For profit - Limited Liability company ·
104 certified beds ·
Medicare and Medicaid
· Part of Complete Care (85 facilities)
Top Rated Facility
5
Overall CMS Rating
★★★★★
Complete Care At Brackenville Llc is a Medicare-certified nursing home in Hockessin, Delaware. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.68 hours per resident per day, below the Delaware average of 4.51. Its most recent inspection on Feb 14, 2025 cited 8 deficiencies.
1 fine totaling $16,801 in CMS records.
1 total penalty
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★★ 5/5
How Complete Care At Brackenville Llc compares
This facility vs. the Delaware and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Delaware avg
National avg
Total nurse staffing (hrs/resident/day)
3.68
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.79
1.03
0.68
below avg
Aide staffing (hrs/resident/day)
1.98
2.47
2.34
below avg
Nursing staff turnover
47.5%
41.8%
46.4%
above avg
Deficiencies cited, last inspection
8.0
13.5
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.68
Total Nurse Hrs/Resident/Day
0.79
RN Hrs/Resident/Day
0.91
LPN Hrs/Resident/Day
1.98
Aide Hrs/Resident/Day
3.34
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
47.5%
Registered Nurses
37.5%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Feb 14, 2025
Most Recent Inspection Date
8
Total Deficiencies Found
36
Health Inspection Score
1
Number of Fines
What inspectors found at Complete Care At Brackenville Llc
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 5, 2026
Potential for harm
Ensure that residents are free from significant medication errors.Pharmacy Service Deficiencies · Sep 15, 2025
Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.Resident Assessment and Care Planning Deficiencies · Sep 15, 2025
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Sep 15, 2025
Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.Resident Rights Deficiencies · Feb 14, 2025
Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Nursing and Physician Services Deficiencies · Feb 14, 2025
Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Quality of Life and Care Deficiencies · Feb 14, 2025
Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies · Feb 14, 2025
Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.Resident Rights Deficiencies · Feb 14, 2025
Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Feb 2, 2024
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Feb 2, 2024
Potential for harm
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Nutrition and Dietary Deficiencies · Feb 2, 2024
About This Facility
Address
100 St. Claire Drive Hockessin, DE 19707
CMS Certification #
085042
Ownership
For profit - Limited Liability company
Certified Beds
104
Avg Residents/Day
98.0
Provider Type
Medicare and Medicaid
First Certified
1993-03-01
Chain
Complete Care (85 facilities)
Setting
Urban
Part of Complete Care
85
Facilities Nationwide
Complete Care operates 85 nursing facilities across the United States.
CMS gives Complete Care At Brackenville Llc an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Complete Care At Brackenville Llc reports 3.68 total nurse hours per resident per day, compared with the Delaware average of 4.51.
Its most recent CMS inspection cited 8 deficiencies.
Complete Care At Brackenville Llc is certified for 104 beds.
Admissions at Complete Care At Brackenville Llc
For admissions, availability and rehab questions, call (302) 234-5420. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
Looking for assisted living or memory care instead?
