Assisted Living
Brookside Place
3550 Sw Canal Blvd, Redmond, OR 97756 · Map
Licensed for 45 residents
Brookside Place is a state-licensed assisted living community in Redmond, Oregon. It is licensed for 45 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Apr 14, 2026. See the record
License
Active, 45 residents
Assisted Living Facility 70M010.
Nearest emergency room
12.7 miles
St Charles Medical Center - Bend, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Brookside Place this community | 45 | Not published | Active | 23 deficiencies, 6 violations | |
| Regency Village at Redmond | 0.5 mi | 55 | Not published | Active | 12 deficiencies, 1 violations |
| Brookdale Redmond Assisted Living | 1.3 mi | Not listed | $6,845/mo | Active | 14 deficiencies, 5 violations |
| Brookdale Redmond Clare Bridge | 1.3 mi | Not listed | $6,845/mo | Active | 22 deficiencies, 8 violations |
| Pacific Living Centers of Redmond | 1.4 mi | 15 | Not published | Active | 8 deficiencies, 4 violations |
State inspection record23 deficiencies, 6 violations
- Last inspection
- April 14, 2026
- Inspections
- 5, 23 deficiencies cited
- Substantiated abuse
- 5
- Substantiated licensing violations
- 1
- Regulatory actions
- 0
- Fines assessed
- $1,314.00 (5 violations)
- Current owner since
- January 15, 2011
Inspections
- April 14, 2026: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- December 3, 2025: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- September 20, 2023: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
- April 3, 2023: Validation, 20 deficiencies cited report
- C0000: Comment severity level 0
- C0152: Facility Administration: Required Postings severity level 2, scope L2 Widespread, corrected September 1, 2023
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern, corrected November 4, 2023
Show all 23
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0280: Resident Health Services severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0282: Rn Delegation and Teaching severity level 2, scope L2 Isolated, corrected September 1, 2023
- C0302: Systems: Tracking Control Substances severity level 2, scope L2 Isolated, corrected November 4, 2023
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected November 4, 2023
- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected November 4, 2023
- C0330: Systems: Psychotropic Medication severity level 2, scope L2 Isolated, corrected November 4, 2023
- C0370: Staffing Requirements and Training – Pre-Serv severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Pattern, corrected November 4, 2023
- C0374: Annual and Biennial Inservice For All Staff severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected September 1, 2023
- C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected November 4, 2023
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread, corrected November 4, 2023
- C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread, corrected September 1, 2023
- C0615: Resident Units severity level 2, scope L2 Pattern, corrected September 1, 2023
- C0640: Heating and Ventilation severity level 2, scope L2 Widespread, corrected September 1, 2023
- C0655: Call System severity level 2, scope L2 Widespread, corrected November 4, 2023
- H1518: Individual Door Locks: Key Access severity level 2, scope L2 Pattern, corrected November 4, 2023
- September 14, 2022: State Licensure, 1 deficiency cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected October 25, 2022
Substantiated abuse or neglect
- May 16, 2025: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to manage his/her medications. According to an investigation, AV did not receive their seizure medication for approximately 3 days, posing a risk of harm. The facility failed to provide a safe medication administration to ensure AV’s medication was available to be administered as ordered, which is a violation of resident’s rights, is neglect of care and constitutes abuse.
- August 10, 2024: Failed to have medication available Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to administer his/her medications. According to an investigation, on or about August 10, 2024, AV's narcotic medication was discovered to be missing, resulting in risk of serious harm. The facility failed to provide a safe medication system that prevents theft or misuse of medications, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that the Alleged Perpetrator 2 (AP2) financially exploited the Alleged Victim (AV) was investigated and determined to be not substantiated.
- August 10, 2024: Failed to have medication available Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to administer his/her medications. According to an investigation, on or about August 10, 2024, AV's narcotic medication was discovered to be missing, resulting in risk of serious harm. The facility failed to provide a safe medication system that prevents theft or misuse of medications, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that the Alleged Perpetrator 2 (AP2) financially exploited the Alleged Victim (AV) was investigated and determined to be not substantiated.
- August 10, 2024: Failed to have medication available Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to administer his/her medications. According to an investigation, on or about August 10, 2024, AV's narcotic medication was discovered to be missing, resulting in risk of serious harm. The facility failed to provide a safe medication system that prevents theft or misuse of medications, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that the Alleged Perpetrator 2 (AP2) financially exploited the Alleged Victim (AV) was investigated and determined to be not substantiated.
- November 18, 2021: Failed to provide service Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to provide appropriate services according to AV's needs, resulting in AV experiencing unreasonable discomfort and risk of serious harm.
Substantiated licensing violations
- January 18, 2023: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-061-0010State’s findings
On or about January 01, 2023, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing for a total of 30 days.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 45 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 70M010
- License status
- Active
- Licensed capacity
- 45
- County
- Deschutes County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Brookside Place under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety2 OSHA inspections, 5 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 23, 2023: programmed (planned) inspection, complete (safety). Case closed Oct 26, 2023. 3 violations cited (1 serious, 2 other). Penalties: $380 proposed, $380 now. OSHA record. OSHA recorded the employer as 317732554 - Concepts in Community Living INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $180 proposed, $180 now. To be fixed by May 8, 2023.
- Other than serious: Cited rule OAR. Penalty $200 proposed, $200 now. To be fixed by Mar 23, 2023.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by May 8, 2023.
- Jan 23, 2019: programmed (planned) inspection, complete (safety). Case closed Aug 13, 2019. 2 violations cited (1 serious, 1 other). Penalties: $100 proposed, $100 now. OSHA record. OSHA recorded the employer as 317723139 - Concepts in Community Living INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $100 proposed, $100 now. To be fixed by Jan 23, 2019.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(g)(1)). Penalty $0 proposed, $0 now. To be fixed by Feb 26, 2019.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 12.7 mi, nursing home 0.4 mi, pharmacy 1.7 mi
- Nearest hospital with an emergency room
- St Charles Medical Center - Bend, Bend. 12.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Regency Redmond Rehabilitation and Nursing Center, Redmond. 0.4 miles away, straight line.
- Nearest home health agency office
- Partners Home Health, Bend. 12.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97756 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Redmond, Redmond, 1.9 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Bend, Bend, 12.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 97756.
Hospice Of Redmond, office in Redmond, 1.9 miles away, straight line (CMS family survey rating 5 of 5 stars)
Partners In Care, office in Bend, 12.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
St. Charles Hospice, office in Bend, 12.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Mid-Valley Healthcare Inc, Lebanon. 86.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Redmond, OR, risk to homes is greater than 63% of communities in Oregon and 82% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire relatively high, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Brookside Place provide?
Brookside Place is licensed by the state of Oregon for assisted living in Redmond, Oregon. Its licensed capacity is 45 residents.
Does Lilisity rate Brookside Place?
No. We publish state licensing details for Brookside Place but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Brookside Place cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Brookside Place does not publish its prices.
How do I contact Brookside Place?
Use Brookside Place's website, brooksideplace.net, or visit at 3550 Sw Canal Blvd, Redmond, OR 97756.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid