Assisted Living
Arbor Terrace of Knoxville
9051 Cross Park Drive, Knoxville, TN 37923 · Map
Licensed for 99 residents · Arbor Management Services, LLC
Arbor Terrace of Knoxville is a state-licensed assisted living community in Knoxville, Tennessee. It is licensed for 99 residents. It is operated by Arbor Management Services, LLC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,210 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Arbor Terrace of Knoxville says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Every aspect of our Evergreen memory care neighborhood, from the doors to the outdoor space, was designed to promote a peaceful, productive, and safe environment for our residents.
(page, checked Oct 12, 2026) - Provides transportation.
In addition to our beautiful campus, we offer the finest amenities in senior living, including award-winning dining services, accessible transportation, and housekeeping.
(page, checked Oct 12, 2026) - Pets allowed.
Arbor Terrace Knoxville is a pet-friendly senior living community so you feel truly at home.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 99 residents
Assisted Care Living Facility 00000018, licensed since Jul 1, 1998. Licensee ARHC ATKNOTN01 TRS, LLC.
Nearest emergency room
0.4 miles
Parkwest Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Arbor Terrace of Knoxville this community | 99 | $4,210/mo | Active | 1 disciplinary action in 3 years | |
| Heritage Assisted Living, S. Peters Road | 1.1 mi | 38 | Not published | Active | 0 disciplinary actions in 3 years |
| Rain Forest Landings | 1.6 mi | 72 | Not published | Active | 0 disciplinary actions in 3 years |
| American House West Knoxville | 2.1 mi | 125 | Not published | Active | 1 disciplinary action in 3 years |
| Shannondale Assisted Living Center | 2.8 mi | 49 | Not published | Active | 0 disciplinary actions in 3 years |
State inspection record1 disciplinary action in 3 years
- Date of last survey
- August 16, 2023
- License status
- Licensed
- Disciplinary actions in three years
- 1
- Disciplinary actions listed (all years)
- 1
- License expires
- February 10, 2027
- License active since 1998
Disciplinary actions (newest first)
- April 3, 2024: Board Consent Order assessing one (1) civil monetary penalty of three thousand dollars ($3,000) and two (2) CMPs of one thousand five hundred dollars ($1,500) each, for a total CMP assessment of six thousand dollars ($6,000) due thirty (30) days from ratification Reason: Violations affecting the health, safety & welfare of residents. · order
HFC disciplinary actions → (Arbor Terrace of Knoxville, Assisted Care Living Facility)
What these terms mean
The Health Facilities Commission's facility search shows each licensed facility's status, the date of its last survey, and any disciplinary actions, with the order for each action. Tennessee does not post the survey findings themselves online.
Disciplinary actions are orders of the Board for Licensing Health Care Facilities or the Commission's executive director, such as civil monetary penalties (fines), probation, suspension of admissions, or license revocation. The Commission lists them in its monthly Facility Action and Abuse Report.
Survey findings are not posted online in Tennessee; you can ask the facility for its most recent survey report. This facility is licensed for 99 beds. Source: Tennessee Health Facilities Commission, Division of Licensure and Regulation, data as of October 16, 2026. Always visit in person and ask the facility about anything listed here.
License and ownershipActive license, licensee ARHC ATKNOTN01 TRS, LLC
- License type
- Assisted Care Living Facility
- License number
- 00000018
- License status
- Active
- Licensed since
- 1998-07-01
- Licensed capacity
- 99
- Licensee
- ARHC ATKNOTN01 TRS, LLC
- Operator
- Arbor Management Services, LLC
- County
- Knox County
- Executive Director
- Kelli Johnson
Source: Tennessee state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Tennessee, and other programs
How Medicaid pays for care in Tennessee
- CHOICES (TennCare). Yes, for people who qualify. TennCare CHOICES can pay for care in an Assisted Care Living Facility for members in CHOICES Groups 2 and 3. The member still pays for room and board. Group 3 has an enrollment target of 1,750 people who do not get SSI. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.4 mi, nursing home 2.7 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Parkwest Medical Center, Knoxville. 0.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Wellpark at Shannondale, Knoxville. 2.7 miles away, straight line.
- Nearest home health agency office
- Nhc Homecare Knoxville, Knoxville. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 37923 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Cedar Bluff, Knoxville, 0.7 miles away, straight line (CMS rating 2 of 5 stars)
Fresenius Kidney Care Parkwest Home, Knoxville, 0.7 miles away, straight line (CMS rating 5 of 5 stars)
Davita Campbell Station Dialysis, Farragut, 5.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 37923.
Shalom Hospice Of Greater Knoxville LLC, office in Knoxville, 1.5 miles away, straight line
Covenant Hospice, office in Knoxville, 3.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Suncrest Hospice, office in Knoxville, 4.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Genesis Neuroscience Clinic LLC, Knoxville. 3.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Tennessee Health Facilities Commission, Division of Licensure and Regulation inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 5 questions families ask
What type of care does Arbor Terrace of Knoxville provide?
Arbor Terrace of Knoxville is licensed by the state of Tennessee for assisted living in Knoxville, Tennessee. Its licensed capacity is 99 residents.
Who operates Arbor Terrace of Knoxville?
Arbor Terrace of Knoxville is operated by Arbor Management Services, LLC.
Does Lilisity rate Arbor Terrace of Knoxville?
No. We publish state licensing details for Arbor Terrace of Knoxville but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Arbor Terrace of Knoxville cost?
Assisted Living in Tennessee typically starts at $4,000 to $5,050 a month. Based on 102 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Arbor Terrace of Knoxville?
Use Arbor Terrace of Knoxville's website, arborcompany.com/locations/tennessee/knoxville, or visit at 9051 Cross Park Drive, Knoxville, TN 37923.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid