Nursing home
Chestnut Hill Health and Rehabilitation Center
32 Chestnut Street, East Longmeadow, MA 01028 · Map
For profit - Corporation · Part of Vantage Care (8 facilities) · 135 certified beds
Chestnut Hill Health and Rehabilitation Center is a Medicare-certified nursing home in East Longmeadow, Massachusetts. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.57 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on May 20, 2025 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Chestnut Hill Health and Rehabilitation Center compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.57 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.29 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.00 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | —% | 39.5% | 46.4% | — |
| Deficiencies cited, last inspection | 9.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 total penalty, 1 Medicare payment denial.
What inspectors found at Chestnut Hill Health and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · May 28, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 20, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 20, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · May 20, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · May 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · May 20, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · May 20, 2025 · Full report (PDF) - Potential for harm
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies · May 20, 2025 · Full report (PDF) - Minimal
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · May 20, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 11, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Mar 14, 2024 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Mar 14, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 32 Chestnut Street
East Longmeadow, MA 01028 - CMS certification #
- 225303
- Ownership
- For profit - Corporation
- Certified beds
- 135
- Avg residents/day
- 118.8
- Provider type
- Medicare and Medicaid
- First certified
- 1987-09-11
- Chain
- Vantage Care (8 facilities)
- Setting
- Urban
Part of Vantage Care
Vantage Care operates 8 nursing facilities across the United States. View all Vantage Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Chestnut Hill Health and Rehabilitation Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Medical Ctr, Springfield. 6.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Care One at Redstone, East Longmeadow. 1.5 miles away, straight line.
- Nearest home health agency office
- Integrihome Inc, East Longmeadow. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01028 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc East Springfield Dialysis (Bma Of Massachusetts), Springfield, 5.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Palomba Drive Dialysis, Enfield, 5.6 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Western Mass. Kidney Center (Bma Springfield), Springfield, 6.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 01028.
Legacy Lifecare Home Health And Hospice Care- West, office in Longmeadow, 2.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Beacon Hospice, An Amyedisys Company, office in Springfield, 7.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Services Of Western & Central Mass, office in Feeding Hills, 8.2 miles away, straight line - Nearest geriatric medicine practice
- Baystate Medical Practices Inc, Longmeadow. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Chestnut Hill Health and Rehabilitation Center a good nursing home?
CMS gives Chestnut Hill Health and Rehabilitation Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Chestnut Hill Health and Rehabilitation Center staffed?
Chestnut Hill Health and Rehabilitation Center reports 3.57 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Chestnut Hill Health and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Chestnut Hill Health and Rehabilitation Center have?
Chestnut Hill Health and Rehabilitation Center is certified for 135 beds.