Non profit - Corporation ·
100 certified beds ·
Medicare
3
Overall CMS Rating
★★★☆☆
Carillon Inc is a Medicare-certified nursing home in Lubbock, Texas. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.88 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Apr 25, 2025 cited 3 deficiencies.
2 fines totaling $58,719 in CMS records.
2 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★★☆ 4/5
How Carillon Inc compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Texas avg
National avg
Total nurse staffing (hrs/resident/day)
4.88
3.40
3.89
above avg
RN staffing (hrs/resident/day)
0.50
0.44
0.68
above avg
Aide staffing (hrs/resident/day)
3.02
2.01
2.34
above avg
Nursing staff turnover
58.7%
51.5%
46.4%
above avg
Deficiencies cited, last inspection
3.0
9.1
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.88
Total Nurse Hrs/Resident/Day
0.50
RN Hrs/Resident/Day
1.36
LPN Hrs/Resident/Day
3.02
Aide Hrs/Resident/Day
4.38
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
58.7%
Registered Nurses
62.5%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Apr 25, 2025
Most Recent Inspection Date
3
Total Deficiencies Found
16
Health Inspection Score
2
Number of Fines
What inspectors found at Carillon Inc
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident Rights Deficiencies · Apr 25, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Apr 25, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Apr 25, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Feb 28, 2025
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Feb 28, 2025
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Oct 25, 2024
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Oct 25, 2024
Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Pharmacy Service Deficiencies · Mar 21, 2024
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Mar 21, 2024
Immediate jeopardy
Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · Jan 27, 2024
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 27, 2024
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 27, 2024
About This Facility
Address
1717 A Norfolk Ave Lubbock, TX 79416
CMS Certification #
675997
Ownership
Non profit - Corporation
Certified Beds
100
Avg Residents/Day
86.5
Provider Type
Medicare
First Certified
2003-12-17
Setting
Urban
Location & Nearby
Explore the area around Carillon Inc using Google Maps.
CMS gives Carillon Inc an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Carillon Inc reports 4.88 total nurse hours per resident per day, compared with the Texas average of 3.40.
Its most recent CMS inspection cited 3 deficiencies.
Carillon Inc is certified for 100 beds.
Admissions at Carillon Inc
For admissions, availability and rehab questions, call (806) 281-6114. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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