
Dialyze Direct Pa, Exton, 4.6 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 19380.
Aseracare Hospice, office in Exton, 6.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Compassus - Philadelphia, office in Newtown Square, 7.9 miles away, straight line (CMS family survey rating 2 of 5 stars)
Bayada Home Health Care, Inc., office in Newtown Square, 8.1 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- University Of Penn - Medical Group, Radnor. 11.2 miles away, straight line. 8 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- The current license dates from 2026. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Pennsylvania Department of Human Services, Bureau of Human Services Licensing inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Wellington Court at Hershey's Mill provide?
Wellington Court at Hershey's Mill is licensed by the state of Pennsylvania for independent living, assisted living, memory care in West Chester, Pennsylvania. Its licensed capacity is 114 residents.
Does Wellington Court at Hershey's Mill have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about Wellington Court at Hershey's Mill through phone interviews verified by Senior Living Alliance.
How much does Wellington Court at Hershey's Mill cost?
Assisted Living in Pennsylvania typically starts at $3,400 to $5,400 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Wellington Court at Hershey's Mill?
Use Wellington Court at Hershey's Mill's website, seniorlifestyle.com/property/pennsylvania/wellington-at-hersheys-mill, or visit at 1361 East Boot Road, West Chester, PA 19380.
Senior Living Alliance member. Wellington Court at Hershey's Mill is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid