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Regal Heights Healthcare & Rehab Center

6525 Lancaster Pike, Hockessin, DE 19707

Call Regal Heights Healthcare & Rehab Center directly(302) 998-0181

For profit - Corporation · 172 certified beds · Medicare and Medicaid · Part of Nationwide Healthcare Services (7 facilities)

2
Overall
CMS Rating
★★☆☆☆

Regal Heights Healthcare & Rehab Center is a Medicare-certified nursing home in Hockessin, Delaware. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.94 hours per resident per day, below the Delaware average of 4.51. Its most recent inspection on May 23, 2025 cited 20 deficiencies. Note: it carries a CMS abuse icon.

CMS Abuse Icon: this facility has an active abuse icon on its CMS record.
4 fines totaling $140,261 in CMS records. 4 total penalties
Not SLA Enrolled This facility hasn't enrolled in resident survey verification. Learn about enrollment →

CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★☆☆☆ 2/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★☆☆ 3/5
Long-Stay QM
★★★☆☆ 3/5
Short-Stay QM
★★★☆☆ 3/5

How Regal Heights Healthcare & Rehab Center compares

This facility vs. the Delaware and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityDelaware avgNational avg
Total nurse staffing (hrs/resident/day)3.944.513.89below avg
RN staffing (hrs/resident/day)0.371.030.68below avg
Aide staffing (hrs/resident/day)2.182.472.34below avg
Nursing staff turnover42.0%41.8%46.4%above avg
Deficiencies cited, last inspection20.013.59.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.94
Total Nurse Hrs/Resident/Day
0.37
RN Hrs/Resident/Day
1.39
LPN Hrs/Resident/Day
2.18
Aide Hrs/Resident/Day
3.64
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
42.0%
Registered Nurses
43.8%
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

May 23, 2025
Most Recent Inspection Date
20
Total Deficiencies Found
96
Health Inspection Score
4
Number of Fines

What inspectors found at Regal Heights Healthcare & Rehab Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2025
  • Potential for harm
    Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · May 23, 2025
  • Potential for harm
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · May 23, 2025
  • Potential for harm
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · May 23, 2025
  • Potential for harm
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.Administration Deficiencies · May 23, 2025
  • Potential for harm
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Infection Control Deficiencies · May 23, 2025
  • Potential for harm
    Develop and implement policies and procedures for flu and pneumonia vaccinations.Infection Control Deficiencies · May 23, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · May 23, 2025
  • Potential for harm
    Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · May 23, 2025
  • Potential for harm
    Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · May 23, 2025
  • Potential for harm
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Quality of Life and Care Deficiencies · May 23, 2025
  • Potential for harm
    Assist a resident in gaining access to vision and hearing services.Quality of Life and Care Deficiencies · May 23, 2025

About This Facility

Address

6525 Lancaster Pike
Hockessin, DE 19707

CMS Certification #

085006

Ownership

For profit - Corporation

Certified Beds

172

Avg Residents/Day

161.3

Provider Type

Medicare and Medicaid

First Certified

1967-01-01

Chain

Nationwide Healthcare Services (7 facilities)

Setting

Urban

Part of Nationwide Healthcare Services

7
Facilities Nationwide

Nationwide Healthcare Services operates 7 nursing facilities across the United States.

View All Nationwide Healthcare Services Facilities →

Location & Nearby

Explore the area around Regal Heights Healthcare & Rehab Center using Google Maps.

Frequently asked questions

CMS gives Regal Heights Healthcare & Rehab Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Regal Heights Healthcare & Rehab Center reports 3.94 total nurse hours per resident per day, compared with the Delaware average of 4.51.

Its most recent CMS inspection cited 20 deficiencies.

Regal Heights Healthcare & Rehab Center is certified for 172 beds.

Admissions at Regal Heights Healthcare & Rehab Center

For admissions, availability and rehab questions, call (302) 998-0181. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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