Nursing home
Vantage at West Springfield
42 Prospect Avenue, West Springfield, MA 01089 · Map
For profit - Limited Liability company · Part of Vantage Care (8 facilities) · 168 certified beds
Vantage at West Springfield is a Medicare-certified nursing home in West Springfield, Massachusetts. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.83 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Aug 6, 2024 cited 8 deficiencies.
- 1 fine totaling $13,748In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Vantage at West Springfield compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.83 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.36 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 52.3% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 11, 2025 inspection was corrected by January 19, 2026
Penalties in CMS records: 1 fine totaling $13,748, 1 total penalty.
What inspectors found at Vantage at West Springfield
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 11, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 6, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Aug 6, 2024 · Full report (PDF) - Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Aug 6, 2024 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Aug 6, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Aug 6, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 42 Prospect Avenue
West Springfield, MA 01089 - CMS certification #
- 225262
- Ownership
- For profit - Limited Liability company
- Certified beds
- 168
- Avg residents/day
- 116.2
- Provider type
- Medicare and Medicaid
- First certified
- 1979-01-01
- Chain
- Vantage Care (8 facilities)
- Setting
- Urban
Part of Vantage Care
Vantage Care operates 8 nursing facilities across the United States. View all Vantage Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Vantage at West Springfield using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Holyoke Medical Center, Holyoke. 2.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Mary's Meadow at Providence Place, Holyoke. 0.4 miles away, straight line.
- Nearest home health agency office
- Abby Care, West Springfield. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01089 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ara-Holyoke Dialysis LLC, Holyoke, 1.0 mile away, straight line (CMS rating 2 of 5 stars)
Fmc Pioneer Valley Dialysis Center, West Springfield, 1.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Dialysis Center Of Western Massachusetts, Chicopee, 3.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 01089.
Baystate Hospice, office in West Springfield, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Life Care, office in Holyoke, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Harmony Hospice LLC, office in Chicopee, 3.1 miles away, straight line - Nearest geriatric medicine practice
- Baystate Medical Practices Inc, Springfield. 3.1 miles away, straight line. 5 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Vantage at West Springfield a good nursing home?
CMS gives Vantage at West Springfield an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Vantage at West Springfield staffed?
Vantage at West Springfield reports 3.83 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Vantage at West Springfield had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Vantage at West Springfield have?
Vantage at West Springfield is certified for 168 beds.