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Assisted Living and Memory Care

The Pines at Juniper Springs

590 Nw 23rd Street, Redmond, OR 97756 · Map
Licensed for 24 residents

State license active
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The Pines at Juniper Springs is a state-licensed assisted living, memory care community in Redmond, Oregon. It is licensed for 24 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
24 residentsLicensed capacity
State licensedResidential care facility (memory care endorsement)
$4,600 to $5,800/moTypical assisted living start in Oregon, from 108 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price.
Memory Care in Oregon typically starts at $6,000 to $8,200 a month. Based on 78 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

25Deficiencies cited
5Substantiated violations

Last inspection: Apr 8, 2026. See the record

License

Active, 24 residents

Residential Care Facility (Memory Care endorsement) 50R465.

Nearest emergency room

15.4 miles

St Charles Medical Center - Bend, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
The Pines at Juniper Springs this community24Not publishedActive25 deficiencies, 5 violations
Juniper Springs Senior Living0.0 mi91Not publishedActive9 deficiencies, 13 violations
Countryside Living of Redmond1.4 mi38Not publishedActive14 deficiencies, 4 violations
Pacific Living Centers of Redmond1.4 mi15Not publishedActive8 deficiencies, 4 violations
Brookdale Redmond Assisted Living1.6 miNot listed$6,845/moActive14 deficiencies, 5 violations
State inspection record25 deficiencies, 5 violations
Last inspection
April 8, 2026
Inspections
7, 25 deficiencies cited
Substantiated abuse
4
Substantiated licensing violations
1
Regulatory actions
0
Fines assessed
$1,438.00 (4 violations)
Current owner since
October 1, 2025

Inspections

  • April 8, 2026: Change of Owner, 5 deficiencies cited report
    • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated
    • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern
    • C0372: Training Within 30 Days of Hire ? Direct Care Staff severity level 2, scope L2 Pattern
    • Z0142: Administration Compliance severity level 2, scope L2 Pattern
    • Z0162: Compliance with Rules Health Care severity level 2, scope L2 Pattern
  • July 15, 2024: Re-Licensure, 9 deficiencies cited report
    • C0000: Comment severity level 0
    • C0200: Resident Rights and Protection - General severity level 2, scope L2 Pattern, corrected January 15, 2025
    • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated, corrected September 15, 2024
    • C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Isolated, corrected September 15, 2024
    • C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected September 15, 2024
    Show all 10
    • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected September 15, 2024
    • H1510: Individual Rights Settings: Privacy, Dignity severity level 2, scope L2 Pattern, corrected January 15, 2025
    • H1518: Individual Door Locks: Key Access severity level 2, scope L2 Pattern, corrected September 15, 2024
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected January 15, 2025
    • Z0162: Compliance With Rules Health Care severity level 2, scope L2 Isolated, corrected September 15, 2024
  • July 2, 2024: State Licensure, 0 deficiencies cited report
    • C0000: Comment severity level 0
  • December 15, 2023: State Licensure, 0 deficiencies cited report
    • C0000: Comment severity level 0
  • March 13, 2023: Complaint Investig., 0 deficiencies cited report
    • C0010: Licensing Complaint Investigation severity level 0
  • November 22, 2022: State Licensure, 2 deficiencies cited report
    • C0000: Comment severity level 0
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected January 21, 2023
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected January 21, 2023
  • October 19, 2021: Validation, 9 deficiencies cited report
    • C0000: Comment severity level 0
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected December 20, 2021
    • C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected December 20, 2021
    • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected December 20, 2021
    • C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Isolated, corrected December 20, 2021
    Show all 11
    • C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Pattern, corrected December 20, 2021
    • C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Pattern, corrected March 11, 2022
    • C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Widespread, corrected December 20, 2021
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected December 20, 2021
    • Z0155: Staff Training Requirements severity level 2, scope L2 Pattern, corrected March 11, 2022
    • Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected December 20, 2021

Substantiated abuse or neglect

  • November 23, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0055 (Medications and Treatments)
    State’s findings

    The Alleged Victim (AV) relies on the facility for their care. According to an investigation, on or about November 23, 2025, AV experienced an unwitnessed fall in their apartment, resulting in an abrasion to their right finger and a scalp hematoma on the forehead that turned into a bruise. It was discovered that the motion sensors that AV’s PCP ordered were not added to the care plan and/or put into AV's tasks to be completed by care staff when they arrived in October 2025. The facility failed to appropriately care plan and/or implement interventions, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • November 21, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility for their care. AV is considered high fall risk with a history of falls. AV is care planned for non-slip socks while in bed at night and wearing proper footwear throughout the day. AV is also care planned for alarms to be checked "frequently" to ensure that they are activated/on, including tab alarm for AV's clothing and pressure pad alarms in AV's wheelchair/bed/recliner. According to an investigation, on or about November 21, 2025, experienced a fall, resulting in redness to the right temple. At the time of the fall AV was barefoot and the tab alarms and pressure pad alarms were not activated/on. The facility failed to follow the care plan, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • October 19, 2025: Failed to provide service Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
    State’s findings

    The Alleged Victim (AV) relies on the facility for his/her care. According to an investigation, on or about October 19, 2025, AV experienced a fall at approximately 2:39 am resulting in significant pain. The facility did not address AV’s pain until approximately 1:00 pm leaving AV in continued pain for several hours, causing AV to not feel well. The facility failed to provide appropriate services regarding pain management, which is a violation of resident rights, is neglect of care which constitutes abuse.

  • July 10, 2024: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
    Rules: 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility for his/her care. Fall interventions documented in AV's care plan include use of a pressure pad alarm when AV is sitting in recliner. Staff are instructed to ensure the alarm pad is in place and working correctly at all times. According to an investigation, on or about July 10, 2024, AV was found on the floor near their recliner, resulting in laceration to the eyebrow area and requiring treatment at the hospital. The fall intervention of placing the pressure pad alarm on the recliner and ensuring it was functioning had not been provided prior to the fall. The facility failed to follow the AV's care plan, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

Substantiated licensing violations

  • June 9, 2026: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) relies on the facility for their care. AV is care planned for Staff to ensure that the fall mat is in place by his/her bed while AV is in bed and a pressure pad to be positioned correctly under them. According to an investigation, AV experienced a fall on or about June 9, 2026, resulting in a laceration to AV’s forearm and bruising to their elbow. Alleged Perpetrator 2 (AP2) and Alleged Perpetrator 3 (AP3) did not follow AV’s care plan. AP2 and AP3’s actions are considered neglect of care which constitutes abuse as defined in OAR 411-020-0002(1)(b)(A)(i).

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 24 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Residential Care Facility (Memory Care endorsement)
License number
50R465
License status
Active
Licensed capacity
24

Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)

On the Oregon list of Medicaid providers. Listed as The Pines at Juniper Springs under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)

Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.

Location and nearby careNearest hospital 15.4 mi, nursing home 2.3 mi, pharmacy 1.2 mi
Nearest hospital with an emergency room
St Charles Medical Center - Bend, Bend. 15.4 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Regency Redmond Rehabilitation and Nursing Center, Redmond. 2.3 miles away, straight line.
Nearest home health agency office
Partners Home Health, Bend. 14.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Fred Meyer Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 97756 as micropolitan (micropolitan core).
Dialysis within 15 miles
Fmc Redmond, Redmond, 0.9 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
8 Medicare hospices tell CMS they serve ZIP code 97756.
Hospice Of Redmond, office in Redmond, 0.7 miles away, straight line (CMS family survey rating 5 of 5 stars)
Partners In Care, office in Bend, 14.9 miles away, straight line (CMS family survey rating 5 of 5 stars)
St. Charles Hospice, office in Bend, 15.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Mid-Valley Healthcare Inc, Lebanon. 86.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Redmond, OR, risk to homes is greater than 63% of communities in Oregon and 82% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively low, wildfire relatively high, tornado very low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in June 2026. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Oregon Department of Human Services, Long-Term Care Licensing inspection recordsOct 15, 2026See above
Oregon Medicaid provider listSep 9, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does The Pines at Juniper Springs provide?

The Pines at Juniper Springs is licensed by the state of Oregon for assisted living, memory care in Redmond, Oregon. Its licensed capacity is 24 residents.

Does Lilisity rate The Pines at Juniper Springs?

No. We publish state licensing details for The Pines at Juniper Springs but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does The Pines at Juniper Springs cost?

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. The Pines at Juniper Springs does not publish its prices.

How do I contact The Pines at Juniper Springs?

Visit The Pines at Juniper Springs at 590 Nw 23rd Street, Redmond, OR 97756.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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