Nursing home
Agawam East Rehab and Nursing
464 Main Street, Agawam, MA 01001 · Map
For profit - Limited Liability company · Part of Stern Consultants (22 facilities) · 123 certified beds
Agawam East Rehab and Nursing is a Medicare-certified nursing home in Agawam, Massachusetts. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.60 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Dec 16, 2024 cited 8 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Agawam East Rehab and Nursing compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.60 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.39 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.36 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 33.3% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 8.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 25, 2025 inspection was corrected by December 12, 2025
What inspectors found at Agawam East Rehab and Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 2, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 16, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Dec 16, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 16, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 16, 2024 · Full report (PDF) - Minimal
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Dec 16, 2024 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Oct 17, 2023 - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Oct 17, 2023 - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Oct 17, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Oct 17, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 464 Main Street
Agawam, MA 01001 - CMS certification #
- 225286
- Ownership
- For profit - Limited Liability company
- Certified beds
- 123
- Avg residents/day
- 93.5
- Provider type
- Medicare and Medicaid
- First certified
- 1986-01-14
- Chain
- Stern Consultants (22 facilities)
- Setting
- Urban
Part of Stern Consultants
Stern Consultants operates 22 nursing facilities across the United States. View all Stern Consultants facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Agawam East Rehab and Nursing using Google Maps.
Other public records
- Website says A memory care unit, nurse 24 hours a day, diabetes care
- Workplace safety 2 OSHA workplace safety inspections since 2023, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Agawam East Rehab and Nursing says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Agawam East Rehab and Nursing is a full-service skilled nursing facility offering a specialized memory support unit for residents with Alzheimer's or Dementia.
(page, checked Oct 16, 2026) - Nurse on site: 24 hours a day.
Our team of licensed clinical nurses provides around-the-clock assessments and nursing care under the direction of our medical director and attending physicians.
(page, checked Oct 16, 2026) - Offers diabetes care.
Diabetes management
(page, checked Oct 16, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 2, 2025: complaint inspection, partial (health). Case closed Apr 10, 2025. No violations cited. OSHA record. OSHA recorded the employer as Agawam East Rehab and Nursing LLC.
- Jun 29, 2023: complaint inspection, partial (health). Case closed Aug 17, 2023. No violations cited. OSHA record. OSHA recorded the employer as Genesis Healthcare, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Medical Ctr, Springfield. 2.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Agawam North Rehab and Nursing, Agawam. 0.2 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care, Agawam. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01001 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Heritage Dialysis Center, LLC, Agawam, 0.3 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Western Mass. Kidney Center (Bma Springfield), Springfield, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Springfield Dialysis Center, Springfield, 2.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 01001.
Hospice Services Of Western & Central Mass, office in Feeding Hills, 2.4 miles away, straight line
Legacy Lifecare Home Health And Hospice Care- West, office in Longmeadow, 3.4 miles away, straight line (CMS family survey rating 5 of 5 stars)
Baystate Hospice, office in West Springfield, 4.1 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Baystate Medical Practices Inc, Springfield. 2.8 miles away, straight line. 5 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Agawam East Rehab and Nursing a good nursing home?
CMS gives Agawam East Rehab and Nursing an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Agawam East Rehab and Nursing staffed?
Agawam East Rehab and Nursing reports 3.60 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Agawam East Rehab and Nursing had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Agawam East Rehab and Nursing have?
Agawam East Rehab and Nursing is certified for 123 beds.