Assisted Living and Memory Care
Carlty Gardens
2669 S Cloverleaf Loop, Springfield, OR 97477 · Map
Licensed for 28 residents
Carlty Gardens is a state-licensed assisted living, memory care community in Springfield, Oregon. It is licensed for 28 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Apr 23, 2026. See the record
License
Active, 28 residents
Residential Care Facility (Memory Care endorsement) 50M172.
Nearest emergency room
0.7 miles
Sacred Heart Medical Center - Riverbend, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Carlty Gardens this community | 28 | Not published | Active | 57 deficiencies, 51 violations | |
| Bayberry Commons Assisted Living | 0.5 mi | 62 | Not published | Active | 40 deficiencies, 41 violations |
| Bayberry Commons Memory Care | 0.5 mi | 14 | Not published | Active | 35 deficiencies, 22 violations |
| The Rawlin at Riverbend | 0.7 mi | 72 | Not published | Active | 32 deficiencies, 68 violations |
| The Esther at Riverbend Assisted Living | 0.9 mi | 115 | Not published | Active | 3 deficiencies, 8 violations |
State inspection record57 deficiencies, 51 violations
- Last inspection
- April 23, 2026
- Inspections
- 11, 57 deficiencies cited
- Substantiated abuse
- 21
- Substantiated licensing violations
- 30
- Regulatory actions
- 3
- Fines assessed
- $10,063.00 (17 violations)
- Current owner since
- November 1, 2026
License conditions and other regulatory actions
- May 16, 2025 to August 29, 2025: License Condition, Failed to provide safe environment RCFCD25-00496; incident: CALMS - 00078829
Based on evidence and interviews collected from re-licensure survey RL004195 the facility failed to comply with Oregon Administrative Rules.
Rules: 411-004-0020; 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0034 (Resident Move-In and Evaluation); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring); 411-054-0055 (Medications and Treatments); 411-054-0060 (Restraints and Supportive Devices); 411-054-0070 (Staffing Requirements and Training); 411-054-0090 (Fire and Life Safety); 411-054-0200 (Residential Care Facility Building Requirements); 411-057-0140 (Responsibilities of Administration); 411-057-0155 (Staff Training Requirements); 411-057-0160 (Resident Services in a Memory Care Community); 411-057-0170 (Physical Design, Environment, and Safety) - December 13, 2024 to May 19, 2025: License Condition, Failed to staff as indicated by ABST RCFCD24-01245; incident: OR0005045400
The facility failed to fully implement and update an acuity-based staffing tool in accordance with OAR 411-054-0037.
Rules: 411-054-0037 (Acuity-Based Staffing Tool) - November 6, 2023 to January 11, 2024: License Condition, Failed to use an ABST RCFCD23-01340; incident: OR0003979900
The facility failed to fully implement an Acuity Based Staffing Tool in accordance with OAR 411-054-0036(1)
Rules: 411-054-0037 (Acuity-Based Staffing Tool)
Inspections
- April 23, 2026: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- May 7, 2025: Re-Licensure, 21 deficiencies cited report
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern
- C0252: Resident Move-in & Evaluation: Res Evaluation severity level 2, scope L2 Pattern
- C0260: Service Plan: General severity level 2, scope L2 Pattern
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Isolated
- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern
- C0330: Systems: Psychotropic Medication severity level 2, scope L2 Pattern
- C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated
- C0372: Training Within 30 Days of Hire ? Direct Care Staff severity level 2, scope L2 Pattern
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread
- C0422: Fire and Life Safety: Training for Residents severity level 2, scope L2 Widespread
- C0510: General Building Exterior severity level 2, scope L2 Widespread
- C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Widespread
- H1518: Individual Door Locks: Key Access severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- Z0155: Staff Training Requirements severity level 2, scope L2 Pattern
- Z0162: Compliance with Rules Health Care severity level 2, scope L2 Pattern
- Z0163: Nutrition and Hydration severity level 2, scope L2 Pattern
- Z0164: Activities severity level 2, scope L2 Pattern
- Z0173: Secure Outdoor Recreation Area severity level 2, scope L2 Widespread
- December 31, 2024: Kitchen, 3 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- C0535: Kitchen and Food Storage severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- November 20, 2024: Complaint Investig., 2 deficiencies cited report
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread
- C0363: Acuity Based Staffing Tool - Updates & Plan severity level 2, scope L2 Widespread
- April 3, 2024: Complaint Investig., 6 deficiencies cited report
- C0155: Facility Administration: Records severity level 2, scope L2 Isolated
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated
- C0260: Service Plan: General severity level 2, scope L2 Isolated
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread
- C0365: Staffing Rqmt and Training: Training Rqmts severity level 2, scope L2 Isolated
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- January 3, 2024: Complaint Investig., 3 deficiencies cited report
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated
- C0280: Resident Health Services severity level 2, scope L2 Isolated
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread
- September 14, 2023: Complaint Investig., 2 deficiencies cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0155: Facility Administration: Records severity level 2, scope L2 Pattern
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern
- September 14, 2023: Complaint Investig., 1 deficiency cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern
- September 14, 2023: Complaint Investig., 3 deficiencies cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0260: Service Plan: General severity level 2, scope L2 Isolated
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread
- June 30, 2023: State Licensure, 2 deficiencies cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected December 19, 2023
- C0455: Inspections and Investigation: Insp Interval severity level 0, corrected December 19, 2023
- Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected December 19, 2023
- April 4, 2022: Validation, 12 deficiencies cited report
- C0000: Comment severity level 0
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected August 25, 2022
- C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern, corrected August 25, 2022
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected January 5, 2023
- C0282: Rn Delegation and Teaching severity level 2, scope L2 Pattern, corrected January 5, 2023
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected January 5, 2023
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected January 5, 2023
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread, corrected January 5, 2023
- C0510: General Building Exterior severity level 2, scope L2 Widespread, corrected January 5, 2023
- C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Widespread, corrected January 5, 2023
- C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Widespread, corrected August 25, 2022
- Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected January 5, 2023
- Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected January 5, 2023
- Z0163: Nutrition and Hydration severity level 2, scope L2 Pattern, corrected January 5, 2023
- Z0164: Activities severity level 2, scope L2 Pattern, corrected January 5, 2023
- Z0173: Secure Outdoor Recreation Area severity level 2, scope L2 Widespread, corrected August 25, 2022
Substantiated abuse or neglect
- December 10, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan for the Alleged Victim’s (AV) known fall risk leading to fall with injury. On or about December 06, 2024, the AV was diagnosed with a UTI. On or about December 09, 2024, the AV suffered two falls, one leading to a head injury. There was no documented evidence the facility care planned for the AV’s change of condition by implementing interventions to prevent falls, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 30, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments); 411-054-0070 (Staffing Requirements and Training)State’s findings
The Alleged Victim (AV) relies on the facility to manage his/her medications. According to an investigation, on or about November 30, 2024, AV did not receive his/her mental health medication as ordered, resulting in risk of harm. The facility failed to provide a safe medication administration system. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that AP2 neglected AV was investigated and determined to be inconclusive.
- November 26, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility for his/her care. According to an investigation, on or about, November 26, 2024, Alleged Perpetrator 2 (AP2) approached AV and told AV to go to their room, while cursing and threatening to call the police on AV. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes verbal abuse. It was also discovered that the facility has been aware of AP2s concerning behavior since August 2024 and did not do any follow-up investigation or monitoring of AP2’s conduct. The facility failed to ensure a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.
- November 26, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility for his/her care. According to an investigation, on or about, November 26, 2024, when AV refused to move, AP2 grabbed AV by the collar and picked AV out of their wheelchair and then dropped AV down, resulting in AV experiencing unreasonable emotional and physical discomfort. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes physical abuse. It was also discovered that the facility has been aware of AP2s concerning behavior since August 2024 and did not do any follow-up investigation or monitoring of AP2’s conduct. The facility failed to ensure a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.
- November 26, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to the documentation, the Alleged Perpetrator 2 (AP2) failed to provide a safe medication administration system to the Alleged Victim (AV) by taking their medications away before they could take them. On or about November 26, 2024, AP2 gave the AV their scheduled medications which included medication to treat chronic pain. The AV took their time to take their medication, which upset AP2 enough to take the medications out of the AV’s hands and not allow the AV to take their medications. The AP2 did not allow the AV to take their prescribed dose of medications, causing pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to provide a safe medication administration system, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
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- November 26, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to the documentation, the Alleged Perpetrator 2 (AP2) failed to follow protocols for medication pass, leading to the Alleged Victim (AV) to not receive their medications as prescribed. On or about November 26, 2024, AP2 was passing medications and failed to follow training protocols regarding AV’s medications. As a result, the AV did not receive their medications, which assist with breathing and pain management. The AP2 placed the AV at risk of harm for pain and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to notify the AV’s primary care provider of the missed medications which placed the AV at risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 25, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility for his/her care. According to an investigation, on or about, November 26, 2024, Alleged Perpetrator 2 (AP2) took AV’s call light by grabbing AV’s wrist in a forceful manner and making inappropriate comments, resulting in AV experiencing unreasonable emotional and physical discomfort. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes physical abuse. It was also discovered that the facility has been aware of AP2s concerning behavior since August 2024 and did not do any follow-up investigation or monitoring of AP2’s conduct. The facility failed to ensure a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.
- November 24, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility for their care, including medication management. From approximately November 3, 2024, to November 25, 2024, AV was not given several doses of his/her scheduled medications, as it was unavailable, which caused AV to experience pain and was unable to sleep. The facility failed to provide a safe medication administration system to ensure AV’s medication was available to be administered as ordered. The failure is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that Alleged Perpetrator 2 (AP2) neglected AV was investigated and determined to be inconclusive.
- November 13, 2024: Failed to have medication available Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $750.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to the documentation, the facility failed to ensure medication was available for the Alleged Victim (AV) to ensure they could have proper respiratory function. The AV is prescribed an inhaler for daily use and for PRN use when experiencing shortness of breath. On or about October 13, 2024, the AV was experiencing shortness of breath and requested their PRN inhaler. There was no documented evidence the facility had both scheduled and PRN inhalers available for the AV to use causing unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 13, 2024: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $750.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the Alleged Perpetrator 2 (AP2) failed to provide incontinence care and food and beverages to the Alleged Victim (AV) causing unreasonable discomfort. Witness statements indicated having found the AV soiled or heavily soiled in urine and feces shortly after AP2’s shift ended. During the investigation of the AV being left in soiled clothes, it was also discovered the AP2 refused to provide food and beverages to the AV. The AP2 not providing incontinence care to the AV and refusing to provide them with food and beverages is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to properly train the AP2 on all required trainings before working the floor is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 12, 2024: Failed to properly plan care Abuse: Neglect; Level 4 - Serious harm, death, imminent danger or chronic regulatory noncompliance; fine $1,500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan appropriate interventions for the Alleged Victim’s (AV) known fall history. The AV experienced approximately three injury falls between September 12, 2024, through November 03, 2024. On or about November 03, 2024, the AV experienced a ground level injury fall causing severe pain to their leg. On November 04, 2024, the AV was unable to bear weight on their leg and was sent to the hospital. The AV returned from the hospital later on the same day with no diagnosis of injury. On November 05, 2024, the AV was still complaining of severe pain and was subsequently sent back to the hospital. The AV was then diagnosed with a fractured fibula. The AV experienced a significant change of condition and was admitted to hospice care. the AV was not able to return to their baseline level of care after this fall with injury. After each of the three injury falls, there was no documented evidence the AV’s service plan was updated with progressive, appropriate interventions to mitigate their falls, which resulted in a fall with injury, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 24, 2023: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to follow the Alleged Victim’s (AV) service plan by ensuring the chair alarm was on and functioning. The failure resulted in the AV falling out of their chair and fracturing their neck requiring evaluation at the hospital and causing continuous pain, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- June 26, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan for Witness 1 (W1) behaviors to prevent resident to resident altercations. The failure resulted in a physical altercation between W1 and the Alleged Victim (AV) who suffered a fractured pelvis, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 14, 2022: Failed to provide a safe medication administration system Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
On or about December 14, 2022, the Alleged Victim (AV) was given another residents medication during medication pass. The facility was continuing to check AV's vitals through out the day. AV's blood pressure and pulse dramatically decreased and emergency services were called. AV was transported to the hospital where he/she was treated and remained in the hospital for a few days to recover. The facility's failure to provide a safe medication administration system is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 26, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
The Alleged Victim (AV) is care planned for full assist with showering, toileting and housekeeping services. At times, AV was only being set up for showers and not assisted with them. AV was found by family with bowel material on him/her. AV experienced unreasonable discomfort from not being clean, assisted with showers and from not having his/her sheets changed when requested. The facility's failure to follow the care plan is a violation of resident rights, is considered neglect of care and constitutes abuse.
- July 1, 2022: Failed to provide transportation for medical or social purposes Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
The Alleged Victim (AV) had previously had family and friends to assist him/her with medical appointments. AV's family and friends are no longer able to assist AV. AV missed multiple medical appointments, which has placed AV at risk for harm. The facility's failure to assist AV with medical appointments and transportation is a violation of resident rights, is considered neglect of care and constitutes abuse.
- June 7, 2022: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
On or about June 7, 2022, the Alleged Victim (AV) was found on the floor of his/her apartment. AV suffered two falls that morning, at 6:05 am and again at 6:50 am. AV is care planned to have an alarm on his/her bed and chair. That morning, AV's alarm did not go off for either fall. AV went to bed after the second fall, and when he/she awoke, AV was unable to move his/her right leg. AV was sent out to the hospital, where he/she was diagnosed with a broken right hip. The facility's failure to ensure AV's bed and/or chair alarm was working is a violation of resident rights, is considered neglect of care and constitutes abuse.
- February 17, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
The facility failed to ensure supervision and staff support regarding known behaviors related to Witness #1 (W1). An incident occurred between W1 and the Alleged Victim (AV) where they were each gripping and squeezing each others arms. The facility failed to provide a safe environment, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- January 29, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is care planned for staff to know his/her whereabouts at all times and to not be left with other residents of the opposite sex. On or about January 29, 2022, AV was left in the common area with Witness #1 (W1) who is the opposite sex of AV. AV was touching W1, which made W1 visibly upset. The facility failed to follow the care plan, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 12, 2021: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
Witness #1 (W1) is known to have sexualized behaviors directed at other residents. On or about November 12, 2021, the Alleged Victim (AV) was in his/her room watching TV when W1 came into his/her room and started to massage his/her shoulders and touched AV's chest. AV asked W1 to stop, however, W1 then rolled AV into his/her room and touched AV with his/her private parts. AV was placed at a risk for harm as staff were not watching W1 in order to stop his/her behaviors. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 31, 2021: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
On or about October 31, 2021, Witness #2 (W2) was observed hugging the Alleged Victim (AV) from behind, and AV was struggling to get away from W2. W2 has had prior instances of sexualized behaviors and the facility has many interventions in place, however, W2 continues to interact inappropriately with opposite gender residents. The facility failed to provide a safe environment and adequate supervision, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Substantiated licensing violations
- September 3, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to provide direct care staff sufficient in numbers to meet the scheduled and unscheduled needs. The facility’s failure is a violation of Oregon Administrative Rules.
- September 3, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0065 (Administrator Qualifications and Requirements)State’s findings
The facility failed to ensure the administrator must be scheduled to be on-site in the facility at least 40 hours per week. The facility’s failure is a violation of Oregon Administrative Rules.
- September 3, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to develop, maintain, and implement an Acuity Based Staffing Tool. The facility’s failure is a violation of Oregon Administrative Rules.
- May 14, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility failed to assure resident rights for the Alleged Victim (AV). An investigation determined that the allegation was inconclusive. The Alleged Perpetrator 2 (AP2) did not follow the care plan for AV. According to an investigation, AP2 provided care to AV which resulted in a loss of personal dignity, which is a violation of resident rights and is neglect, which constitutes abuse.
- March 24, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0065 (Administrator Qualifications and Requirements)State’s findings
The facility failed to schedule an administrator on-site in the facility at least 40 hours per week. The facility’s failure is a violation of Oregon Administrative Rules.
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- December 11, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to fully implement and update an acuity-based staffing tool. The facility’s failure is a violation of Oregon Administrative Rules.
- December 5, 2024: Failed to provide inservice Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to have a training program that includes methods to determine competency of direct care staff through evaluation, observation, or written testing. The facility’s failure is a violation of Oregon Administrative Rules.
- November 14, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident. An investigation determined a licensing violation or abuse occurred.
- November 14, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to fully implement and update an Acuity Based Staffing Tool (ABST). An investigation determined a licensing violation or abuse occurred.
- November 14, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0200 (Residential Care Facility Building Requirements)State’s findings
Facility failure to provide a commercial dishwasher. An investigation determined a licensing violation or abuse occurred.
- November 13, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication and treatment orders as prescribed. An investigation determined a licensing violation or abuse occurred.
- September 24, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to fully implement and update an acuity-based staffing tool. An investigation determined a licensing violation or abuse occurred.
- August 29, 2024: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0200 (Residential Care Facility Building Requirements)State’s findings
An investigation determined a licensing violation or abuse occurred. An investigation determined a licensing violation or abuse occurred.
- August 29, 2024: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections)State’s findings
Facility failure to ensure the resident's right to the freedom and support to access food at any time. An investigation determined a licensing violation or abuse occurred.
- August 24, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to have safe medication and treatment administration systems in place that are approved by a pharmacist consultant, registered nurse, or physician. An investigation determined a licensing violation or abuse occurred.
- March 24, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication orders as prescribed. An investigation determined a licensing violation occurred.
- March 21, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to fully implement and update an acuity-based staffing tool. An investigation determined a licensing violation occurred.
- March 18, 2024: Failed to assure a qualified caregiver was present Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
Facility failed to have a training program that includes methods to determine competency of direct care staff through evaluation, observation, or written testing. Facility must also maintain written documentation of all trainings completed by each employee. An investigation determined a licensing violation or abuse occurred.
- March 18, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility failed to immediately investigate and report abuse or suspected abuse to the Department. An investigation determined a licensing violation or abuse occurred.
- January 6, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication and treatment orders as prescribed. An investigation determined a licensing violation or abuse occurred.
- December 25, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication orders as prescribed. An investigation determined this is a violation of Oregon Administrative Rules.
- December 25, 2023: Falsified records Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility failed to develop and implement a written policy that prohibits the falsification of records. An investigation determined this is a violation of Oregon Administrative Rules.
- October 7, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0045 (Resident Health Services)State’s findings
The facility failed to ensure a health services system include an Oregon licensed nurse who is regularly scheduled for onsite duties at the facility and who is available for phone consultation. An investigation determined a licensing violation occurred.
- August 20, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication and treatment orders as prescribed. An investigation determined a licensing violation or abuse occurred.
- August 20, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
State’s findings
The facility failed to ensure the preparation, completeness, accuracy, and preservation of resident records. An investigation determined a licensing violation or abuse occurred.
- May 26, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to comply with safe medication administration or treatment practices. An investigation determined a licensing violation or abuse occurred.
- May 17, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility failed to immediately notify the local Department office, or the local AAA, of any incident of abuse or suspected abuse. An investigation determined a licensing violation or abuse occurred
- May 17, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication orders as prescribed. An investigation determined a licensing violation or abuse occurred
- February 22, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication and treatment orders as prescribed. An investigation determined a licensing violation or abuse occurred.
- June 27, 2022: Failed to provide transportation for medical or social purposes Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0200 (Residential Care Facility Building Requirements)State’s findings
The facility failed to keep all equipment in good repair, which is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 28 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility (Memory Care endorsement)
- License number
- 50M172
- License status
- Active
- Licensed capacity
- 28
- County
- Lane County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Carlty Gardens under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety4 OSHA inspections, 6 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Nov 24, 2025: programmed (planned) inspection, complete (safety). Case open. No violations cited. OSHA record. OSHA recorded the employer as 317742502 - Cloverleaf Assisted Living LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Jul 3, 2024: complaint inspection, partial (health). Case closed Nov 26, 2024. 3 violations cited (2 serious, 1 other). Penalties: $4,595 proposed, $4,595 now. OSHA record. OSHA recorded the employer as 317737031 - Cloverleaf Assisted Living LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $2,075 proposed, $2,075 now. To be fixed by Jul 3, 2024.
- Serious: Cited rule OAR. Penalty $2,420 proposed, $2,420 now. To be fixed by Sep 27, 2024.
- Other than serious: Cited rule OAR. Penalty $100 proposed, $100 now. To be fixed by Sep 27, 2024.
- Jun 30, 2022: programmed (planned) inspection, complete (safety). Case closed Aug 31, 2022. No violations cited. OSHA record. OSHA recorded the employer as 317730842 - Cloverleaf Assisted Living LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Aug 22, 2018: programmed (planned) inspection, complete (safety). Case open. 3 violations cited (1 serious, 2 other). Penalties: $100 proposed, $100 now. OSHA record. OSHA recorded the employer as 317721724 - Cloverleaf Assisted Living LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $100 proposed, $100 now. To be fixed by Aug 22, 2018.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Nov 2, 2018.
- Other than serious: Electrical equipment and installation (1910.303(b)(7)(iv)). Penalty $0 proposed, $0 now. To be fixed by Jan 31, 2019.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 0.7 mi, nursing home 1.6 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Sacred Heart Medical Center - Riverbend, Springfield. 0.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Marquis Springfield, Springfield. 1.6 miles away, straight line.
- Nearest home health agency office
- Sacred Heart Home Health, Springfield. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97477 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Qualicenters - Eugene-Springfield Ltd, Springfield, 1.0 mile away, straight line (CMS rating 4 of 5 stars)
Fmc Emerald Valley, Springfield, 1.1 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Eugene, Eugene, 4.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 97477.
Sacred Heart Hospice, office in Springfield, 1.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Bristol Hospice - Eugene LLC, office in Springfield, 1.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Cascade Health, office in Eugene, 1.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Carlty Gardens provide?
Carlty Gardens is licensed by the state of Oregon for assisted living, memory care in Springfield, Oregon. Its licensed capacity is 28 residents.
Does Lilisity rate Carlty Gardens?
No. We publish state licensing details for Carlty Gardens but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Carlty Gardens cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Carlty Gardens does not publish its prices.
How do I contact Carlty Gardens?
Visit Carlty Gardens at 2669 S Cloverleaf Loop, Springfield, OR 97477.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid