Nursing home
The Plaza at Lubbock
4910 Emory, Lubbock, TX 79416 · Map
For profit - Corporation · Part of Stonegate Senior Living (24 facilities) · 132 certified beds
The Plaza at Lubbock is a Medicare-certified nursing home in Lubbock, Texas. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.13 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Oct 11, 2024 cited 7 deficiencies.
- 3 fines totaling $38,594In CMS records: 4 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Plaza at Lubbock compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.13 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.24 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.10 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 54.5% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 8, 2026 inspection was corrected by January 9, 2026
Penalties in CMS records: 3 fines totaling $38,594, 4 total penalties, 1 Medicare payment denial.
What inspectors found at The Plaza at Lubbock
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 8, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 8, 2026 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Jan 8, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jan 8, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Jan 8, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Jan 8, 2026 · Full report (PDF) - Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 4, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Dec 4, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 17, 2024 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 17, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 11, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4910 Emory
Lubbock, TX 79416 - CMS certification #
- 676105
- Ownership
- For profit - Corporation
- Certified beds
- 132
- Avg residents/day
- 102.3
- Provider type
- Medicare and Medicaid
- First certified
- 2006-07-05
- Chain
- Stonegate Senior Living (24 facilities)
- Setting
- Urban
Part of Stonegate Senior Living
Stonegate Senior Living operates 24 nursing facilities across the United States. View all Stonegate Senior Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Plaza at Lubbock using Google Maps.
Other public records
- Website says Respite stays, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What The Plaza at Lubbock says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
The Plaza offers several care options including short-term skilled nursing and therapies to home, long-term care, respite, and hospice.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
The Plaza offers several care options including short-term skilled nursing and therapies to home, long-term care, respite, and hospice.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Lubbock Heart Hospital Lp, Lubbock. 0.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Whisperwood Nursing & Rehabilitation Center, Lubbock. 1.0 mile away, straight line.
- Nearest home health agency office
- Umc Home Health And Hospice, An Amedisys Partner, Lubbock. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 79416 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Lubbock Dialysis Center-Redbud, Lubbock, 1.4 miles away, straight line (CMS rating 1 of 5 stars)
Usrc Lubbock, Lubbock, 2.4 miles away, straight line (CMS rating 2 of 5 stars)
Angelo Kidney Connection Home Lubbock, Lubbock, 4.2 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 21 Medicare hospices tell CMS they serve ZIP code 79416.
Umc Home Health And Hospice, An Amedisys Partner, office in Lubbock, 1.3 miles away, straight line
Covenant Health At Home With Compassus, Hospice Of Lubbock, office in Lubbock, 2.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Cuidado Casero Home Health Lubbock, office in Lubbock, 3.6 miles away, straight line - Nearest geriatric medicine practice
- Texas Tech University Health Sciences Center Odessa, Midland. 111.6 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding very low, wildfire very low, tornado relatively high, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Plaza at Lubbock a good nursing home?
CMS gives The Plaza at Lubbock an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Plaza at Lubbock staffed?
The Plaza at Lubbock reports 3.13 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has The Plaza at Lubbock had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does The Plaza at Lubbock have?
The Plaza at Lubbock is certified for 132 beds.