Nursing home
St. John's Health Care
150 Highland Avenue, Rochester, NY 14620 · Map
For profit - Corporation · 455 certified beds
St. John's Health Care is a Medicare-certified nursing home in Rochester, New York. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.95 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Jun 9, 2025 cited 14 deficiencies.
- 2 fines totaling $141,034In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How St. John's Health Care compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.95 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.50 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.39 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 49.6% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 14.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 9, 2025 inspection was corrected by September 22, 2025
Penalties in CMS records: 2 fines totaling $141,034, 2 total penalties.
What inspectors found at St. John's Health Care
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jun 9, 2025 · Full report (PDF) - Actual harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 9, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 9, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jun 9, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 150 Highland Avenue
Rochester, NY 14620 - CMS certification #
- 335008
- Ownership
- For profit - Corporation
- Certified beds
- 455
- Avg residents/day
- 333.7
- Provider type
- Medicare and Medicaid
- First certified
- 1972-06-19
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around St. John's Health Care using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, pets allowed
- Staff pay 1 federal wage case with violations found, since 2015
- Workplace safety 1 OSHA workplace safety inspection since 2024, 8 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What St. John's Health Care says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
John’s offers a range of services including senior housing, skilled nursing care, Alzheimer’s/Dementia care, transitional/respite care, rehabilitation, adult day care, and hospice care.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Rehabilitation services to get you back on your feet after surgery. 24/7 skilled nursing care.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
John’s offers a range of services including senior housing, skilled nursing care, Alzheimer’s/Dementia care, transitional/respite care, rehabilitation, adult day care, and hospice care.
(page, checked Oct 12, 2026) - Pets allowed.
Are pets welcome at St.
(page, checked Oct 15, 2026) - Apartment types named: cottage or villa.
Each apartment and cottage has several phone and cable outlets.
(page, checked Oct 15, 2026) - Entrance fee: charged.
Is there an entrance fee at St.
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 28, 2015 to Nov 27, 2017. Violations found: Overtime. Back wages: $39,295 owed to 27 employees. Employer as DOL recorded it: St. Johns Nursing Home (St. Johns Health Care Corp.). Case 1830741.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Nov 19, 2024: complaint inspection, partial (health). Case closed Jan 22, 2026. 8 violations cited (8 serious). Penalties: $47,285 proposed, $28,500 now. OSHA record. OSHA recorded the employer as St. John's Healthcare Corporation.
Details
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(ii)(a)). Penalty $9,457 proposed, $5,700 now. To be fixed by Apr 16, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(2)(i)). Penalty $0 proposed, $0 now. To be fixed by Apr 16, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(ii)(b)). Penalty $9,457 proposed, $5,700 now. To be fixed by Apr 16, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(iii)). Penalty $0 proposed, $0 now. To be fixed by Apr 16, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(iv)(b)). Penalty $9,457 proposed, $5,700 now. To be fixed by Jul 7, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(v)). Penalty $0 proposed, $0 now. To be fixed by Jul 7, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(f)(1)(i)). Penalty $9,457 proposed, $5,700 now. To be fixed by Mar 31, 2025.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(g)(2)(vii)). Penalty $9,457 proposed, $5,700 now. To be fixed by Oct 7, 2025.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Highland Hospital, Rochester. 0.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Church Home of the Protestant Episcopal Church, Rochester. 0.7 miles away, straight line.
- Nearest home health agency office
- Rochester Regional Health Home Care, Rochester. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14620 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- University Of Rochester Strong Memorial Pediatric Esrd, Rochester, 0.8 miles away, straight line
Fmc Strong Health Dialysis-Clinton Crossings, Rochester, 1.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Unity Hospital Of Rochester - St. Mary'S, Rochester, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 14620.
Rochester Regional Health Hospice Care, office in Rochester, 1.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Ur Medicine Hospice, office in Webster, 7.5 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Rochester. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is St. John's Health Care a good nursing home?
CMS gives St. John's Health Care an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is St. John's Health Care staffed?
St. John's Health Care reports 3.95 total nurse hours per resident per day, compared with the New York average of 3.65.
Has St. John's Health Care had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does St. John's Health Care have?
St. John's Health Care is certified for 455 beds.