Nursing home
Agawam West Rehab and Nursing
61 Cooper Street, Agawam, MA 01001 · Map
For profit - Limited Liability company · Part of Stern Consultants (22 facilities) · 164 certified beds
Agawam West Rehab and Nursing is a Medicare-certified nursing home in Agawam, Massachusetts. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.69 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Sep 15, 2025 cited 10 deficiencies.
- 1 fine totaling $12,735In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Agawam West Rehab and Nursing compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.69 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.57 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.25 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 34.5% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $12,735, 1 total penalty.
What inspectors found at Agawam West Rehab and Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 15, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Sep 15, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 15, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Sep 15, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 15, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · May 15, 2025 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · May 15, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 15, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · May 15, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 26, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 16, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jul 16, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 61 Cooper Street
Agawam, MA 01001 - CMS certification #
- 225253
- Ownership
- For profit - Limited Liability company
- Certified beds
- 164
- Avg residents/day
- 116.7
- Provider type
- Medicare and Medicaid
- First certified
- 1976-05-01
- Chain
- Stern Consultants (22 facilities)
- Setting
- Urban
Part of Stern Consultants
Stern Consultants operates 22 nursing facilities across the United States. View all Stern Consultants facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Agawam West Rehab and Nursing using Google Maps.
Other public records
- Website says Nurse 24 hours a day, diabetes care
Full public records, with dates and sources
Care and services
From the community’s website
What Agawam West Rehab and Nursing says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Baystate Medical Center, Springfield. 2.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Agawam South Rehab and Nursing, Agawam. 0.0 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care, Agawam. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01001 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Heritage Dialysis Center, LLC, Agawam, 0.0 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Western Mass. Kidney Center (Bma Springfield), Springfield, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Springfield Dialysis Center, Springfield, 2.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 01001.
Hospice Services Of Western & Central Mass, office in Feeding Hills, 2.3 miles away, straight line
Legacy Lifecare Home Health And Hospice Care- West, office in Longmeadow, 3.7 miles away, straight line (CMS family survey rating 5 of 5 stars)
Baystate Hospice, office in West Springfield, 3.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Baystate Medical Practices Inc, Springfield. 2.7 miles away, straight line. 5 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Agawam West Rehab and Nursing a good nursing home?
CMS gives Agawam West Rehab and Nursing an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Agawam West Rehab and Nursing staffed?
Agawam West Rehab and Nursing reports 3.69 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Agawam West Rehab and Nursing had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Agawam West Rehab and Nursing have?
Agawam West Rehab and Nursing is certified for 164 beds.