Assisted Living and Memory Care
Benchmark at Orchard Valley
2387 Boston Road, Wilbraham, MA 01095 · Map
Licensed for 66 residents
Benchmark at Orchard Valley is a state-licensed assisted living, memory care community in Wilbraham, Massachusetts. It is licensed for 66 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $6,085 /mo | Oct 12, 2026 |
| Memory Care | $8,060 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 66 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
5.8 miles
Baystate Wing Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Benchmark at Orchard Valley this community | 66 | $6,085/mo | Active | No record | |
| Keystone Commons | 3.8 mi | 66 | Not published | Active | 8 findings in latest review |
| The Wellington at Springfield | 3.9 mi | 91 | $3,495/mo | Active | 9 findings in latest review |
| Loomis Lakeside at Reeds Landing (Independent Living and Assisted Living and Continuing Care) | 4.9 mi | 15 | Not published | Active | No record |
| The Reserve at East Longmeadow | 5.0 mi | 103 | Not published | Active | 6 findings in latest review |
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 66
- County
- Hampden County
- Executive Director
- Season Bryant
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 5.8 mi, nursing home 0.1 mi, pharmacy 1.3 mi
- Nearest hospital with an emergency room
- Baystate Wing Hospital, Palmer. 5.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Life Care Center of Wilbraham, Wilbraham. 0.1 miles away, straight line.
- Nearest home health agency office
- Excel Home Care Services Inc, Wilbraham. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01095 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ara-Ludlow Dialysis, LLC, Ludlow, 1.7 miles away, straight line (CMS rating 1 of 5 stars)
Fmc East Springfield Dialysis (Bma Of Massachusetts), Springfield, 5.1 miles away, straight line (CMS rating 3 of 5 stars)
Dialysis Center Of Western Massachusetts, Chicopee, 6.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 01095.
Beacon Hospice, An Amyedisys Company, office in Springfield, 3.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Legacy Lifecare Home Health And Hospice Care- West, office in Longmeadow, 7.9 miles away, straight line (CMS family survey rating 5 of 5 stars)
Baystate Hospice, office in West Springfield, 8.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Curana Health Of Massachusetts LLC, Springfield. 3.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | Nothing on record |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Benchmark at Orchard Valley provide?
Benchmark at Orchard Valley is licensed by the state of Massachusetts for assisted living, memory care in Wilbraham, Massachusetts. Its licensed capacity is 66 residents.
Does Lilisity rate Benchmark at Orchard Valley?
No. We publish state licensing details for Benchmark at Orchard Valley but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Benchmark at Orchard Valley cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Benchmark at Orchard Valley?
Use Benchmark at Orchard Valley's website, mass.gov/locations/benchmark-at-orchard-valley, or visit at 2387 Boston Road, Wilbraham, MA 01095.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid