Pacific Living Centers of Redmond

Last inspection

April 15, 2026

Inspections

5, 8 deficiencies cited

Substantiated abuse

2

Substantiated licensing violations

2

Regulatory actions

1

Fines assessed

$376.00 (2 violations)

Current owner since

May 1, 2023

License conditions and other regulatory actions

• June 4, 2021 to December 8, 2021: License Condition, Failed to provide safe environment RCFCD21-02530; incident: CALMS - 00014474
  Re-licensure Survey # WT4I11 was completed June 2, 2021 and determined that the residents of the facility are at risk of immediate jeopardy.
  Rules: 411-054-0020; 411-054-0025 (Facility Administration); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0034 (Resident Move-In and Evaluation); 411-054-0040 (Change of Condition and Monitoring); 411-054-0045 (Resident Health Services); 411-054-0055 (Medications and Treatments); 411-054-0065 (Administrator Qualifications and Requirements); 411-054-0070 (Staffing Requirements and Training); 411-054-0090 (Fire and Life Safety); 411-054-0200 (Residential Care Facility Building Requirements)

Inspections

• April 15, 2026: Kitchen, 2 deficiencies cited report
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
  • Z0142: Administration Compliance severity level 2, scope L2 Widespread
• December 3, 2025: Kitchen, 2 deficiencies cited report
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
  • Z0142: Administration Compliance severity level 2, scope L2 Widespread
• April 15, 2024: Validation, 4 deficiencies cited report
  • C0000: Comment severity level 0
  • C0302: Systems: Tracking Control Substances severity level 2, scope L2 Isolated, corrected June 18, 2024
  • C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated, corrected June 18, 2024
  • Z0162: Compliance With Rules Health Care severity level 2, scope L2 Isolated, corrected June 18, 2024
  • Z0173: Secure Outdoor Recreation Area severity level 2, scope L2 Widespread, corrected June 18, 2024
• December 12, 2023: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0
• September 14, 2022: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0

Substantiated abuse or neglect

• August 2, 2023: Failed to provide service Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)
  State’s findings

  The facility failed to provide appropriate services, training, and staffing levels to meet the Alleged Victim's needs. The failure resulted in AV not receiving appropriate incontinence care on multiple occasions, causing unreasonable discomfort and a loss of personal dignity, which is a violation of resident rights, is considered neglect of care and constitutes abuse under OAR 411-020-0002(1)(b)(A)(i).

• July 24, 2023: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
  State’s findings

  The facility failed to implement interventions and appropriately care plan related to Witness 1's aggressive behavior towards the Alleged Victim (AV). The failure resulted in verbal and physical altercations with AV, causing unreasonable discomfort and risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

Substantiated licensing violations

• May 23, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  The Alleged Victim (AV) resides at the facility and relies on the facility to meet his/her daily needs. According to an investigation, on or about May 23, 2025, the Alleged Perpetrator 2 (AP2) refused to assist the AV with removing some blankets and moved AV's call light out of reach after AP2 thought AV was using the call light too frequently, resulting in AV being at risk of serious harm without access to their call light. AP2's actions are a violation of resident's rights, are considered neglect of care and constitutes abuse. The facility failed to provide service to AV, which is a violation of Oregon Administrative Rules.

• May 23, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
  State’s findings

  The Alleged Victim (AV) resides at the facility and relies on the facility to meet his/her daily needs. According to an investigation, on or about May 23, 2025, the Alleged Perpetrator 2 (AP2) called AV names and made derogatory and demeaning comments to AV, resulting in AV feeling upset and as if s/he was being punished. AP2's actions are a violation of resident's rights, are considered neglect of care and constitutes verbal/emotional abuse. The facility failed to protect AV from verbal/emotional abuse, which is a violation of Oregon Administrative Rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 15 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.