Assisted Living and Memory Care
Gateway Living
611 N Cloverleaf Loop, Springfield, OR 97477 · Map
Licensed for 123 residents
Gateway Living is a state-licensed assisted living, memory care community in Springfield, Oregon. It is licensed for 123 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Feb 23, 2026. See the record
License
Active, 123 residents
Residential Care Facility (Memory Care endorsement) 5MA042.
State inspection record36 deficiencies, 21 violations
- Last inspection
- February 23, 2026
- Inspections
- 7, 36 deficiencies cited
- Substantiated abuse
- 2
- Substantiated licensing violations
- 19
- Regulatory actions
- 1
- Fines assessed
- $375.00 (1 violation)
- Current owner since
- March 3, 2000
License conditions and other regulatory actions
- January 19, 2024 to August 20, 2024: License Condition, Failed to use an ABST RCFCD23-01614; incident: CALMS - 00050830
The facility failed to ensure an Acuity-Based Staffing Tool (ABST) assessment was completed for all residents.
Rules: 411-054-0037 (Acuity-Based Staffing Tool)
Inspections
- February 23, 2026: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- February 13, 2025: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- February 5, 2025: Complaint Investig., 1 deficiency cited report
- C0010: Licensing Complaint Investigation severity level 0
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- April 16, 2024: Complaint Investig., 2 deficiencies cited report
- C0282: Rn Delegation and Teaching severity level 2, scope L2 Isolated
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- February 20, 2024: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
- November 15, 2023: Validation, 27 deficiencies cited report
- C0000: Comment severity level 0
- C0150: Facility Administration: Operation severity level 3, scope L3 Pattern, corrected April 8, 2024
- C0200: Resident Rights and Protection - General severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern, corrected September 13, 2024
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected April 8, 2024
Show all 29
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0270: Change of Condition and Monitoring severity level 3, scope L3 Pattern, corrected April 8, 2024
- C0280: Resident Health Services severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0295: Infection Prevention & Control severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0300: Systems: Medications and Treatments severity level 3, scope L3 Pattern, corrected April 8, 2024
- C0303: Systems: Treatment Orders severity level 3, scope L3 Pattern, corrected April 8, 2024
- C0304: Systems: Medication and Treatment Review severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected April 8, 2024
- C0374: Annual and Biennial Inservice For All Staff severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected April 8, 2024
- C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected April 8, 2024
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Pattern, corrected September 13, 2024
- C0510: General Building Exterior severity level 2, scope L2 Widespread, corrected April 8, 2024
- C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Pattern, corrected April 8, 2024
- C0530: Housekeeping and Laundry severity level 2, scope L2 Widespread, corrected April 8, 2024
- C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Pattern, corrected September 13, 2024
- Z0142: Administration Compliance severity level 3, scope L3 Pattern, corrected September 13, 2024
- Z0162: Compliance With Rules Health Care severity level 3, scope L3 Pattern, corrected April 8, 2024
- Z0163: Nutrition and Hydration severity level 2, scope L2 Pattern, corrected April 8, 2024
- Z0164: Activities severity level 2, scope L2 Pattern, corrected April 8, 2024
- Z0165: Behavior severity level 2, scope L2 Isolated, corrected April 8, 2024
- Z0173: Secure Outdoor Recreation Area severity level 2, scope L2 Pattern, corrected April 8, 2024
- January 10, 2023: State Licensure, 2 deficiencies cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected March 11, 2023
- Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected March 11, 2023
Substantiated abuse or neglect
- April 3, 2024: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
Alleged Victim (AV) has a history of falls in the community. Between April 7th and April 10, 2024, AV fell four (4) times. The last fall resulted in significant injury, and AV was transported to the hospital, later diagnosed with a cervical fracture. The facility staff discussed the possibility of AV using a walker, but this was never actually attempted. The facility did not communicate with AV’s provider regarding any other ambulation assistive devices nor AV’s frequency of falls and subsequent hospitalizations. The facility failed to properly plan care around AV’s known history of falls, which is a violation of resident rights, is neglect of care and constitutes abuse.
- July 10, 2022: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; RCFCP23-00238 $0.00 fine assessed; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility for his or her care. On or about July 10, 2022, the facility ran out of AV’s PRN anxiety medication. There are at least four (4) documented instances between July 10, 2022 and July 29, 2022, that AV suffered from anxiety and the facility did not have AV’s anxiety medication available, which caused AV unreasonable discomfort. The facility failed to administer medication as ordered, which is a violation of resident rights is considered neglect of care and constitutes abuse. Amendment: Additional documented evidence was obtained via a discovery request and subpoena for ODHS’s review and consideration. On July 3, 2024, after reviewing the additional evidence, ODHS has concluded that the abuse determination is modified from Substantiated to Not Substantiated.
Substantiated licensing violations
- August 9, 2026: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/02/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.
- August 3, 2026: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/02/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.
- June 24, 2026: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/02/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.
- June 23, 2026: Failed to notify family of suspected abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Based on interview, and record review conducted during an investigation on 06/23/26, the facility’s failure to immediately notify the local Department office or the local AAA of any incident of abuse or suspected abuse, and promptly investigate all reports of abuse and suspected abuse, was substantiated.
- June 13, 2026: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 06/23/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident, and to use the results of an ABST to develop and routinely update the facility's posted staffing plan was substantiated, which is a violation of Oregon Administrative Rules.
Show all 19
- June 13, 2026: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0036 (Service Plan – General)State’s findings
Based on observation, interview, and record review conducted during an investigation on 06/23/26, the facility’s failure to ensure the implementation of services was substantiated, which is a violation of Oregon Administrative Rules.
- February 24, 2026: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) relies on the facility for his/her care needs. On or about February 25, 2026, it was discovered that AV’s cell phone went missing from the facility on February 24, 2026. It is believed that an unknown Alleged Perpetrator 3 (AP3), may have stolen the phone. AP3 failed to protect AV from financial exploitation, which is neglect of care and constitutes abuse. The facility failed to protect AV from financial exploitation, which is a violation of Oregon Administrative Rules.
- February 5, 2026: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/03/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.
- December 14, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- November 27, 2025: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/04/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated
- July 11, 2025: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) relies on the facility for his/her care needs. On or about July 11, 2025, AV was being escorted by Alleged Perpetrator 2 (AP2) in AV’s wheelchair. While passing through a doorway, AV’s wheelchair bumped over the threshold and AV was sent forward out of the chair, hitting the ground. Although it is though that this incident was accidental, AV’s injuries could have been prevented if AP2 had properly responded to AP2’s own assessment of AV’s position in the chair before tipping the chair forward. AP2 failed to provide a safe environment for AV, which is neglect of care and constitutes abuse. The facility failed to provide a safe environment for AV, which is a violation of Oregon Administrative Rules.
- April 27, 2025: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/04/26, the facility’s failure to complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.
- April 26, 2025: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
Based on interview and record review, conducted during an investigation on 09/04/26, the facility’s failure to have qualified awake direct care staff, sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident and complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required and use the results of an Acuity-Based Staffing Tool (ABST) to develop and routinely update the facility's posted staffing plan was substantiated.
- August 6, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication orders as prescribed. The facility’s failure is a violation of Oregon Administrative Rules.
- May 22, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
On or about May 22, 2024, Alleged Perpetrator #2 (AP2) was assisting the Alleged Victim (AV) with a transfer using the PAL lift. AP2 was trained on how to use the lift with residents. While AP2 was using the lift, AP2 failed to position the lift correctly, failed to lock the lift legs in the correct position and failed to set the wheelchair brakes prior to transferring AV. During the transfer, the lift fell onto AV, causing facial injuries, including a fractured nasal bone. AV was sent to the emergency room and returned with pain medication. AP2's failure to properly transfer AV is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to provide a safe environment is a violation of Oregon Administrative Rules.
- March 15, 2024: Failed to comply with nursing delegation requirement Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0045 (Resident Health Services)State’s findings
The facility failed to provide delegation and teaching documented by an RN. The facility’s failure is a violation of Oregon Administrative Rules.
- December 7, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to properly administer the Alleged Victim’s (AV) medications. According to documentation, AV experienced no negative outcome. The failure is a violation of Oregon Administrative Rules.
- November 27, 2023: Failed to administer ordered medication Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication and treatment orders as prescribed. The facility’s failure is a violation of Oregon Administrative Rules.
- November 14, 2021: Failed to administer medication as ordered Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)State’s findings
Alleged Victim (AV) relies on the facility to manage his/her medications. On or about November 14, 2021, Alleged Perpetrator 2 (AP2) did not follow proper procedure and gave AV the wrong medication, which resulted in AV being sent to the hospital. AP2's actions are considered neglect and constitutes abuse. The facility failed to provide a safe medication administration system which violates Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 123 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility (Memory Care endorsement)
- License number
- 5MA042
- License status
- Active
- Licensed capacity
- 123
- County
- Lane County
- Administrator
- Jessica Knox
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Gateway Living under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety1 OSHA inspection, no violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 21, 2019: programmed (planned) inspection, complete (safety). Case closed Sep 9, 2019. No violations cited. OSHA record. OSHA recorded the employer as 317725231 - Gateway Assisted Living INC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Gateway Living provide?
Gateway Living is licensed by the state of Oregon for assisted living, memory care in Springfield, Oregon. Its licensed capacity is 123 residents.
Does Lilisity rate Gateway Living?
No. We publish state licensing details for Gateway Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Gateway Living cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Gateway Living does not publish its prices.
How do I contact Gateway Living?
Visit Gateway Living at 611 N Cloverleaf Loop, Springfield, OR 97477.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid