Nursing home
Care One at Northampton
548 Elm Street, Northampton, MA 01060 · Map
For profit - Limited Liability company · Part of Careone (37 facilities) · 125 certified beds
Care One at Northampton is a Medicare-certified nursing home in Northampton, Massachusetts. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.72 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Dec 19, 2025 cited 4 deficiencies.
- 2 fines totaling $39,819In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Care One at Northampton compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.72 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.44 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.07 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 48.0% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 4.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 19, 2025 inspection was corrected by February 2, 2026
Penalties in CMS records: 2 fines totaling $39,819, 2 total penalties.
What inspectors found at Care One at Northampton
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Dec 19, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 19, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Dec 19, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 19, 2025 · Full report (PDF) - Actual harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Feb 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Feb 20, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 4, 2025 · Full report (PDF) - Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 3, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 3, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Sep 3, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 548 Elm Street
Northampton, MA 01060 - CMS certification #
- 225257
- Ownership
- For profit - Limited Liability company
- Certified beds
- 125
- Avg residents/day
- 99.4
- Provider type
- Medicare and Medicaid
- First certified
- 1978-02-01
- Chain
- Careone (37 facilities)
- Setting
- Urban
Part of Careone
Careone operates 37 nursing facilities across the United States. View all Careone facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Care One at Northampton using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Cooley Dickinson Hospital Inc,The, Northampton. 0.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Linda Manor Extended Care Facility, Leeds. 2.9 miles away, straight line.
- Nearest home health agency office
- Vna & Hospice Of Cooley Dickinson, Northampton. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01060 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ara-Holyoke Dialysis LLC, Holyoke, 10.8 miles away, straight line (CMS rating 2 of 5 stars)
Dialysis Center Of Western Massachusetts, Chicopee, 11.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Pioneer Valley Dialysis Center, West Springfield, 13.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 01060.
Vna & Hospice Of Cooley Dickinson, office in Northampton, 0.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassus - Greater Boston, office in Northampton, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of The Fisher Home, office in Amherst, 8.6 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Mass General Brigham Medical Group Western Massachusetts Inc, Northampton. 0.3 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Area not mapped by FEMA. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Care One at Northampton a good nursing home?
CMS gives Care One at Northampton an overall rating of 4 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Care One at Northampton staffed?
Care One at Northampton reports 3.72 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Care One at Northampton had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Care One at Northampton have?
Care One at Northampton is certified for 125 beds.