Nursing home
Regency Redmond Rehabilitation and Nursing Center
3025 Sw Reservoir Drive, Redmond, OR 97756 · Map
For profit - Limited Liability company · Part of Regency Pacific Management (27 facilities) · 50 certified beds
Regency Redmond Rehabilitation and Nursing Center is a Medicare-certified nursing home in Redmond, Oregon. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.71 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Jan 16, 2026 cited 6 deficiencies.
- 2 fines totaling $13,204In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Regency Redmond Rehabilitation and Nursing Center compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.71 | 4.95 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.81 | 0.68 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.82 | 3.37 | 2.34 | above avg |
| Nursing staff turnover | 49.2% | 49.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 16, 2026 inspection was corrected by January 30, 2026
Penalties in CMS records: 2 fines totaling $13,204, 2 total penalties.
What inspectors found at Regency Redmond Rehabilitation and Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 16, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 16, 2026 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 16, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Aug 16, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3025 Sw Reservoir Drive
Redmond, OR 97756 - CMS certification #
- 385230
- Ownership
- For profit - Limited Liability company
- Certified beds
- 50
- Avg residents/day
- 35.2
- Provider type
- Medicare and Medicaid
- First certified
- 1992-06-25
- Chain
- Regency Pacific Management (27 facilities)
- Setting
- Urban
Part of Regency Pacific Management
Regency Pacific Management operates 27 nursing facilities across the United States. View all Regency Pacific Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Regency Redmond Rehabilitation and Nursing Center using Google Maps.
Other public records
- Workplace safety 5 OSHA workplace safety inspections since 2017, 8 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Oct 31, 2025: programmed (planned) inspection, complete (health). Case closed Nov 13, 2025. No violations cited. OSHA record. OSHA recorded the employer as 317742200 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Oct 24, 2023: programmed (planned) inspection, complete (safety). Case closed Feb 9, 2024. 2 violations cited (1 serious, 1 other). Penalties: $270 proposed, $270 now. OSHA record. OSHA recorded the employer as 317734555 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $270 proposed, $270 now. To be fixed by Nov 20, 2023.
- Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(d)(4)(iii)(a)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 20, 2023.
- Dec 5, 2019: programmed (planned) inspection, complete (safety). Case closed Jul 7, 2020. 4 violations cited (2 serious, 2 other). Penalties: $600 proposed, $600 now. OSHA record. OSHA recorded the employer as 317726356 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $300 proposed, $300 now. To be fixed by Mar 26, 2020.
- Serious: Ladders (1910.23(b)(8)). Penalty $300 proposed, $300 now. To be fixed by Dec 5, 2019.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2020.
- Other than serious: Electrical wiring methods and equipment (1910.305(g)(1)(iv)(b)). Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2020.
- Jan 24, 2019: programmed (planned) inspection, no inspection (safety). Case closed Jan 24, 2019. No violations cited. OSHA record. OSHA recorded the employer as 317723146 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Jan 31, 2017: complaint inspection, partial (safety). Case closed May 31, 2017. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317715628 - BD Redmond IV LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jan 31, 2017.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Feb 28, 2017.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- St Charles Medical Center - Bend, Bend. 13.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Bend Transitional Care, Bend. 13.4 miles away, straight line.
- Nearest home health agency office
- Partners Home Health, Bend. 12.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97756 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Redmond, Redmond, 1.5 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Bend, Bend, 13.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 97756.
Hospice Of Redmond, office in Redmond, 1.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Partners In Care, office in Bend, 12.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
St. Charles Hospice, office in Bend, 12.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Mid-Valley Healthcare Inc, Lebanon. 86.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Redmond, OR, risk to homes is greater than 63% of communities in Oregon and 82% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very low. By hazard: inland flooding relatively low, wildfire relatively moderate, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Regency Redmond Rehabilitation and Nursing Center a good nursing home?
CMS gives Regency Redmond Rehabilitation and Nursing Center an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Regency Redmond Rehabilitation and Nursing Center staffed?
Regency Redmond Rehabilitation and Nursing Center reports 5.71 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has Regency Redmond Rehabilitation and Nursing Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Regency Redmond Rehabilitation and Nursing Center have?
Regency Redmond Rehabilitation and Nursing Center is certified for 50 beds.