Nursing home
Nhc Healthcare, Knoxville
809 East Emerald Ave, Knoxville, TN 37917 · Map
For profit - Limited Liability company · Part of National Healthcare Corporation (65 facilities) · 127 certified beds
Nhc Healthcare, Knoxville is a Medicare-certified nursing home in Knoxville, Tennessee. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Its most recent inspection on Mar 15, 2023 cited 7 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Nhc Healthcare, Knoxville compares
This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Tennessee avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 3.85 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.61 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.15 | 2.34 | — |
| Nursing staff turnover | 60.5% | 48.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 5.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Nhc Healthcare, Knoxville
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 5, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 15, 2023 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 15, 2023 - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Mar 15, 2023 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 15, 2023
Show all 12 deficiencies
- Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Mar 15, 2023 - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 15, 2023 - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Mar 15, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 18, 2019 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2019 - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2018 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Dec 5, 2018
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 809 East Emerald Ave
Knoxville, TN 37917 - CMS certification #
- 445098
- Ownership
- For profit - Limited Liability company
- Certified beds
- 127
- Avg residents/day
- 98.2
- Provider type
- Medicare and Medicaid
- First certified
- 1972-01-01
- Chain
- National Healthcare Corporation (65 facilities)
- Setting
- Urban
Part of National Healthcare Corporation
National Healthcare Corporation operates 65 nursing facilities across the United States. View all National Healthcare Corporation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Nhc Healthcare, Knoxville using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Fort Sanders Regional Medical Center, Knoxville. 2.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Creekview Health and Rehabilitation, Knoxville. 0.7 miles away, straight line.
- Nearest home health agency office
- University Of Tn Medical Center Home Care Services, Knoxville. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- The Phoenix Apothecary. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 37917 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Fort Sanders, Knoxville, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fmc East Knoxville, Knoxville, 1.8 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Knoxville Home Dialysis Therapies, Knoxville, 1.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 37917.
Amedisys Hospice An Adventa Company, office in Knoxville, 1.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
University Of Tn Medical Center Home Care Services -Knoxville Tn, office in Knoxville, 2.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Suncrest Hospice, office in Knoxville, 5.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Summit Medical Group, PLLC, Powell. 5.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, tornado relatively high, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Nhc Healthcare, Knoxville a good nursing home?
CMS gives Nhc Healthcare, Knoxville an overall rating of 2 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has Nhc Healthcare, Knoxville had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Nhc Healthcare, Knoxville have?
Nhc Healthcare, Knoxville is certified for 127 beds.