Nursing home
Pioneer Valley Health & Rehabilitation
573 Granby Rd, South Hadley, MA 01075 · Map
For profit - Individual · 132 certified beds
Pioneer Valley Health & Rehabilitation is a Medicare-certified nursing home in South Hadley, Massachusetts. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.39 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on May 27, 2025 cited 11 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pioneer Valley Health & Rehabilitation compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.39 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.50 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.91 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 63.3% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 11.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Pioneer Valley Health & Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 27, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · May 27, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 4, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 573 Granby Rd
South Hadley, MA 01075 - CMS certification #
- 225757
- Ownership
- For profit - Individual
- Certified beds
- 132
- Avg residents/day
- 115.8
- Provider type
- Medicare and Medicaid
- First certified
- 2001-03-27
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pioneer Valley Health & Rehabilitation using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Holyoke Medical Center, Holyoke. 2.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Renaissance Manor on Cabot, Holyoke. 2.2 miles away, straight line.
- Nearest home health agency office
- Vcare Home Care LLC, Holyoke. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01075 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dialysis Center Of Western Massachusetts, Chicopee, 3.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Ara-Holyoke Dialysis LLC, Holyoke, 4.4 miles away, straight line (CMS rating 2 of 5 stars)
Fmc Pioneer Valley Dialysis Center, West Springfield, 6.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 01075.
Hospice Life Care, office in Holyoke, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Beacon Hospice, An Amyedisys Company, office in Springfield, 5.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Baystate Hospice, office in West Springfield, 6.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Curana Health Of Massachusetts LLC, Springfield. 5.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective August 15, 1979), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Pioneer Valley Health & Rehabilitation a good nursing home?
CMS gives Pioneer Valley Health & Rehabilitation an overall rating of 1 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pioneer Valley Health & Rehabilitation staffed?
Pioneer Valley Health & Rehabilitation reports 3.39 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Pioneer Valley Health & Rehabilitation had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Pioneer Valley Health & Rehabilitation have?
Pioneer Valley Health & Rehabilitation is certified for 132 beds.