Nursing home · Top rated by CMS
Senator Ben Atchley State Veterans' Home
One Veterans Way, Knoxville, TN 37931 · Map
Government - State · Part of Tennessee State Veterans' Home (5 facilities) · 140 certified beds
Senator Ben Atchley State Veterans' Home is a Medicare-certified nursing home in Knoxville, Tennessee. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.65 hours per resident per day, above the Tennessee average of 3.85. Its most recent inspection on Feb 14, 2024 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Senator Ben Atchley State Veterans' Home compares
This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Tennessee avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.65 | 3.85 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.72 | 0.61 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.69 | 2.15 | 2.34 | above avg |
| Nursing staff turnover | 38.3% | 48.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 5.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 11, 2026 inspection was corrected by March 31, 2026
What inspectors found at Senator Ben Atchley State Veterans' Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 11, 2026 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Mar 11, 2026 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 23, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Feb 14, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 14, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- One Veterans Way
Knoxville, TN 37931 - CMS certification #
- 445484
- Ownership
- Government - State
- Certified beds
- 140
- Avg residents/day
- 133.9
- Provider type
- Medicare and Medicaid
- First certified
- 2007-01-18
- Chain
- Tennessee State Veterans' Home (5 facilities)
- Setting
- Urban
Part of Tennessee State Veterans' Home
Tennessee State Veterans' Home operates 5 nursing facilities across the United States. View all Tennessee State Veterans' Home facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Senator Ben Atchley State Veterans' Home using Google Maps.
Other public records
- Programs State Veterans Home
- Website says Nurse 24 hours a day, transportation
- Workplace safety 1 OSHA workplace safety inspection since 2023, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Senator Ben Atchley State Veterans' Home says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24-Hour RN coverage
(page, checked Oct 15, 2026) - Provides transportation.
Wheelchair accessible transportation for resident outings and appointments
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private and semi-private rooms available
(page, checked Oct 15, 2026)
Paying with Medicaid and other programs
Federal and state programs
- State Veterans Home. Listed as a State Veterans Home (Senator Ben Atchley Tennessee State Veterans’ Home) in the national directory that VA links to. Beds listed: Nursing Care: 140. State Veterans Homes are state-owned; VA surveys them each year and pays part of the cost of care for eligible veterans. (State Veterans Homes (NASVH directory), as of Nov 20, 2024)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Sep 19, 2023: programmed (planned) inspection, complete (safety). Case closed Sep 29, 2023. No violations cited. OSHA record. OSHA recorded the employer as TN State Veterans' Homes - Knoxville. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Parkwest Medical Center, Knoxville. 3.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Wellpark at Shannondale, Knoxville. 4.6 miles away, straight line.
- Nearest home health agency office
- Maxim Healthcare Services, Inc, Knoxville. 3.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 37931 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Parkwest Home, Knoxville, 3.9 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Cedar Bluff, Knoxville, 3.9 miles away, straight line (CMS rating 2 of 5 stars)
Fmc West Knoxville, Knoxville, 6.3 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 37931.
Caris Healthcare, office in Knoxville, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Shalom Hospice Of Greater Knoxville LLC, office in Knoxville, 4.5 miles away, straight line
Covenant Hospice, office in Knoxville, 5.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Genesis Neuroscience Clinic LLC, Knoxville. 5.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | See above |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Senator Ben Atchley State Veterans' Home a good nursing home?
CMS gives Senator Ben Atchley State Veterans' Home an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Senator Ben Atchley State Veterans' Home staffed?
Senator Ben Atchley State Veterans' Home reports 4.65 total nurse hours per resident per day, compared with the Tennessee average of 3.85.
Has Senator Ben Atchley State Veterans' Home had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Senator Ben Atchley State Veterans' Home have?
Senator Ben Atchley State Veterans' Home is certified for 140 beds.