Assisted Living
The Assisted Living Residences at Hancock Park
164 Parkingway, Quincy, MA 02169 · Map
Licensed for 42 residents
The Assisted Living Residences at Hancock Park is a state-licensed assisted living community in Quincy, Massachusetts. It is licensed for 42 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 42 residents
Certified Assisted Living Residence.
Nearest emergency room
3.7 miles
Beth Israel Deaconess Hospital - Milton, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Assisted Living Residences at Hancock Park this community | 42 | Not published | Active | 6 findings in latest review | |
| The Atrium at Faxon Woods | 0.8 mi | 54 | $6,235/mo | Active | 7 findings in latest review |
| Discovery Village Quincy | 0.8 mi | 150 | Not published | Active | 6 findings in latest review |
| Fenno House | 2.0 mi | 39 | Not published | Active | 4 findings in latest review |
| Sunrise of Braintree | 2.6 mi | 79 | $6,700/mo | Active | No record |
State inspection record6 findings in latest review
- Last compliance review
- August 19, 2025
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction required
- Certified since 1996
Compliance review, August 19, 2025 (AGE’s report)
- Review on site
- August 19, 2025
- Report dated
- August 29, 2025
- Action taken (as printed)
- Plan of Correction required
- Previous action (as printed)
- No
- Certification (as printed)
- Deemed Certified through 11/5/2026
- Review before this one
- September 25, 2024
- Corrections due by (as printed)
- September 29, 2025
- Findings cited
- 6 2 marked repeat
Summary: AGE cited 6 findings in this report, 2 of them marked as repeat findings from an earlier review. Plan of Correction required (AGE’s action).
The report says the residence is not in substantial compliance with 651 CMR 12.00.
Summary of actions, as written: “AGE conducted an on-site compliance review, pursuant to 651 CMR 12.09, of The Assisted Living Residences at Hancock Park (Residence) on August 19, 2025. AGE conducted the site visit after receiving information sufficient to establish cause to believe that the Residence may not be in compliance with applicable law and regulations. The Assisted Living Residences at Hancock Park August 29, 2025 Although the specific concerns identified were not directly confirmed, the review did reveal related issues, which are addressed in the findings below. These were assessed in the broader context of overall regulatory compliance. As a result of the on-site compliance review, AGE has determined that the Residence is not in substantial compliance with the applicable provisions of 651 CMR 12.00 et seq..”
- Finding A.: General Requirements for an ALR: Emergency Response marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Delayed e-call response time not compliant with ALR policy.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)(3)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B.: General Requirements for an ALR: Quality Assurance and Performance Improvement marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvements requirements. Unsafe SAMM and LMA”
Regulation cited, as printed: 651 CMR 12.04(10)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(c): Quality Assurance and Performance Improvement › Medication Quality Plan (rule text: “The Residence shall develop and implement systems that support and promote safe SAMM, and if applicable, LMA programs. The Medication quality plan shall include but need not be limited to the following components: 1. [...]”)
Corrective action: See IV A&B (sections of the report)
- Finding C.: Record Requirements: Correspondence log
Details
AGE’s finding, as written: “Inconsistent documentation of information necessary for the continuity of care.”
Regulation cited, as printed: 651 CMR 12.05(4)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.05(4): Record Requirements (rule text: “The Residence must maintain a staff correspondence log for each 24 hour period that communicates information necessary to maintain the continuity of care for all Residents. The correspondence log must be maintained for no less than 90 days.”)
Corrective action: See IV A (sections of the report)
- Finding D.: General Requirements for an ALR Service Plan Development and Requirements
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans”
Regulation cited, as printed: 651 CMR 12.04(1)(a)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(1)(a): Physical Requirements (rule text: “An Assisted Living Residence shall provide only single or double Units with lockable doors on the entry door of each Unit. [...]”)
Corrective action: See IV A (sections of the report)
- Finding E.: Training Requirements -Training Needs Assessment -General Orientation
Details
AGE’s finding, as written: “Missing Training Needs assessments. Missing or incomplete components of staff orientation.”
Regulation cited, as printed: 651 CMR 12.07(5) 651 CMR 12.07(1-2)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.07(5): Training Requirements (rule text: “Each residence shall conduct an annual training needs assessment to prepare the curriculum for its required training and establish a process by which it will evaluate the efficacy of its training program.”); 651 CMR 12.07: Training Requirements
Corrective action: See IV A (sections of the report)
- Finding F.: Staffing Requirements: Staffing Levels
Details
AGE’s finding, as written: “Missing documentation of Staffing Level Reviews.”
Regulation cited, as printed: 651 CMR 12.06(4)(a)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.06(4)(a): Staffing Levels (rule text: “Each Residence must develop and implement a process for determining its staffing levels. [...]”)
Corrective action: See IV A&B (sections of the report)
Specific corrective actions AGE required
- Documentation that applicable staff received training on SAMM medication administration regulation requirements.
- Documentation of most current staffing level analysis for calendar year 2025.
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements - Emergency Response
- AGE reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency.
- During the months of December 2024, and July 2025, there were 180 e-call response times over the ten-minute limit in accordance with the Resident's policy.
- Quality Assurance and Performance Improvement
- AGE reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality from last quarter of calendar year 2024, through the date of the Compliance Review.
Service Planning
- Documentation of the annual service planning review was missing for calendar year 2024.
- Documentation that the Residence identified the audit identifies records by a code or number was missing for calendar year 2025.
Safety Policy
- Documentation of the annual resident safety planning and procedures review was missing for calendar year 2024.
Medication Quality Plan
- AGE reviewed the Residence's quarterly medication documentation audits from the last quarter of calendar year 2024 through the date of the Compliance Review to ensure compliance with SAMM and LMA Residence policies.
- Documentation that the Residence identified the audit identifies records by a code or number, a target date for follow-up action, was missing for the first and second quarters calendar year 2025.
Medication administration observation
- AGE observed two Resident Assistant (R/A) staff providing medication assistance to four Residents to ensure the Residence has developed and implemented systems that support and promote safe SAMM.
SAMM
- AGE observed one Resident Assistant pre-sign the SAMM MAR form prior to assisting residents with SAMM medications.
- AGE observed two residents' rooms with medications outside of the SAMM medication box in resident room unsecured.
- Record Requirements - Correspondence log
- AGE reviewed the documentation maintained in the correspondence logs required every twenty-four hours to communicate information necessary to maintain the continuity of care for Residents.
- The Residence did not use the Correspondence Log to communicate all significant or pertinent information necessary to maintain the continuity of care for all Residents.
- General Requirements for an Assisted Living Residence (ALR)
- AGE reviewed four Resident Records reviewing documentation from last quarter of calendar year 2024 through the date of the Compliance Review to determine compliance with the requirements for Screenings, Assessments and Service Plan Development and Requirements.
Service Plan Development and Requirements
- All records were missing documentation of specified staff with access to locked units.
- Training Requirements Training Needs Assessment
- AGE reviewed the Residence records to determine compliance with annual training needs assessment requirements.
- Documentation of annual training needs assessments was missing for the 2024 calendar year reviewed.
General Orientation
- AGE reviewed the personnel records of four staff members to determine compliance with orientation requirements.
- Documentation of General Orientation for four staff records was incomplete
- Staffing Requirements- Staffing Levels
- AGE reviewed the Residence records to determine compliance with Staffing Level requirements.
- Documentation to confirm the Residence conducted quarterly staffing level assessments was missing for the last quarter of 2024 up through the date of compliance review.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 42 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence
- License status
- Active
- Licensed capacity
- 42
- County
- Norfolk County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.7 mi, nursing home 0.0 mi, pharmacy 0.1 mi
- Nearest hospital with an emergency room
- Beth Israel Deaconess Hospital - Milton, Milton. 3.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Hancock Park Rehabiliation and Nursing Center, Quincy. 0.0 miles away, straight line.
- Nearest home health agency office
- Lumen Christi Health Care Inc, Quincy. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02169 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc South Suburban Dialysis Facility, Quincy, 0.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Usrc Quincy, Quincy, 3.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Usrc Weymouth Dialysis, Weymouth, 3.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 24 Medicare hospices tell CMS they serve ZIP code 02169.
Pathways Healthcare, office in Westwood, 8.3 miles away, straight line
Croi Health, office in Norwell, 8.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
Longwood Hospice, office in Brookline, 9.2 miles away, straight line - Nearest geriatric medicine practice
- Atrius Health Inc, Quincy. 0.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, coastal flooding relatively moderate, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Assisted Living Residences at Hancock Park provide?
The Assisted Living Residences at Hancock Park is licensed by the state of Massachusetts for assisted living in Quincy, Massachusetts. Its licensed capacity is 42 residents.
Does Lilisity rate The Assisted Living Residences at Hancock Park?
No. We publish state licensing details for The Assisted Living Residences at Hancock Park but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Assisted Living Residences at Hancock Park cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. The Assisted Living Residences at Hancock Park does not publish its prices.
How do I contact The Assisted Living Residences at Hancock Park?
Use The Assisted Living Residences at Hancock Park's website, mass.gov/locations/the-assisted-living-residences-at-hancock-park, or visit at 164 Parkingway, Quincy, MA 02169.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid