Assisted Living
Brookdale Charleston Gardens (Alr/Alz)
800 Association Drive, Charleston, WV 25311 · Map
Licensed for 121 residents · Emeritus Corporation Tradename Brookdale Charleston Gardens (ALR-ALZ)
Brookdale Charleston Gardens (Alr/Alz) is a state-licensed assisted living community in Charleston, West Virginia. It is licensed for 121 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $5,620 /mo | Oct 12, 2026 |
Care and services
From the community’s website
What Brookdale Charleston Gardens (Alr/Alz) says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pet Friendly
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Our memory care community includes secured entrances and exits and an enclosed courtyard for secure strolling.
(page, checked Oct 15, 2026) - Apartment types named: companion suite.
A companion suite can offer your loved one something special: friendship.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last health survey: Sep 8, 2026. See the record
License
Active, 121 residents
Assisted Living Residence (LARGE ASSISTED LIVING) 507445, current license dated Dec 29, 2025. Licensee Emeritus Corporation Tradename Brookdale Charleston Gardens (ALR-ALZ).
Nearest emergency room
1.0 miles
Charleston Area Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Brookdale Charleston Gardens (Alr/Alz) this community | 121 | $5,620/mo | Active | 38 deficiencies | |
| Concord I | 1.3 mi | 8 | Not published | Active | 11 deficiencies |
| Arthur B Hodges Center at Edgewood Summit (Alr/Alz | 2.0 mi | 18 | Not published | Active | 2 deficiencies |
| The Ridgemont at Edgewood Summit | 2.0 mi | 42 | Not published | Active | 7 deficiencies |
| Kanawha Place | 2.5 mi | 68 | Not published | Active | 9 deficiencies |
State inspection record38 deficiencies
- Last health survey
- September 8, 2026 Complaint Survey
- Health surveys
- 22
- Complaints substantiated
- 3
- Complaints unsubstantiated
- 17
- Health deficiencies cited
- 38
- Life safety deficiencies cited
- 1
- No deficiencies cited at the last 4 health surveys (May 2026 to September 2026)
- Every deficiency from the April 16, 2026 health survey was corrected by July 27, 2026
Substantiated complaints
- July 8, 2026: complaint #41098 substantiated, no deficiencies cited
- August 13, 2025: complaint #39846 substantiated, 3 deficiencies cited
- January 15, 2025: complaint #36196 substantiated, 1 deficiency cited
Deficiencies cited (OHFLAC’s words)
- April 16, 2026, re-licensure survey: Staff qualifications and training “Qualifications, Orientation and Training”. Based on record review and interview the facility failed to ensure all staff members assigned to the Memory Care unit completed a minimum of 15 hours of documented training prior to supervised direct hands-on resident care and an additional 15 hours of training prior to unsupervised direct care. Corrected July 27, 2026. State 2567
- April 16, 2026, re-licensure survey: Staff qualifications and training “Qualifications, Orientation and Training”. Based on record review and interview, the Licensee failed to provide a minimum of eight (8) hours of documented annual training on required topics to all staff working in the Memory Care (MC) unit. Corrected July 27, 2026. State 2567
- April 16, 2026, re-licensure survey: Health assessments and care plans “Assessments and Plans of Care”. Based on record review and interview, the Licensee failed to ensure a preliminary care plan was established for each resident within three (3) days of admission. Corrected June 16, 2026. State 2567
- April 16, 2026, re-licensure survey: Health assessments and care plans “Assessments and Plans of Care”. Based on record review and interview, the Licensee failed to ensure an initial assessment was completed for each resident within seven (7) days of admission. Corrected June 16, 2026. State 2567
- April 16, 2026, re-licensure survey: Health assessments and care plans “Assessments and Plans of Care”. Based on record review and interview, the Licensee failed to ensure each resident had a written individualized care plan developed and signed by each member of the Alzheimer's/dementia special care unit or program staff, the Resident and/or the Resident's legal representative within 21 days of admission. Corrected June 16, 2026. State 2567
Show all 9
- April 16, 2026, re-licensure survey: Health assessments and care plans “Assessments and Plans of Care”. Based on document review and interview, the Licensee failed to ensure the resident's care plans were reviewed and evaluated at least quarterly. Corrected June 16, 2026. State 2567
- April 16, 2026, re-licensure survey: Responding to residents' behavior “Behavior Management”. Based on record review and interview, the Licensee failed to ensure a registered nurse (RN) or other licensed healthcare professional evaluated residents receiving psychotropic or behavioral modifying medication on a monthly basis. Corrected June 16, 2026. State 2567
- April 16, 2026, re-licensure survey: Administration of the residence 64CSR14 section 4, “Administrative Requirements”. Based on record review and interview, the Licensee failed to ensure sufficient staffing levels were maintained on the day shift. Corrected July 27, 2026. State 2567
- and 30 more on the state’s site
Earlier surveys
OHFLAC lists 129 earlier surveys back to 2001; 124 have a statement of deficiencies (State 2567) to read on the survey history page.
Read the full record on the state’s site → · complete survey history
What these terms mean
OHFLAC: a statement of deficiency is “a written summary of noncompliance with regulations found during a health provider survey or complaint investigation.”
A correction date is the “date officials have verified the health provider has corrected areas of noncompliance found during a health provider survey or complaint investigation.”
The State 2567 is OHFLAC’s “statement of deficiencies and plan of correction based on state rules.”
The West Virginia assisted living rule (64CSR14) marks some requirements Class I, II or III. Where OHFLAC’s rule text for a deficiency carries a class, it is shown here as written. State law sets the highest civil penalty range for Class I ($50 to $500 per violation) and the lowest for Class III ($10 to $25) (W. Va. Code §16B-5-10). OHFLAC does not publish whether a penalty was imposed.
OHFLAC shows the deficiencies from surveys in the last three years (since October 15, 2023); older surveys are listed on OHFLAC’s survey history page. Each complaint investigation states whether OHFLAC found the complaint substantiated or unsubstantiated; a deficiency can be cited either way, for example “the complaint was unsubstantiated, and an unrelated deficiency was cited.” This community is licensed for 121 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: West Virginia Office of Health Facility Licensure and Certification (OHFLAC), data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Emeritus Corporation Tradename Brookdale Charleston Gardens (ALR-ALZ)
- License type
- Assisted Living Residence (LARGE ASSISTED LIVING)
- License number
- 507445
- License status
- Active
- Current license dated
- 2025-12-29
- Licensed capacity
- 121
- Licensee
- Emeritus Corporation Tradename Brookdale Charleston Gardens (ALR-ALZ)
- County
- Kanawha County
- Administrator
- Donna Prowse
Source: West Virginia state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the West Virginia licensing record, as of Sep 9, 2026.
Staff pay and workplace safety1 federal wage case, no violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Aug 18, 2024.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 1.0 mi, nursing home 0.0 mi, pharmacy 0.9 mi
- Nearest hospital with an emergency room
- Charleston Area Medical Center, Charleston. 1.0 mile away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Complete Care at Oak Ridge LLC, Charleston. 0.0 miles away, straight line.
- Nearest home health agency office
- Mountaineer Homecare, Charleston. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Fruth Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 25311 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Bma Charleston, Charleston, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita Greater Charleston Dialysis, South Charleston, 5.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fresenius Medical Care Kanawha County, Dunbar, 6.8 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 25311.
Hospicecare, Inc, office in Charleston, 3.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- William Harris, MD, Charleston. 3.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire relatively low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- The current license dates from 2025. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| West Virginia Office of Health Facility Licensure and Certification (OHFLAC) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Brookdale Charleston Gardens (Alr/Alz) provide?
Brookdale Charleston Gardens (Alr/Alz) is licensed by the state of West Virginia for assisted living in Charleston, West Virginia. Its licensed capacity is 121 residents.
Does Lilisity rate Brookdale Charleston Gardens (Alr/Alz)?
No. We publish state licensing details for Brookdale Charleston Gardens (Alr/Alz) but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Brookdale Charleston Gardens (Alr/Alz) cost?
The starting prices it publishes are in the Prices section on this page.
How do I contact Brookdale Charleston Gardens (Alr/Alz)?
Use Brookdale Charleston Gardens (Alr/Alz)'s website, brookdale.com/en/communities/brookdale-charleston-gardens.html, or visit at 800 Association Drive, Charleston, WV 25311.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid