Lilisity

Nursing home

Regency Redmond Rehabilitation and Nursing Center

3025 Sw Reservoir Drive, Redmond, OR 97756 · Map
For profit - Limited Liability company · Part of Regency Pacific Management (27 facilities) · 50 certified beds

Medicare and Medicaid certified
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Regency Redmond Rehabilitation and Nursing Center is a Medicare-certified nursing home in Redmond, Oregon. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.71 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Jan 16, 2026 cited 6 deficiencies.

4 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
50 bedsCertified beds
  • 2 fines totaling $13,204In CMS records: 2 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating4/5
Health inspections3/5
Staffing4/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How Regency Redmond Rehabilitation and Nursing Center compares

This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityOregon avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)5.714.953.89above avg
RN staffing (hrs/resident/day)0.810.680.68above avg
Aide staffing (hrs/resident/day)3.823.372.34above avg
Nursing staff turnover49.2%49.1%46.4%above avg
Deficiencies cited, last inspection6.010.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

5.71Total nurse hrs/resident/day
0.81RN hrs/resident/day
1.09LPN hrs/resident/day
3.82Aide hrs/resident/day
4.57Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff49.2%
Registered nurses54.5%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 16, 2026Most recent inspection
6Deficiencies found
24Health inspection score
2Fines
  • Every deficiency from the January 16, 2026 inspection was corrected by January 30, 2026

Penalties in CMS records: 2 fines totaling $13,204, 2 total penalties.

What inspectors found at Regency Redmond Rehabilitation and Nursing Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide care or services that was trauma informed and/or culturally competent.

    Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF)
  • Potential for harm

    Provide activities to meet all resident's needs.

    Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 16, 2026 · Full report (PDF)
  • Potential for harm

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Nutrition and Dietary Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control Deficiencies · Aug 16, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
3025 Sw Reservoir Drive
Redmond, OR 97756
CMS certification #
385230
Ownership
For profit - Limited Liability company
Certified beds
50
Avg residents/day
35.2
Provider type
Medicare and Medicaid
First certified
1992-06-25
Chain
Regency Pacific Management (27 facilities)
Setting
Urban

Part of Regency Pacific Management

Regency Pacific Management operates 27 nursing facilities across the United States. View all Regency Pacific Management facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Regency Redmond Rehabilitation and Nursing Center using Google Maps.

Other public records

  • Workplace safety 5 OSHA workplace safety inspections since 2017, 8 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Oct 31, 2025: programmed (planned) inspection, complete (health). Case closed Nov 13, 2025. No violations cited. OSHA record. OSHA recorded the employer as 317742200 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
  • Oct 24, 2023: programmed (planned) inspection, complete (safety). Case closed Feb 9, 2024. 2 violations cited (1 serious, 1 other). Penalties: $270 proposed, $270 now. OSHA record. OSHA recorded the employer as 317734555 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Cited rule OAR. Penalty $270 proposed, $270 now. To be fixed by Nov 20, 2023.
    • Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(d)(4)(iii)(a)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 20, 2023.
  • Dec 5, 2019: programmed (planned) inspection, complete (safety). Case closed Jul 7, 2020. 4 violations cited (2 serious, 2 other). Penalties: $600 proposed, $600 now. OSHA record. OSHA recorded the employer as 317726356 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Cited rule OAR. Penalty $300 proposed, $300 now. To be fixed by Mar 26, 2020.
    • Serious: Ladders (1910.23(b)(8)). Penalty $300 proposed, $300 now. To be fixed by Dec 5, 2019.
    • Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2020.
    • Other than serious: Electrical wiring methods and equipment (1910.305(g)(1)(iv)(b)). Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2020.
  • Jan 24, 2019: programmed (planned) inspection, no inspection (safety). Case closed Jan 24, 2019. No violations cited. OSHA record. OSHA recorded the employer as 317723146 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
  • Jan 31, 2017: complaint inspection, partial (safety). Case closed May 31, 2017. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317715628 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jan 31, 2017.
    • Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Feb 28, 2017.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
St Charles Medical Center - Bend, Bend. 13.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Bend Transitional Care, Bend. 13.4 miles away, straight line.
Nearest home health agency office
Partners Home Health, Bend. 12.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 97756 as micropolitan (micropolitan core).
Dialysis within 15 miles
Fmc Redmond, Redmond, 1.5 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Bend, Bend, 13.2 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
8 Medicare hospices tell CMS they serve ZIP code 97756.
Hospice Of Redmond, office in Redmond, 1.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Partners In Care, office in Bend, 12.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
St. Charles Hospice, office in Bend, 12.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Mid-Valley Healthcare Inc, Lebanon. 86.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Redmond, OR, risk to homes is greater than 63% of communities in Oregon and 82% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: very low. By hazard: inland flooding relatively low, wildfire relatively moderate, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Regency Redmond Rehabilitation and Nursing Center a good nursing home?

CMS gives Regency Redmond Rehabilitation and Nursing Center an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Regency Redmond Rehabilitation and Nursing Center staffed?

Regency Redmond Rehabilitation and Nursing Center reports 5.71 total nurse hours per resident per day, compared with the Oregon average of 4.95.

Has Regency Redmond Rehabilitation and Nursing Center had inspection problems?

Its most recent CMS inspection cited 6 deficiencies.

How many beds does Regency Redmond Rehabilitation and Nursing Center have?

Regency Redmond Rehabilitation and Nursing Center is certified for 50 beds.