Nursing home
Charleston Healthcare Center
3819 Chesterfield Avenue, Charleston, WV 25304 · Map
For profit - Corporation · Part of Communicare Health (122 facilities) · 150 certified beds
Charleston Healthcare Center is a Medicare-certified nursing home in Charleston, West Virginia. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.05 hours per resident per day, above the West Virginia average of 3.69. Its most recent inspection on Oct 30, 2024 cited 23 deficiencies.
- 1 fine totaling $12,831In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Charleston Healthcare Center compares
This facility vs. the West Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | West Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.05 | 3.69 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.65 | 0.71 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.14 | 2.07 | 2.34 | above avg |
| Nursing staff turnover | 39.1% | 43.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 23.0 | 13.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the April 2, 2026 inspection was corrected by April 21, 2026
Penalties in CMS records: 1 fine totaling $12,831, 1 total penalty.
What inspectors found at Charleston Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 2, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Apr 2, 2026 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Apr 2, 2026 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Apr 2, 2026 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Apr 2, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Apr 2, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Oct 16, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 16, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Oct 16, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Oct 16, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 16, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3819 Chesterfield Avenue
Charleston, WV 25304 - CMS certification #
- 515089
- Ownership
- For profit - Corporation
- Certified beds
- 150
- Avg residents/day
- 146.1
- Provider type
- Medicare and Medicaid
- First certified
- 1989-03-09
- Chain
- Communicare Health (122 facilities)
- Setting
- Urban
Part of Communicare Health
Communicare Health operates 122 nursing facilities across the United States. View all Communicare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Charleston Healthcare Center using Google Maps.
Other public records
- Website says Respite stays
- Staff pay 1 federal wage case with violations found, since 2022
Full public records, with dates and sources
Care and services
From the community’s website
What Charleston Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite care
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 13, 2022 to Sep 13, 2022. Violations found: Family and medical leave. Back wages: $3,182 owed to 1 employee. Employer as DOL recorded it: WVNH EMP., LLC (Stonerise Charleston) (Chesterfield Leasing Co. LLC). Case 1970972.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Charleston Area Medical Center, Charleston. 2.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Complete Care at Oak Ridge LLC, Charleston. 2.3 miles away, straight line.
- Nearest home health agency office
- Stonerise Home Health, Charleston. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 25304 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Bma Charleston, Charleston, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita Greater Charleston Dialysis, South Charleston, 7.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fresenius Medical Care Kanawha County, Dunbar, 8.0 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 25304.
Hospicecare, Inc, office in Charleston, 4.8 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- William Harris, MD, Charleston. 1.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado very low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Charleston Healthcare Center a good nursing home?
CMS gives Charleston Healthcare Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Charleston Healthcare Center staffed?
Charleston Healthcare Center reports 4.05 total nurse hours per resident per day, compared with the West Virginia average of 3.69.
Has Charleston Healthcare Center had inspection problems?
Its most recent CMS inspection cited 23 deficiencies.
How many beds does Charleston Healthcare Center have?
Charleston Healthcare Center is certified for 150 beds.