Nursing home
Regal Heights Healthcare & Rehab Center
6525 Lancaster Pike, Hockessin, DE 19707 · Map
For profit - Corporation · Part of Nationwide Healthcare Services (7 facilities) · 172 certified beds
Regal Heights Healthcare & Rehab Center is a Medicare-certified nursing home in Hockessin, Delaware. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.94 hours per resident per day, below the Delaware average of 4.51. Its most recent inspection on May 23, 2025 cited 20 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 4 fines totaling $140,261In CMS records: 4 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Regal Heights Healthcare & Rehab Center compares
This facility vs. the Delaware and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Delaware avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.94 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.37 | 1.03 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.18 | 2.47 | 2.34 | below avg |
| Nursing staff turnover | 42.0% | 41.8% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 13.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $140,261, 4 total penalties.
What inspectors found at Regal Heights Healthcare & Rehab Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies · May 23, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · May 23, 2025 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · May 23, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 6525 Lancaster Pike
Hockessin, DE 19707 - CMS certification #
- 085006
- Ownership
- For profit - Corporation
- Certified beds
- 172
- Avg residents/day
- 161.3
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- Nationwide Healthcare Services (7 facilities)
- Setting
- Urban
Part of Nationwide Healthcare Services
Nationwide Healthcare Services operates 7 nursing facilities across the United States. View all Nationwide Healthcare Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Regal Heights Healthcare & Rehab Center using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2018
- Workplace safety 1 OSHA workplace safety inspection since 2022, no violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Feb 18, 2018 to Feb 15, 2020. Violations found: Fair Labor Standards Act (pay and hours). Employer as DOL recorded it: Regal Heights Healthcare & Rehab Center (REGAL HEIGHTS HEALTHCARE & REHAB CENTER LLC). Case 1894887.
DOL also concluded 1 case here with no violations found, most recently for a period ending Jan 5, 2015.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 24, 2022: monitoring inspection, partial (health). Case closed May 27, 2022. No violations cited. OSHA record. OSHA recorded the employer as Regal Heights Healthcare & Rehabilitation Center, LLC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- St Francis Hospital, Wilmington. 4.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Willowbrooke Court at Cokesbury Village, Hockessin. 0.8 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc, Wilmington. 2.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19707 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc Lantana, Hockessin, 2.1 miles away, straight line (CMS rating 4 of 5 stars)
Innovative Renal Care Hockessin, Hockessin, 2.7 miles away, straight line (CMS rating 2 of 5 stars)
Wilmington Va Medical Center, Wilmington, 3.2 miles away, straight line - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 19707.
Acts Signature Hospice Delaware, office in Hockessin, 0.7 miles away, straight line
Bayada Hospice, office in Wilmington, 2.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassionate Care Hospice, office in Newport, 4.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Christiana Care Health Services Inc, Newark. 5.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Delaware Division of Public Health, Office of Food Protection kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Regal Heights Healthcare & Rehab Center a good nursing home?
CMS gives Regal Heights Healthcare & Rehab Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Regal Heights Healthcare & Rehab Center staffed?
Regal Heights Healthcare & Rehab Center reports 3.94 total nurse hours per resident per day, compared with the Delaware average of 4.51.
Has Regal Heights Healthcare & Rehab Center had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Regal Heights Healthcare & Rehab Center have?
Regal Heights Healthcare & Rehab Center is certified for 172 beds.