Nursing home
Crown Point Health Suites
6640 Iola Avenue, Lubbock, TX 79424 · Map
For profit - Individual · 108 certified beds
Crown Point Health Suites is a Medicare-certified nursing home in Lubbock, Texas. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 5.47 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Feb 5, 2025 cited 9 deficiencies.
- 1 fine totaling $8,281In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crown Point Health Suites compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.47 | 3.40 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.37 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.59 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 51.7% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the April 10, 2026 inspection was corrected by May 8, 2026
Penalties in CMS records: 1 fine totaling $8,281, 2 total penalties, 1 Medicare payment denial.
What inspectors found at Crown Point Health Suites
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 19, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 9, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Feb 5, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 6640 Iola Avenue
Lubbock, TX 79424 - CMS certification #
- 676279
- Ownership
- For profit - Individual
- Certified beds
- 108
- Avg residents/day
- 87.3
- Provider type
- Medicare and Medicaid
- First certified
- 2011-04-22
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crown Point Health Suites using Google Maps.
Other public records
- Staff pay 4 federal wage cases with violations found, since 2011
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Feb 11, 2024 to Feb 10, 2026. Violations found: Overtime. Back wages: $3,556 owed to 14 employees. Employer as DOL recorded it: Crown Point Health Suites (Legal Name JF Heritage, LLC). Case 5095486.
- Findings for Apr 15, 2025 to Sep 30, 2025. Violations found: Family and medical leave. Back wages: $6,869 owed to 1 employee. Employer as DOL recorded it: Crown Point Health Suites (JF Heritage, LLC). Case 2007002.
- Findings for Apr 17, 2012 to Apr 16, 2014. Violations found: Family and medical leave. Employer as DOL recorded it: Crown Point Home Health (Metro Health Care Inc.). Case 1720587.
- Findings for Aug 27, 2011 to Aug 26, 2013. Violations found: Fair Labor Standards Act (pay and hours). Employer as DOL recorded it: Crown Point Health Suites (JF Heritage Inc.). Case 1704019.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Covenant Medical Center, Lubbock. 4.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Avir at Lubbock, Lubbock. 2.2 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Lubbock. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 79424 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dialysis Center Of Lubbock, Lubbock, 2.5 miles away, straight line (CMS rating 2 of 5 stars)
Angelo Kidney Connection Home Lubbock, Lubbock, 3.5 miles away, straight line (CMS rating 1 of 5 stars)
Lubbock Dialysis Center-Redbud, Lubbock, 4.0 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 22 Medicare hospices tell CMS they serve ZIP code 79424.
Gentiva, office in Lubbock, 1.6 miles away, straight line
Calvert Hospice LLC, office in Lubbock, 2.2 miles away, straight line
Hospice Of The South Plains, office in Lubbock, 2.7 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Texas Tech University Health Sciences Center Odessa, Midland. 106.5 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado very high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Crown Point Health Suites a good nursing home?
CMS gives Crown Point Health Suites an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crown Point Health Suites staffed?
Crown Point Health Suites reports 5.47 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Crown Point Health Suites had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Crown Point Health Suites have?
Crown Point Health Suites is certified for 108 beds.