Assisted Living
The Esther at Riverbend Assisted Living
3535 E Game Farm Rd, Springfield, OR 97477 · Map
Licensed for 115 residents
The Esther at Riverbend Assisted Living is a state-licensed assisted living community in Springfield, Oregon. It is licensed for 115 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 4, 2026. See the record
License
Active, 115 residents
Assisted Living Facility 70A349.
Nearest emergency room
0.5 miles
Sacred Heart Medical Center - Riverbend, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Esther at Riverbend Assisted Living this community | 115 | Not published | Active | 3 deficiencies, 8 violations | |
| The Rawlin at Riverbend | 0.2 mi | 72 | Not published | Active | 32 deficiencies, 68 violations |
| Carlty Gardens | 0.9 mi | 28 | Not published | Active | 57 deficiencies, 51 violations |
| Bayberry Commons Assisted Living | 1.2 mi | 62 | Not published | Active | 40 deficiencies, 41 violations |
| Bayberry Commons Memory Care | 1.2 mi | 14 | Not published | Active | 35 deficiencies, 22 violations |
State inspection record3 deficiencies, 8 violations
- Last inspection
- March 4, 2026
- Inspections
- 3, 3 deficiencies cited
- Substantiated abuse
- 0
- Substantiated licensing violations
- 8
- Regulatory actions
- 1
- Current owner since
- January 9, 2024
License conditions and other regulatory actions
- March 13, 2026 to May 26, 2026: License Condition, Failed to assure resident was safe ALFCD26-00116; incident: CALMS - 00104386
Based on preliminary information, received on or about March 9, 2026, a License complaint investigation was received. ODHS concludes that Respondents acts or omissions create a situation where the residents of the facility and future residents are at risk of immediate jeopardy. Facility failure to comply with Oregon Administrative Rules constitutes a threat to the health, safety, and welfare of its residents.
Rules: 411-054-0025 (Facility Administration); 411-054-0034 (Resident Move-In and Evaluation); 411-054-0036 (Service Plan – General); 411-054-0037 (Acuity-Based Staffing Tool); 411-054-0040 (Change of Condition and Monitoring)
Inspections
- March 4, 2026: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- May 9, 2025: Complaint Investig., 2 deficiencies cited report
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread
- C0363: Acuity Based Staffing Tool - Updates & Plan severity level 2, scope L2 Widespread
- July 22, 2024: Initial Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
Substantiated licensing violations
- March 12, 2026: Failed to provide safe environment Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility allegedly failed to provide reasonable precautions against conditions that may threaten the health, safety, or welfare of residents. There was no documented evidence that the facility completed the required hourly safety checks as directed in the temporary service plans dated 02/26/26 and 02/28/26, following the resident’s fall with injury. The facility’s failure to exercise reasonable precautions against conditions that may threaten the health, safety, or welfare of residents was substantiated. The investigation determined this constitutes a violation of Oregon Administrative Rules.
- March 3, 2026: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population, their needs, and all required Activities of Daily Living (ADL). Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- March 3, 2026: Failed to properly plan care Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0034 (Resident Move-In and Evaluation)State’s findings
The facility allegedly failed to properly develop and implement a service plan for the Alleged Victim. The facility did not complete the required evaluations at move-in, nor did it obtain sufficient information to develop an initial service plan that met the resident’s needs. The investigation determined this constitutes a violation of Oregon Administrative Rules.
- March 3, 2026: Failed to provide oversight and monitoring of change of condition Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0040 (Change of Condition and Monitoring)State’s findings
The facility allegedly failed to provide required oversight and monitoring. There was no documented evidence that the facility completed the required hourly safety checks as specified in the temporary service plans dated 02/26/26 and 02/28/26 following the resident’s fall with injury. The facility failed to monitor the Alleged Victim in accordance with his or her evaluated needs and service plan. The investigation determined this constitutes a violation of Oregon Administrative Rules.
- March 3, 2026: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0036 (Service Plan – General)State’s findings
The facility allegedly failed to follow the service plan for the Alleged Victim. There was no documented evidence that the facility completed the required hourly safety checks as outlined in the temporary service plans dated 02/26/26 and 02/28/26, following the resident’s fall with injury. The facility’s failure to ensure the implementation of required services was substantiated. The investigation determined this constitutes a violation of Oregon Administrative Rules.
Show all 8
- October 21, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) lives at Respondent’s facility, and facility staff are responsible for AV's safety and supervision. AV reported while s/he was in the bathroom Alleged Perpetrator 2 (AP2) took money from AV's bag. AP2 admitted to taking $200.00 from AV's bag while AV was in the bathroom. AP2 is responsible for financial exploitation, which constitutes abuse. The Respondent failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
- June 3, 2025: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
On about May 29, 2025, Witness #4 (W4) withdrew $200.00 in cash from the bank to give to Alleged Victim (AV). AV spent $37.00. AV retained the rest of the cash in AV’s wallet. AV noticed that money was missing on or about June 3, 2025. An Unknown Alleged Perpetrator #2 (AP2) is responsible for financial exploitation, which constitutes abuse. The facility failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
- December 16, 2024: Failed to update staffing plan based on ABST Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during a site visit on 05/09/25, the facility’s failure to fully implement and update an Acuity-Based Staffing Tool (ABST) was substantiated. Findings include, but are not limited to: A review of the facility’s ABST and resident roster indicated all 62 residents were included in the tool and more than half had not been updated quarterly. A review of facility ODHS tool indicated the facility should be staffing to the following: Day Shift: five and half direct care staff, Swing Shift: three direct care staff, and Night Shift: two direct care staff required. A review of the posted staffing plan and staff schedule dated 12/24/24 indicated the facility was not staffing to the tool for 1 out of the 3 shifts. The facility was not consistently staffed per the posted staffing plan and ABST tool. The facility was not rounding up on their ABST hours, leaving them short half a staff member on day shift. The facility currently had 1 resident that was a two-person transfer/Hoyer lift. The facility’s failure to have a fully implemented and updated ABST was substantiated.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 115 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 70A349
- License status
- Active
- Licensed capacity
- 115
- County
- Lane County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Location and nearby careNearest hospital 0.5 mi, nursing home 1.7 mi, pharmacy 0.9 mi
- Nearest hospital with an emergency room
- Sacred Heart Medical Center - Riverbend, Springfield. 0.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Green Valley Rehabilitation Health Center, Eugene. 1.7 miles away, straight line.
- Nearest home health agency office
- Sacred Heart Home Health, Springfield. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97477 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Qualicenters - Eugene-Springfield Ltd, Springfield, 1.8 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Emerald Valley, Springfield, 1.8 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Eugene, Eugene, 4.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 97477.
Sacred Heart Hospice, office in Springfield, 0.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Cascade Health, office in Eugene, 1.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Bristol Hospice - Eugene LLC, office in Springfield, 2.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Esther at Riverbend Assisted Living provide?
The Esther at Riverbend Assisted Living is licensed by the state of Oregon for assisted living in Springfield, Oregon. Its licensed capacity is 115 residents.
Does Lilisity rate The Esther at Riverbend Assisted Living?
No. We publish state licensing details for The Esther at Riverbend Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Esther at Riverbend Assisted Living cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. The Esther at Riverbend Assisted Living does not publish its prices.
How do I contact The Esther at Riverbend Assisted Living?
Use The Esther at Riverbend Assisted Living's website, onelifeseniorliving.com/community/esther-at-riverbend, or visit at 3535 E Game Farm Rd, Springfield, OR 97477.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid