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Assisted Living

Christopher Heights of Belchertown

99 Front St., Belchertown, MA 01007 · Map
Licensed for 83 residents

State license active
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Christopher Heights of Belchertown is a state-licensed assisted living community in Belchertown, Massachusetts. It is licensed for 83 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
83 residentsLicensed capacity
State licensedCertified assisted living residence
$5,300 to $7,800/moTypical assisted living start in Massachusetts, from 31 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

2Findings in latest review

Last compliance review: May 14, 2024. See the record

License

Active, 83 residents

Certified Assisted Living Residence.

Nearest emergency room

8.2 miles

Baystate Wing Hospital, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Christopher Heights of Belchertown this community83Not publishedActive2 findings in latest review
Keystone Commons7.3 mi66Not publishedActive8 findings in latest review
Benchmark at Orchard Valley8.8 mi66$6,085/moActiveNo record
Cedarbrook Village8.9 mi92Not publishedActive7 findings in latest review
The Arbors at Amherst9.0 mi103Not publishedActive6 findings in latest review
State inspection record2 findings in latest review
Last compliance review
May 14, 2024
Reports on AGE’s page
1
Latest action (as printed)
Plan of correction required
  • Certified since 2018

Compliance review, May 14, 2024 (AGE’s report)

Review on site
May 14, 2024
Report dated
May 15, 2024
Action taken (as printed)
Plan of correction required
Previous action (as printed)
No
Certification (as printed)
Certified through 6/20/2024
Review before this one
May 10, 2022
Corrections due by (as printed)
June 15, 2024
Findings cited
2

Summary: AGE cited 2 findings in this report. Plan of correction required (AGE’s action).

Summary of actions, as written: “EOEA conducted an on-site compliance review on May 14, 2024. Christopher Heights of Belchertown (Residence) will continue to be certified until the Executive Office of Elder Affairs (Elder Affairs) issues a notice regarding final approval or denial of the application for recertification. Final approval will be granted when the issues discussed below have been clarified or corrected in writing.”

  • Finding A: General Requirements for an ALR - Service and Service Coordination Requirements: Emergency Response
    Details

    AGE’s finding, as written: “Delayed e-call response time not compliant with the ALR policy.”

    Regulation cited, as printed: 651 CMR 12.04(2)(b)(3.)(b.)(c.)

    What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)

    Corrective action: See IV A (sections of the report)

  • Finding B: General Requirements for an ALR - Emergency Preparedness Plan and Reporting Requirements: Reporting Resident Specific Emergencies
    Details

    AGE’s finding, as written: “Resident specific incident reports submitted late to EOEA.”

    Regulation cited, as printed: 651 CMR 12.04(11)(e)

    What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(e): Emergency Preparedness Plan and Reporting Requirements (rule text: “Any report required under 651 CMR 12.04(11)(c) or 12.04(11)(d) shall be filed with the Assisted Living Certification Unit within 24 hours after the occurrence of the incident or accident via EOEA's online filing system. [...]”)

    Corrective action: See IV A (sections of the report)

What AGE reviewed and found (AGE’s words)
  • Service and Service Coordination Requirements - Emergency Response
  • EOEA reviewed response times and tests of the emergency response system from the calendar years 2022 to 2024 to determine compliance with Service Coordination requirements.
  • In the month of December 2022 there were 44 e-call response times over the eight minutes required by the Residence policy.
  • In the month of June 2023 there were 50 e-call response times over the eight minutes required by the Residence policy.
  • In the month of March 2024 there were four e-call response times over the eight minutes required by the Residence policy.
  • Reporting Resident-specific Emergencies – Incident Reports
  • EOEA reviewed the Residence records and submitted incident reports from May 10, 2022 through May 14, 2024 for evidence that all occurrences of an incident or accident that has or may have a Significant Negative Effect on a Resident's health, safety or welfare were reported to EOEA within 24 hours after the occurrence of the incident or accident.
  • The Residence filed 11 incident reports greater than 24 hours after the occurrence of the incident during the period reviewed.

Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.

What these terms mean

651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.

651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."

651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."

A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.

AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 83 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.

License and ownershipActive license
License type
Certified Assisted Living Residence
License status
Active
Licensed capacity
83

Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs

How Medicaid pays for care in Massachusetts

  • Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 8.2 mi, nursing home 8.4 mi, pharmacy 1.0 mi
Nearest hospital with an emergency room
Baystate Wing Hospital, Palmer. 8.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Palmer Healthcare Center, Palmer. 8.4 miles away, straight line.
Nearest home health agency office
Encompass Health Home Health, Ludlow. 7.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 01007 as metropolitan (metropolitan high commuting).
Dialysis within 15 miles
Ara-Ludlow Dialysis, LLC, Ludlow, 8.8 miles away, straight line (CMS rating 1 of 5 stars)
Dialysis Center Of Western Massachusetts, Chicopee, 10.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc East Springfield Dialysis (Bma Of Massachusetts), Springfield, 12.4 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
9 Medicare hospices tell CMS they serve ZIP code 01007.
Beacon Hospice, An Amyedisys Company, office in Springfield, 9.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of The Fisher Home, office in Amherst, 11.1 miles away, straight line (CMS family survey rating 5 of 5 stars)
Compassus - Greater Boston, office in Northampton, 11.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Hilltown Community Health Centers Inc, Amherst. 8.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective September 2, 1981), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour9 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. What does the base rate include, and when did rates last go up?
  2. How many caregivers are on duty during the day and at night?
  3. What happens if care needs increase? When would someone need to move?
  4. What fees are charged at move-in?
  5. How do you tell families about falls, illness or changes?
  6. How long have the executive director and the head of care been here?
  7. Who gives medications, and what training do they have?
  8. For what reasons can a resident be asked to leave?
  9. Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection recordsOct 16, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does Christopher Heights of Belchertown provide?

Christopher Heights of Belchertown is licensed by the state of Massachusetts for assisted living in Belchertown, Massachusetts. Its licensed capacity is 83 residents.

Does Lilisity rate Christopher Heights of Belchertown?

No. We publish state licensing details for Christopher Heights of Belchertown but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Christopher Heights of Belchertown cost?

Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. Christopher Heights of Belchertown does not publish its prices.

How do I contact Christopher Heights of Belchertown?

Use Christopher Heights of Belchertown's website, mass.gov/locations/christopher-heights-of-belchertown, or visit at 99 Front St., Belchertown, MA 01007.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid