Nursing home
Regency Florence
1951 E. 21St Street, Florence, OR 97439 · Map
For profit - Corporation · Part of Regency Pacific Management (27 facilities) · 72 certified beds
Regency Florence is a Medicare-certified nursing home in Florence, Oregon. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.38 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Dec 6, 2024 cited 11 deficiencies.
- 1 fine totaling $7,443In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Regency Florence compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.38 | 4.95 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.50 | 0.68 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.29 | 3.37 | 2.34 | below avg |
| Nursing staff turnover | 52.2% | 49.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 11.0 | 10.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $7,443, 1 total penalty.
What inspectors found at Regency Florence
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 26, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Dec 6, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1951 E. 21St Street
Florence, OR 97439 - CMS certification #
- 385142
- Ownership
- For profit - Corporation
- Certified beds
- 72
- Avg residents/day
- 40.6
- Provider type
- Medicare and Medicaid
- First certified
- 1979-01-01
- Chain
- Regency Pacific Management (27 facilities)
- Setting
- Urban
Part of Regency Pacific Management
Regency Pacific Management operates 27 nursing facilities across the United States. View all Regency Pacific Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Regency Florence using Google Maps.
Other public records
- Website says Respite stays
- Workplace safety 3 OSHA workplace safety inspections since 2019, 7 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Regency Florence says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Nov 6, 2023: programmed (planned) inspection, complete (safety). Case closed May 3, 2024. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317734695 - Regency Florence LLC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Nov 6, 2023.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Feb 20, 2024.
- Jan 31, 2023: programmed (planned) inspection, complete (health). Case closed Jul 12, 2023. 4 violations cited (4 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317732211 - Regency Florence LLC.
Details
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(h)(3)(ii)). Penalty $0 proposed, $0 now. To be fixed by Apr 6, 2023.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(f)(6)(ii)). Penalty $0 proposed, $0 now. To be fixed by Mar 30, 2023.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Apr 6, 2023.
- Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by Apr 6, 2023.
- Nov 25, 2019: programmed (planned) inspection, complete (safety). Case closed Aug 28, 2020. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317726262 - Regency Florence LLC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jan 16, 2020.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Peace Harbor Medical Center, Florence. 1.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Aidan Senior Living at Reedsport, Reedsport. 20.1 miles away, straight line.
- Nearest home health agency office
- Pacific Home Health And Hospice, Coos Bay. 42.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Florence Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97439 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc Florence Oregon, Florence, 0.8 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 97439.
- Nearest geriatric medicine practice
- Peacehealth Medical Group, Eugene. 47.1 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, coastal flooding relatively moderate, wildfire very low, tornado very low, heat wave very low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Regency Florence a good nursing home?
CMS gives Regency Florence an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Regency Florence staffed?
Regency Florence reports 5.38 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has Regency Florence had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Regency Florence have?
Regency Florence is certified for 72 beds.