Assisted Living and Memory Care
Cello Memory Care
5292 Harvard Avenue, Florence, OR 97439 · Map
Licensed for 10 residents
Cello Memory Care is a state-licensed assisted living, memory care community in Florence, Oregon. It is licensed for 10 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Apr 29, 2026. See the record
License
Active, 10 residents
Residential Care Facility (Memory Care endorsement) 50R477.
Nearest emergency room
1.9 miles
Peace Harbor Medical Center, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Cello Memory Care this community | 10 | Not published | Active | 14 deficiencies, 2 violations | |
| Spruce Point Assisted Living | 2.0 mi | 72 | Not published | Active | 6 deficiencies, 4 violations |
| Spruce Point Memory Care | 2.0 mi | 25 | Not published | Active | 29 deficiencies, 2 violations |
| New Friends Memory And Residential Care of Florence | 3.1 mi | 48 | $6,418/mo | Active | 19 deficiencies, 15 violations |
| Sea Aire Assisted Living Community | 25.7 mi | 50 | Not published | Active | 12 deficiencies, 19 violations |
State inspection record14 deficiencies, 2 violations
- Last inspection
- April 29, 2026
- Inspections
- 5, 14 deficiencies cited
- Substantiated abuse
- 1
- Substantiated licensing violations
- 1
- Regulatory actions
- 0
- Fines assessed
- $338.00 (1 violation)
- Current owner since
- April 1, 2025
Inspections
- April 29, 2026: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- July 8, 2025: Kitchen, 4 deficiencies cited report
- C0154: Facility Administration: Policy & Procedure severity level 2, scope L2 Widespread
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- C0295: Infection Prevention & Control severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- June 25, 2024: Validation, 5 deficiencies cited report
- C0000: Comment severity level 0
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected July 17, 2024
- C0280: Resident Health Services severity level 2, scope L2 Isolated, corrected July 17, 2024
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected July 17, 2024
- C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated, corrected July 17, 2024
- Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected July 17, 2024
- April 25, 2024: State Licensure, 3 deficiencies cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected May 13, 2024
- C0295: Infection Prevention & Control severity level 2, scope L2 Widespread, corrected May 13, 2024
- Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected May 13, 2024
- February 28, 2023: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
Substantiated abuse or neglect
- March 11, 2024: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $338.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0200 (Residential Care Facility Building Requirements)State’s findings
On or about March 11, 2024, facility staff left the door to the laundry room open or unlocked. The Alleged Victim (AV) entered the room and drank bleach. Staff immediately sent AV out to the emergency room, however, AV suffered pain to his/her throat from this incident. The facility's failure to ensure the laundry room door was closed and locked placed AV at risk for serious harm. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Substantiated licensing violations
- November 26, 2022: Failed to provide safe environment Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
Alleged Perpetrator 2 (AP2) made an inappropriate verbal comment toward Alleged Victim (AV) in his/her presence. AP2 is responsible for verbal abuse. The facility failed to protect AV from inappropriate verbal comments made by staff and the failure is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility (Memory Care endorsement)
- License number
- 50R477
- License status
- Active
- Licensed capacity
- 10
- County
- Lane County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Cello Memory Care under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety2 OSHA inspections, no violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 17, 2025: programmed (planned) inspection, complete (safety). Case closed Aug 7, 2025. No violations cited. OSHA record. OSHA recorded the employer as 317740226 - Cello Memory Care LLC.
- Jun 28, 2023: programmed (planned) inspection, no inspection (safety). Case closed Jul 27, 2023. No violations cited. OSHA record. OSHA recorded the employer as 317733519 - Northwest Memory Care LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 1.9 mi, nursing home 2.4 mi, pharmacy 2.9 mi
- Nearest hospital with an emergency room
- Peace Harbor Medical Center, Florence. 1.9 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Regency Florence, Florence. 2.4 miles away, straight line.
- Nearest home health agency office
- Pacific Home Health And Hospice, Coos Bay. 40.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Florence Pharmacy. 2.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97439 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Florence Oregon, Florence, 3.0 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 97439.
- Nearest geriatric medicine practice
- Peacehealth Medical Group, Eugene. 47.4 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, coastal flooding relatively moderate, wildfire relatively low, tornado very low, heat wave very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Cello Memory Care provide?
Cello Memory Care is licensed by the state of Oregon for assisted living, memory care in Florence, Oregon. Its licensed capacity is 10 residents.
Does Lilisity rate Cello Memory Care?
No. We publish state licensing details for Cello Memory Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Cello Memory Care cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Cello Memory Care does not publish its prices.
How do I contact Cello Memory Care?
Visit Cello Memory Care at 5292 Harvard Avenue, Florence, OR 97439.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid