Assisted Living and Memory Care
Bridges by EPOCH at Westwood
140 University Ave., Westwood, MA 02090 · Map
Licensed for 64 residents
Bridges by EPOCH at Westwood is a state-licensed assisted living, memory care community in Westwood, Massachusetts. It is licensed for 64 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 64 residents
Certified Assisted Living Residence with Special Care Residence.
Nearest emergency room
2.8 miles
Norwood Hospital.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Bridges by EPOCH at Westwood this community | 64 | Not published | Active | 4 findings in latest review | |
| Benchmark Senior Living at Clapboardtree | 2.4 mi | 90 | Not published | Active | 5 findings in latest review |
| Brightview Canton | 2.4 mi | 65 | Not published | Active | 6 findings in latest review |
| Traditions of Dedham | 2.7 mi | 95 | Not published | Active | 9 findings in latest review |
| Sunrise of Norwood | 3.2 mi | 72 | $7,000/mo | Active | No record |
State inspection record4 findings in latest review
- Last compliance review
- April 11, 2024
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction required
- Certified since 2015
Certification modification report, April 11, 2024 (AGE’s report)
- Review on site
- April 11, 2024
- Report dated
- May 24, 2024
- Action taken (as printed)
- Plan of Correction required
- Previous action (as printed)
- None
- Certification (as printed)
- 8/4/2023 through 8/4/2025
- Review before this one
- August 1, 2023
- Corrections due by (as printed)
- June 24, 2024
- Findings cited
- 4 1 marked repeat
Summary: AGE cited 4 findings in this report, 1 of them marked as repeat findings from an earlier review. Plan of Correction required (AGE’s action).
The report says the residence is not in substantial compliance with 651 CMR 12.00.
Summary of actions, as written: “EOEA conducted an on-site compliance review, pursuant to 651 CMR 12.09, at Bridges by Epoch at Westwood (Residence) on April 11, 2024. EOEA conducted the site visit after receiving information sufficient to establish cause to believe that the Residence may not be in compliance with applicable law and regulations. As a result of the on-site compliance review, EOEA has determined that the Residence is not in substantial compliance with the applicable provisions of 651 CMR 12.00 et seq. Therefore, EOEA is exercising its discretionary authority granted under 651 CMR 12.09(4)(d) to modify the ALR Certification of the Residence. See Section V-Determination.”
- Finding A: General Requirements for an ALR: Emergency Response
Details
AGE’s finding, as written: “Missing documentation of hourly safety checks.”
Regulation cited, as printed: 651 CMR 12.04(2)(b)(3)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B: General Requirements for an ALR: Quality Assurance and Performance Improvement
Details
AGE’s finding, as written: “Missing Quality Assurance and Performance Improvement requirements.”
Regulation cited, as printed: 651 CMR 12.04(10)(b), (c), (d), (e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(b): Quality Assurance and Performance Improvement › Resident Safety Assurances (rule text: “The Residence shall review policies and procedures designed to ensure a safe environment for all residents. Such policies and procedures shall include an Evidence Informed Falls Prevention Program.”)
Corrective action: See IV A (sections of the report)
- Finding C: General Requirements for an ALR: Reporting Resident Specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Late submissions of Resident-specific incidents reports”
Regulation cited, as printed: 651 CMR 12.04(1 l)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04: General Requirements for an Assisted Living Residence
Corrective action: See IV A (sections of the report)
- Finding D: Resident Record: Progress Notes
Details
AGE’s finding, as written: “Inconsistent documentation of significant events.”
Regulation cited, as printed: 651 CMR 12.05(l)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.05(1)(c): Resident Record (rule text: “Progress notes, which shall document significant occurrences, either observed by or reported to Residence staff, including significant or continued changes in the Resident's behavior or memory; [...]”)
Corrective action: See IV A (sections of the report)
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 64 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence with Special Care Residence
- License status
- Active
- Licensed capacity
- 64
- County
- Norfolk County
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.8 mi, nursing home 1.8 mi, pharmacy 2.1 mi
- Nearest hospital with an emergency room
- Norwood Hospital, Norwood. 2.8 miles away, straight line.
- Nearest Medicare nursing home
- Ellis Nursing Home (the), Norwood. 1.8 miles away, straight line.
- Nearest home health agency office
- Pathways Healthcare, Westwood. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02090 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Westwood Dialysis Center (Bma Westwood), Westwood, 1.8 miles away, straight line (CMS rating 5 of 5 stars)
Dci Brigham/Faulkner, Jamaica Plain, 6.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Pure Life Renal Of Stoughton, LLC, Stoughton, 7.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 21 Medicare hospices tell CMS they serve ZIP code 02090.
Pathways Healthcare, office in Westwood, 0.3 miles away, straight line
Caring Hospice Services Of Massachusetts LLC, office in Norwood, 3.1 miles away, straight line
Accentcare Hospice & Palliative Care Of Massachuse, office in Norwood, 3.9 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Hebrew Rehabilitation Center, Canton. 3.1 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Bridges by EPOCH at Westwood provide?
Bridges by EPOCH at Westwood is licensed by the state of Massachusetts for assisted living, memory care in Westwood, Massachusetts. Its licensed capacity is 64 residents.
Does Lilisity rate Bridges by EPOCH at Westwood?
No. We publish state licensing details for Bridges by EPOCH at Westwood but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Bridges by EPOCH at Westwood cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. Bridges by EPOCH at Westwood does not publish its prices.
How do I contact Bridges by EPOCH at Westwood?
Use Bridges by EPOCH at Westwood's website, mass.gov/locations/bridges-by-epoch-at-westwood, or visit at 140 University Ave., Westwood, MA 02090.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid