Nursing home
Waterview Heights Rehabilitation and Nursing Center
135 Meridan St., Rochester, NY 14612 · Map
For profit - Partnership · Part of Hurlbut Care (13 facilities) · 229 certified beds
Waterview Heights Rehabilitation and Nursing Center is a Medicare-certified nursing home in Rochester, New York. Nurse staffing is 3.38 hours per resident per day, below the New York average of 3.65. Its most recent inspection on May 9, 2025 cited 28 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- Special Focus FacilityCMS has identified this facility for enhanced oversight.
- 4 fines totaling $842,850In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Waterview Heights Rehabilitation and Nursing Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.38 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.57 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.86 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 68.3% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 28.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $842,850, 4 total penalties.
What inspectors found at Waterview Heights Rehabilitation and Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 22, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 22, 2025 · Full report (PDF) - Actual harm
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies · Dec 22, 2025 · Full report (PDF) - Actual harm
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Administration Deficiencies · Dec 22, 2025 · Full report (PDF) - Actual harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Dec 22, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 22, 2025 · Full report (PDF) - Actual harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 22, 2025 · Full report (PDF) - Actual harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Dec 22, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Dec 22, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 22, 2025 · Full report (PDF) - Potential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Dec 22, 2025 · Full report (PDF) - Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Dec 22, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 135 Meridan St.
Rochester, NY 14612 - CMS certification #
- 335082
- Ownership
- For profit - Partnership
- Certified beds
- 229
- Avg residents/day
- 190.2
- Provider type
- Medicare and Medicaid
- First certified
- 1972-06-01
- Chain
- Hurlbut Care (13 facilities)
- Setting
- Urban
Part of Hurlbut Care
Hurlbut Care operates 13 nursing facilities across the United States. View all Hurlbut Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Waterview Heights Rehabilitation and Nursing Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Unity Hospital, Rochester. 4.5 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Latta Road Nursing Home West, Rochester. 0.3 miles away, straight line.
- Nearest home health agency office
- Rochester Regional Health System Home Care- Closed, Rochester. 7.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Faris Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14612 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Unity Hospital Of Rochester - Park Ridge Campus, Rochester, 4.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fms - Greece Dialysis Center, Greece, 4.9 miles away, straight line (CMS rating 2 of 5 stars)
Rochester General Hospital Dialysis Center, Rochester, 5.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 14612.
Rochester Regional Health Hospice Care, office in Rochester, 8.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Ur Medicine Hospice, office in Webster, 9.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Rochester. 2.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding relatively low, coastal flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
How is Waterview Heights Rehabilitation and Nursing Center staffed?
Waterview Heights Rehabilitation and Nursing Center reports 3.38 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Waterview Heights Rehabilitation and Nursing Center had inspection problems?
Its most recent CMS inspection cited 28 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does Waterview Heights Rehabilitation and Nursing Center have?
Waterview Heights Rehabilitation and Nursing Center is certified for 229 beds.