Countryside Living of Redmond

Last inspection

November 14, 2023

Inspections

2, 14 deficiencies cited

Substantiated abuse

2

Substantiated licensing violations

2

Regulatory actions

0

Fines assessed

$376.00 (2 violations)

Current owner since

January 7, 2016

• Every deficiency from the November 14, 2023 inspection was corrected by January 15, 2024

Inspections

• November 14, 2023: Validation, 11 deficiencies cited report
  • C0000: Comment severity level 0
  • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern, corrected January 15, 2024
  • C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected January 15, 2024
  • C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern, corrected January 15, 2024
  • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected January 15, 2024
  Show all 12

  • C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected January 15, 2024
  • C0374: Annual and Biennial Inservice For All Staff severity level 2, scope L2 Pattern, corrected January 15, 2024
  • H1518: Individual Door Locks: Key Access severity level 2, scope L2 Pattern, corrected January 15, 2024
  • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected January 15, 2024
  • Z0155: Staff Training Requirements severity level 2, scope L2 Pattern, corrected January 15, 2024
  • Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected January 15, 2024
  • Z0168: Outside Area severity level 2, scope L2 Widespread, corrected January 15, 2024
• September 14, 2022: State Licensure, 3 deficiencies cited report
  • C0000: Comment severity level 0
  • C0160: Reasonable Precautions severity level 2, scope L2 Widespread, corrected November 10, 2022
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected November 10, 2022
  • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected November 10, 2022

Substantiated abuse or neglect

• July 13, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
  State’s findings

  The Alleged Victim (AV) and Witness 1 (W1) have cognitive deficits, rely on the facility for their care and have a history of resident-to-resident altercations with other residents. W1 had a history of recent verbal threats of aggression. According to an investigation, on or about July 13, 2025, W1 hit AV during an altercation, resulting in multiple injuries including a bump and abrasion to the temple area, swelling and bruising above the right eyebrow, cuts above the ear and swelling to AV's mouth area and lips. At the time of the incident, W1's service plan identified non-drug interventions for mental health but did not provide specific interventions for staff to follow to address agitation or aggressive behaviors. The facility failed to properly address resident behaviors, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

• July 3, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
  State’s findings

  On or about July 3, 2022, the Alleged Victim (AV) suffered a fall, resulting in a laceration to his/her head, after trying to get into a decorative baby stroller at the facility. The facility failed to provide a safe environment, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

Substantiated licensing violations

• February 16, 2025: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
  State’s findings

  The Alleged Victim (AV) relies on the facility to meet his/her daily needs. According to an investigation, on or about February 16, 2025, the Alleged Perpetrator 2 (AP2) used physical force to push AV into their room, resulting in AV experiencing redness to arms and shoulders and unreasonable discomfort. The facility failed to protect the resident from physical abuse. The failure is a violation of Oregon Administrative Rules. AP2’s actions are a violation of resident rights, considered physical abuse and constitutes abuse.

• October 26, 2021: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
  State’s findings

  On or about October 26, 2021, Alleged Perpetrator #2 (AP2) entered the Alleged Victim’s (AV) room to assist AV with changing his/her clothing. After AP2 left AV’s room, AP2 reported to Witness #2 (W2) that while AP2 was attempting to assist AV with changing his/her shirt, AV became resistant and attacked AP2. Shortly after AP2 reported the incident, Witness #3 (W3) discovered AV in the hallway, bleeding from scratches to his/her forearms, which later turned into fingerprint bruises. AP2's actions are a violation of resident rights, are considered neglect of care and constitute physical abuse. The facility’s failure is a violation of Oregon Administrative Rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 38 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.