Nursing home
Crest Manor Living and Rehabilitation Center
6745 Pittsford-Palmyra Road, Fairport, NY 14450 · Map
For profit - Limited Liability company · 80 certified beds
Crest Manor Living and Rehabilitation Center is a Medicare-certified nursing home in Fairport, New York. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.12 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Oct 15, 2024 cited 17 deficiencies.
- 1 fine totaling $41,360In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crest Manor Living and Rehabilitation Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.12 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.41 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.64 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 79.8% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 17.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $41,360, 1 total penalty.
What inspectors found at Crest Manor Living and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Oct 15, 2024 · Full report (PDF) - Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Oct 15, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Oct 15, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Oct 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 6745 Pittsford-Palmyra Road
Fairport, NY 14450 - CMS certification #
- 335467
- Ownership
- For profit - Limited Liability company
- Certified beds
- 80
- Avg residents/day
- 70.2
- Provider type
- Medicare and Medicaid
- First certified
- 1976-01-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crest Manor Living and Rehabilitation Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Crest Manor Living and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Whether you're interested in any of our various short-term care services, or seeking long-term care and hospice you can have unfailing trust in, we've made it our lives' work to show your loved one the compassion, respect and attention they deserve.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Spacious Private & Semi-Private Rooms
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Highland Hospital, Rochester. 9.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Aaron Manor Rehabilitation and Nursing Center, Fairport. 1.3 miles away, straight line.
- Nearest home health agency office
- Hcr / Hcr Home Care Chha (Rochester), Rochester. 9.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Fairport Pharmacy. 2.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14450 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fms-Living Center, Fairport, 0.2 miles away, straight line (CMS rating 2 of 5 stars)
Fms-Eastview, Victor, 5.0 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Freedom Center Of Rochester, Rochester, 7.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 14450.
Ur Medicine Hospice, office in Webster, 9.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Rochester Regional Health Hospice Care, office in Rochester, 9.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Fairport. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Crest Manor Living and Rehabilitation Center a good nursing home?
CMS gives Crest Manor Living and Rehabilitation Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crest Manor Living and Rehabilitation Center staffed?
Crest Manor Living and Rehabilitation Center reports 3.12 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Crest Manor Living and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does Crest Manor Living and Rehabilitation Center have?
Crest Manor Living and Rehabilitation Center is certified for 80 beds.