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Nursing home · Top rated by CMS

Care One at Holyoke

260 Easthampton Road, Holyoke, MA 01040 · Map
For profit - Limited Liability company · Part of Careone (37 facilities) · 164 certified beds

Medicare and Medicaid certified
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Care One at Holyoke is a Medicare-certified nursing home in Holyoke, Massachusetts. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.75 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Sep 17, 2025 cited 1 deficiencies.

5 out of 5Overall CMS rating
5 out of 5Health inspections
5 out of 5Staffing
164 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections5/5
Staffing5/5
Quality measures5/5
Long-stay quality5/5
Short-stay qualityNo data

How Care One at Holyoke compares

This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMassachusetts avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.753.863.89below avg
RN staffing (hrs/resident/day)0.520.650.68below avg
Aide staffing (hrs/resident/day)2.332.262.34above avg
Nursing staff turnover24.8%39.5%46.4%below avg
Deficiencies cited, last inspection1.08.99.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.75Total nurse hrs/resident/day
0.52RN hrs/resident/day
0.89LPN hrs/resident/day
2.33Aide hrs/resident/day
3.31Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff24.8%
Registered nurses11.1%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Sep 17, 2025Most recent inspection
1Deficiencies found
4Health inspection score
0Fines
  • Every deficiency from the September 17, 2025 inspection was corrected by September 30, 2025

What inspectors found at Care One at Holyoke

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Sep 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Apr 5, 2023
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Apr 5, 2023
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Apr 5, 2023
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Apr 5, 2023
Show all 10 deficiencies
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Apr 5, 2023
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Apr 5, 2023
  • Potential for harm

    Give the resident's representative the ability to exercise the resident's rights.

    Resident Rights Deficiencies · Apr 5, 2023
  • Minimal

    Report COVID19 data to residents and families.

    Infection Control Deficiencies · Apr 5, 2023
  • Minimal

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Administration Deficiencies · Apr 5, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
260 Easthampton Road
Holyoke, MA 01040
CMS certification #
225236
Ownership
For profit - Limited Liability company
Certified beds
164
Avg residents/day
154.6
Provider type
Medicare and Medicaid
First certified
1975-06-26
Chain
Careone (37 facilities)
Setting
Urban

Part of Careone

Careone operates 37 nursing facilities across the United States. View all Careone facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Care One at Holyoke using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Holyoke Medical Center, Holyoke. 2.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Day Brook Village Senior Living, Holyoke. 1.2 miles away, straight line.
Nearest home health agency office
Caretenders, Holyoke. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 01040 as metropolitan (metropolitan core).
Dialysis within 15 miles
Ara-Holyoke Dialysis LLC, Holyoke, 3.8 miles away, straight line (CMS rating 2 of 5 stars)
Dialysis Center Of Western Massachusetts, Chicopee, 5.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Pioneer Valley Dialysis Center, West Springfield, 6.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Hospice
11 Medicare hospices tell CMS they serve ZIP code 01040.
Hospice Life Care, office in Holyoke, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Baystate Hospice, office in West Springfield, 6.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Greater Boston, office in Northampton, 6.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Mass General Brigham Medical Group Western Massachusetts Inc, Northampton. 7.1 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Care One at Holyoke a good nursing home?

CMS gives Care One at Holyoke an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Care One at Holyoke staffed?

Care One at Holyoke reports 3.75 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.

Has Care One at Holyoke had inspection problems?

Its most recent CMS inspection cited 1 deficiencies.

How many beds does Care One at Holyoke have?

Care One at Holyoke is certified for 164 beds.