Nursing home
Massachusetts Veterans Home at Holyoke
110 Cherry Street, Holyoke, MA 01040 · Map
Government - State · 128 certified beds
Massachusetts Veterans Home at Holyoke is a Medicare-certified nursing home in Holyoke, Massachusetts. Nurse staffing is 7.59 hours per resident per day, above the Massachusetts average of 3.86.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Massachusetts Veterans Home at Holyoke compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 7.59 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 2.26 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 4.43 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | —% | 39.5% | 46.4% | — |
| Deficiencies cited, last inspection | — | 8.9 | 9.5 | — |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 28, 2025 inspection was corrected by April 14, 2025
What inspectors found at Massachusetts Veterans Home at Holyoke
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that paid feeding assistants have the training they need.
Nursing and Physician Services Deficiencies · Feb 28, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Feb 28, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 28, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Feb 28, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Feb 28, 2025 · Full report (PDF)
Show all 6 deficiencies
- Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 28, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 110 Cherry Street
Holyoke, MA 01040 - CMS certification #
- 225786
- Ownership
- Government - State
- Certified beds
- 128
- Avg residents/day
- 119.3
- Provider type
- Medicare and Medicaid
- First certified
- 2025-04-14
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Massachusetts Veterans Home at Holyoke using Google Maps.
Other public records
- Programs State Veterans Home
- Workplace safety 1 OSHA workplace safety inspection since 2025, 3 violations cited
Full public records, with dates and sources
Paying with Medicaid and other programs
Federal and state programs
- State Veterans Home. Listed as a State Veterans Home (VETERANS HOME IN HOLYOKE) in the national directory that VA links to. Beds listed: Long Term Care: 128. State Veterans Homes are state-owned; VA surveys them each year and pays part of the cost of care for eligible veterans. (State Veterans Homes (NASVH directory), as of Aug 14, 2024)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 22, 2025: programmed (planned) inspection, partial (safety). Case closed Oct 31, 2025. 3 violations cited (2 serious, 1 other). Penalties: $117 proposed, $117 now. OSHA record. OSHA recorded the employer as Veterans' Home in Holyoke.
Details
- Serious: Lockout of equipment during maintenance (1910.147(c)(6)(i)). Penalty $0 proposed, $0 now. To be fixed by Oct 31, 2025.
- Serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Sep 26, 2025.
- Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $117 proposed, $117 now. To be fixed by Jul 25, 2025.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Holyoke Medical Center, Holyoke. 0.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Day Brook Village Senior Living, Holyoke. 0.7 miles away, straight line.
- Nearest home health agency office
- Holyoke Visiting Nurse Assoc, Holyoke. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01040 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ara-Holyoke Dialysis LLC, Holyoke, 2.0 miles away, straight line (CMS rating 2 of 5 stars)
Dialysis Center Of Western Massachusetts, Chicopee, 3.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Pioneer Valley Dialysis Center, West Springfield, 4.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 01040.
Hospice Life Care, office in Holyoke, 0.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Baystate Hospice, office in West Springfield, 4.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Beacon Hospice, An Amyedisys Company, office in Springfield, 7.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Baystate Medical Practices Inc, Springfield. 5.9 miles away, straight line. 5 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | See above |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
How is Massachusetts Veterans Home at Holyoke staffed?
Massachusetts Veterans Home at Holyoke reports 7.59 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Massachusetts Veterans Home at Holyoke had inspection problems?
Recent inspection data is not available.
How many beds does Massachusetts Veterans Home at Holyoke have?
Massachusetts Veterans Home at Holyoke is certified for 128 beds.