“As far as I can see, management is handling everything very well. I like the food and just about everything on the menu, and I'd rate the servers A+. I think it's wonderful that they do all that they do for activities; there's plenty to do, and I enjoy playing a few games. I have a good housekeeper, maintenance just did a repair for me in a timely fashion, and the flowers out front are beautiful. I feel safe here, and I would recommend it.”
Senior Living Alliance member
Independent LivingCare offered
$4,050 to $7,100/moTypical independent living start in New York, from 25 communities that publish prices
20+ interviewsPhone-verified by Senior Living Alliance
What residents and families say
Verified by phone interview
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
19 more testimonials
“Management is very concerned about you, and they're accessible when you need them. They have a performance club every month that is very good. Housekeeping is excellent, superb. Maintenance gets a solid ten from me, and the transportation staff are very concerned about you too. Everything is fine, no complaints.”
“It's a wonderful place to be. I feel very safe, and I feel like we're family. Whenever I've had a problem, the office resolves it nicely. The food is very good with lots of choices, and they're very accommodating. There's a large variety of activities, and I love that we have church here. Housekeeping is excellent, and maintenance is right there when you call. My apartment is lovely and convenient. Being with seniors is the best place to be when you're a senior.”
“Everybody I've talked to here is very nice. The meals are very good, the waitstaff is exceptional, and the holiday meals are truly exceptional; even the things I don't like are prepared well. The activities are varied and fun, and they accept suggestions extremely well. Maintenance works hard and jumps right on any water or heat problem. I get a ride when I need it and they pick me up quickly. The accommodations are great, and I have recommended it to a couple of people.”
“I love it here. It's very nice. The dining is good, and they have good activities, with a lot of musical things and plenty of opportunity to be involved in different things.”
“Management is very helpful and very friendly. The menu has very good variety, and everything I've participated in has been good. They rotate programs at different times, so if you can't make it one day, you usually can the next. The maintenance man is the best of the best, the building is all clean, and I feel absolutely safe.”
“The management team is responsive and attentive, making me feel valued. The dining options are fantastic—delicious meals with great variety. The housekeeping staff is exceptional; my apartment is always clean and well-maintained. I feel safe and comfortable here, and the overall atmosphere is welcoming. I would highly recommend this place to anyone looking for a supportive community!”
“I couldn't be happier with my experience. The management team is incredibly responsive and accessible, making me feel right at home. The dining options are top-notch, with a great variety and quality of food. Housekeeping and maintenance have been excellent as well, ensuring everything is tidy and well-kept. Overall, I feel safe and comfortable here, and I would highly recommend this place to anyone looking for a welcoming community.”
“The management is incredibly responsive and always addresses any questions promptly. The dining options are fantastic, with a great variety of delicious meals prepared by an excellent chef. The housekeeping staff does an amazing job keeping everything clean and tidy. Overall, we feel safe and comfortable here, and I would absolutely recommend this place to anyone looking for a welcoming community.”
“I live at this community and my experience has been fantastic. The management team is incredibly attentive and always responsive, the food is quite tasty, and the servers are friendly and helpful. I've enjoyed a variety of activities that keep me engaged, and the staff coordinating them really know what they're doing. Housekeeping and maintenance services have also been prompt and efficient. Overall, I feel safe, comfortable, and very satisfied with my new home!”
“The management team is fantastic—super smooth move-in process and very respectful. My mom loves the food, having three meals a day included, and the staff at meals are attentive and friendly. She's thrilled about the variety of activities available that keep her engaged. Overall, it feels like a safe and welcoming place that I am highly recommending to folks!”
“I had a wonderful experience while arranging my mother's move to this community. The staff is incredibly friendly and accommodating, making the transition smooth from the start. My mom loves the activities available; she's already participated in bingo and even has access to transportation for errands. The dining options are tasty, and she has enjoyed all her meals. Overall, I feel she's in a safe and caring environment!”
“The staff are incredibly friendly and always available to help with any questions or concerns. The food is surprisingly delicious, and there's a good variety, though a bit more Italian cuisine would be nice. Activities are well-organized, and there's always something happening. Overall, we feel very comfortable and happy here.”
“I picked this place because it fit my needs best and things have been working out to my satisfaction. The management is very good, the food is very tasty and warm, and the servers are excellent. They do a terrific job with activities and there are a number different venues to go around here. In general, I've been here a few months already and I am happy with the transfer.”
“I live in this community and I have no complaints whatsoever. Everything has been fine and all the staff has been nice. I can't believe most of them know my name already! And I also can't believe how good the food is here.”
“I am very likely to recommend it! I tell all of my friends and all of my friends enjoy it and think that I have a wonderful place! The meals are great, there are a lot of activities, and the building is well maintained. I am in a villa and it has a nice yard that I can work in and take care of the garden so I like that part of it.”
“It is a very pleasant environment for my mom and I think it is a very fair value for what they are getting. The management have been great. They were honest and everything they said was exactly as they said it would be.”
“The staff here love old people and it shows. That's so important to have people work there that are crazy about old people. She's so happy there! I don't think she's been this happy in 20 years!”
“The management is the best, I get everything I need here. I can't think of anything else I could want here. The meals are terriffic, my houskeeper is very accommodating, and anytime I call the maintenance, they are quick and thorough and take care of any problem that I have.”
“The staff here are extremely cooperative and responsive, there are a lot of activities that I enjoy and the building is kept up very well. I had reviewed a few different places and I liked this one the best. I like the atmosphere and I liked how the residents presented themselves. This is a happy place.”
Photos, prices and details provided by the community. This community is a Senior Living Alliance member.
About the community
Castle Pointe at Baywinde is an independent living community in Webster, New York. New York publishes no licensing record for it. 20+ residents and family members have shared phone-verified testimonials through Senior Living Alliance.
Life at Castle Pointe at Baywinde
Dining
Residents eat chef-prepared meals in a restaurant-style dining room, with action stations, themed meals and personalized menus. A bistro and bar offers a full bar, and private dining is available.
Activities
A monthly independent living calendar includes fitness classes, hobby clubs, events and continued learning. The community's programming list names art and painting classes, billiards, bingo, book and knitting clubs, card games, happy hours, indoor swimming, live music, on-site church services, pet therapy and technology classes. Scheduled transportation and off-site excursions are offered.
Amenities
- Bistro and bar
- Fitness center
- Exercise studio
- Walking paths
- Arts and crafts studio
- Chapel
- Salon and barbershop
- Piano lounge
- Screening room
- Library
- Greenhouse
- Patio
- Awards
- 2024 Best of Senior Living award, A Place for Mom
Floor plans
3 layouts from Castle Pointe at Baywinde’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Independent Living | $4,280 /mo | Oct 12, 2026 |
Area costs
Independent Living in New York typically starts at $4,050 to $7,100 a month. Based on 25 communities that publish prices. These are area figures, not this community's price.
How this page is paid for. Lilisity is operated by Senior Living Alliance. Castle Pointe at Baywinde is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
Nearest emergency room
3.8 miles
Rochester General Hospital, rated 2 of 5 stars by CMS.
Kitchen inspections8 inspections by New York State Department of Health since 2024; latest 0 critical, 3 not critical (September 2026)
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
New York State Department of Health: Castle Pointe at Baywinde & Catering
- Sep 10, 2026 (inspection): 0 critical, 3 not critical.
3 violations
- Wiping cloths dirty, not stored properly in sanitizing solutions (Not critical)
- Effective measures not used to control entrance (rodent-, insect-proof contruction). Harborage areas available for rodents, insects and other vermin (Not critical)
- Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish) (Not critical)
- Apr 2, 2026 (re-inspection): 0 critical, 1 not critical.
1 violation
- Effective measures not used to control entrance (rodent-, insect-proof contruction). Harborage areas available for rodents, insects and other vermin (Not critical)
- Mar 20, 2026 (inspection): 3 critical, 4 not critical.
6 violations
- Potentially hazardous foods are not stored under refrigeration except during necessary preparation or approved precooling procedures (room temperature storage). (Critical)
- Potentially hazardous foods are not kept at or above 140�F during hot holding. (Critical)
- Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish) (Not critical)
- Non food contact surfaces of equipment not clean (Not critical)
- Wiping cloths dirty, not stored properly in sanitizing solutions (Not critical)
- Effective measures not used to control entrance (rodent-, insect-proof contruction). Harborage areas available for rodents, insects and other vermin (Not critical)
- Oct 2, 2025 (inspection): 0 critical, 3 not critical.
3 violations
- In use food dispensing utensils improperly stored (Not critical)
- Improper thawing procedures used (Not critical)
- Tobacco is used; eating, drinking in food preparation, dishwashing food storage areas (Not critical)
- Mar 18, 2025 (inspection): 0 critical, 5 not critical.
5 violations
- Floors, walls, ceilings, not smooth, properly constructed, in disrepair, dirty surfaces (Not critical)
- Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish) (Not critical)
- Effective measures not used to control entrance (rodent-, insect-proof contruction). Harborage areas available for rodents, insects and other vermin (Not critical)
- Wiping cloths dirty, not stored properly in sanitizing solutions (Not critical)
- Plumbing and sinks not properly sized, installed, maintained; equipment and floors not properly drained (Not critical)
Show all 8
- Oct 11, 2024 (inspection): 0 critical, 3 not critical.
3 violations
- Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked) (Not critical)
- Single service items reused, improperly stored, dispensed, not used when required (Not critical)
- Improper thawing procedures used (Not critical)
- Apr 17, 2024 (re-inspection): 0 critical, 2 not critical.
2 violations
- Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish) (Not critical)
- Miscellaneous, Economic Violation, Choking Poster, Training. (Not critical)
- Apr 4, 2024 (inspection): 2 critical, 3 not critical.
5 violations
- Cooked or prepared foods are subject to cross-contamination from raw foods. (Critical)
- Potentially hazardous foods are not cooled by an approved method where the food temperature can be reduced from 120oF to 70oF or less within two hours and 70oF to 45oF within four hours. (Critical)
- Miscellaneous, Economic Violation, Choking Poster, Training. (Not critical)
- Tobacco is used; eating, drinking in food preparation, dishwashing food storage areas (Not critical)
- Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish) (Not critical)
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical Violation: The state's critical violation, one more likely to cause foodborne illness. Not Critical Violation: A sanitation or maintenance violation. Does not cover New York City, and several large counties (for example Nassau, Suffolk, Westchester, Erie and Monroe) run their own programs and are not in this dataset.
License and ownership
Licensing information for Castle Pointe at Baywinde is not available. New York does not publish a licensing record for this community (the independent living side of the Baywinde campus, which New York does not license).
Many independent living communities are not licensed by the state, and a campus is often licensed once under a single name. The absence of a record is not a finding about this community.
Paying with Medicaid and other programsHow Medicaid pays for care in New York, and other programs
How Medicaid pays for care in New York
- Assisted Living Program (ALP). Medicaid can pay for services through the Assisted Living Program (ALP), which is only for people who qualify for nursing home care. Medicaid recipients must have ALP services approved ahead of time by the local social services district. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.8 mi, nursing home 2.3 mi, pharmacy 2.8 mi
- Nearest hospital with an emergency room
- Rochester General Hospital, Rochester. 3.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- St. Ann's Community, Webster. 2.3 miles away, straight line.
- Nearest home health agency office
- Ur Medicine Home Care, Certified Services, Inc, Webster. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14580 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Rochester General Hospital - Bay Creek Dialysis Center, Webster, 0.4 miles away, straight line (CMS rating 2 of 5 stars)
Fms-Irondequoit Bay Dialysis, Webster, 3.7 miles away, straight line (CMS rating 1 of 5 stars)
Davita Seaway Dialysis, Rochester, 4.1 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 14580.
Ur Medicine Hospice, office in Webster, 0.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Rochester Regional Health Hospice Care, office in Rochester, 5.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Webster. 0.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- What does the monthly fee include, and what costs extra?
- If care needs change, what help can be added here, and who provides it?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New York State Department of Health, Division of Adult Care Facilities and Assisted Living Surveillance inspection records | Oct 15, 2026 | Nothing on record |
| New York Medicaid provider list | Jun 30, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does Castle Pointe at Baywinde provide?
Castle Pointe at Baywinde offers independent living in Webster, New York. New York publishes no licensing record for it, which is usual for independent living and for one community on a campus the state licenses under a single name.
Does Castle Pointe at Baywinde have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about Castle Pointe at Baywinde through phone interviews verified by Senior Living Alliance.
How much does Castle Pointe at Baywinde cost?
Independent Living in New York typically starts at $4,050 to $7,100 a month. Based on 25 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Castle Pointe at Baywinde?
Use Castle Pointe at Baywinde's website, seniorlifestyle.com/property/new-york/castle-pointe-at-baywinde, or visit at 200 Kidd Castle Way, Webster, NY 14580.
Senior Living Alliance member. Castle Pointe at Baywinde is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid