Nursing home
Monroe Community Hospital
435 East Henrietta Road, Rochester, NY 14620 · Map
Government - County · 566 certified beds
Monroe Community Hospital is a Medicare-certified nursing home in Rochester, New York. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.16 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Dec 20, 2024 cited 6 deficiencies.
- 2 fines totaling $216,450In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Monroe Community Hospital compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.16 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.47 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.52 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 42.6% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the October 24, 2025 inspection was corrected by December 5, 2025
Penalties in CMS records: 2 fines totaling $216,450, 2 total penalties.
What inspectors found at Monroe Community Hospital
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Oct 24, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 24, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Dec 20, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 20, 2024 · Full report (PDF)
Show all 11 deficiencies
- Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Dec 20, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 18, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 1, 2023 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · May 1, 2023 - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 15, 2021 - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 15, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 435 East Henrietta Road
Rochester, NY 14620 - CMS certification #
- 335197
- Ownership
- Government - County
- Certified beds
- 566
- Avg residents/day
- 392.5
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Monroe Community Hospital using Google Maps.
Other public records
- Website says Nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Monroe Community Hospital says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
MCH is licensed for 566 beds, including sub-acute rehabilitation services, 24-hour skilled nursing care, and specialty units for respiratory needs, pediatric care, dementia care, and palliative and hospice care.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Palliative Care & Hospice
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Long-Term Care, Semi-Private Room:
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Strong Memorial Hospital, Rochester. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Woodside Manor Nursing Home Inc, Rochester. 0.9 miles away, straight line.
- Nearest home health agency office
- Hcr / Hcr Home Care Chha (Rochester), Rochester. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Trillium Health Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14620 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- University Of Rochester Strong Memorial Pediatric Esrd, Rochester, 0.9 miles away, straight line
Fmc Strong Health Dialysis-Clinton Crossings, Rochester, 0.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Fmc - Freedom Center Of Rochester, Rochester, 1.8 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 14620.
Rochester Regional Health Hospice Care, office in Rochester, 2.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Ur Medicine Hospice, office in Webster, 8.5 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- County Of Monroe, Rochester. 0.0 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Monroe Community Hospital a good nursing home?
CMS gives Monroe Community Hospital an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Monroe Community Hospital staffed?
Monroe Community Hospital reports 4.16 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Monroe Community Hospital had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Monroe Community Hospital have?
Monroe Community Hospital is certified for 566 beds.