Assisted Living
Concord I I
5511 Noyes Avenue, Charleston, WV 25304 · Map
Licensed for 8 residents · Prestera Center for Mental Health Services, Inc., dba Concord I I
Concord I I is a state-licensed assisted living community in Charleston, West Virginia. It is licensed for 8 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last health survey: Jun 17, 2025. See the record
License
Active, 8 residents
Assisted Living Residence (SMALL ASSISTED LIVING) 507501, current license dated Oct 21, 2025. Licensee Prestera Center for Mental Health Services, Inc., dba Concord I I.
Nearest emergency room
3.7 miles
Charleston Area Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Concord I I this community | 8 | Not published | Active | 3 deficiencies | |
| Kanawha Place | 1.9 mi | 68 | Not published | Active | 9 deficiencies |
| Concord I | 2.5 mi | 8 | Not published | Active | 11 deficiencies |
| Brookdale Charleston Gardens (Alr/Alz) | 3.5 mi | 121 | $5,620/mo | Active | 38 deficiencies |
| Arthur B Hodges Center at Edgewood Summit (Alr/Alz | 5.5 mi | 18 | Not published | Active | 2 deficiencies |
State inspection record3 deficiencies
- Last health survey
- June 17, 2025 Re-Licensure Survey
- Health surveys
- 2
- Complaints substantiated
- 0
- Complaints unsubstantiated
- 0
- Health deficiencies cited
- 3
- Life safety deficiencies cited
- 2
- No deficiencies cited at the last health survey (June 2025)
- Every deficiency from the May 21, 2024 health survey was corrected by August 6, 2024
Deficiencies cited (OHFLAC’s words)
- May 21, 2024, re-licensure survey: Following the rule, the license terms and the residence's own policies 64CSR14 section 4.2, “The Licensee” Class II. Based on record review and interview, the Licensee failed to keep in each resident's record current documentation regarding the resident's health status. Corrected August 6, 2024. State 2567
- May 21, 2024, re-licensure survey: Medications and treatments 64CSR14 section 6.4, “Medications and Treatments” Class I. Based on record review and interview, the Licensee failed to ensure medications and treatments given to residents were administered as required by applicable federal and state law. Corrected August 6, 2024. State 2567
- May 21, 2024, re-licensure survey: The building and its upkeep 64CSR14 section 10, “Physical Facilities” Class I. Based on observation and interview, the Licensee failed to provide maintenance and housekeeping to the interior of the residence to maintain a safe and sanitary environment. Corrected August 6, 2024. State 2567
Earlier surveys
OHFLAC lists 67 earlier surveys back to 2003; 59 have a statement of deficiencies (State 2567) to read on the survey history page.
Read the full record on the state’s site → · complete survey history
What these terms mean
OHFLAC: a statement of deficiency is “a written summary of noncompliance with regulations found during a health provider survey or complaint investigation.”
A correction date is the “date officials have verified the health provider has corrected areas of noncompliance found during a health provider survey or complaint investigation.”
The State 2567 is OHFLAC’s “statement of deficiencies and plan of correction based on state rules.”
The West Virginia assisted living rule (64CSR14) marks some requirements Class I, II or III. Where OHFLAC’s rule text for a deficiency carries a class, it is shown here as written. State law sets the highest civil penalty range for Class I ($50 to $500 per violation) and the lowest for Class III ($10 to $25) (W. Va. Code §16B-5-10). OHFLAC does not publish whether a penalty was imposed.
OHFLAC shows the deficiencies from surveys in the last three years (since October 15, 2023); older surveys are listed on OHFLAC’s survey history page. Each complaint investigation states whether OHFLAC found the complaint substantiated or unsubstantiated; a deficiency can be cited either way, for example “the complaint was unsubstantiated, and an unrelated deficiency was cited.” This community is licensed for 8 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: West Virginia Office of Health Facility Licensure and Certification (OHFLAC), data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Prestera Center for Mental Health Services, Inc., dba Concord I I
- License type
- Assisted Living Residence (SMALL ASSISTED LIVING)
- License number
- 507501
- License status
- Active
- Current license dated
- 2025-10-21
- Licensed capacity
- 8
- Licensee
- Prestera Center for Mental Health Services, Inc., dba Concord I I
- County
- Kanawha County
- Administrator
- Ashley Moffitt
Source: West Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the West Virginia licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in West Virginia, and other programs
Federal and state programs
- HUD-assisted rental housing. HUD programs: Section 811 (people with disabilities). 16 of 18 units have HUD rental assistance. HUD client group: Disabled. Last HUD physical inspection (REAC): score 92 on 2025-08-05. (HUD Multifamily Properties - Assisted, as of Jul 6, 2026)
Location and nearby careNearest hospital 3.7 mi, nursing home 1.5 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Charleston Area Medical Center, Charleston. 3.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Charleston Healthcare Center, Charleston. 1.5 miles away, straight line.
- Nearest home health agency office
- Stonerise Home Health, Charleston. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Kroger Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 25304 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Bma Charleston, Charleston, 2.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita Greater Charleston Dialysis, South Charleston, 8.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fresenius Medical Care Kanawha County, Dunbar, 9.5 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 25304.
Hospicecare, Inc, office in Charleston, 6.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- William Harris, MD, Charleston. 1.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; in FEMA's high-risk flood area (Zone AE)
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- This address is in FEMA's high-risk flood area. Where do residents go in an evacuation, and how do you move them?
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| West Virginia Office of Health Facility Licensure and Certification (OHFLAC) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | See above |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Concord I I provide?
Concord I I is licensed by the state of West Virginia for assisted living in Charleston, West Virginia. Its licensed capacity is 8 residents.
Does Lilisity rate Concord I I?
No. We publish state licensing details for Concord I I but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Concord I I cost?
Concord I I does not publish its prices.
How do I contact Concord I I?
Visit Concord I I at 5511 Noyes Avenue, Charleston, WV 25304.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid