Assisted Living
Encore at Wilmington Assisted Living
2723 Shipley Road, Wilmington, DE 19810 · Map
Licensed for 17 residents
Encore at Wilmington Assisted Living is a state-licensed assisted living community in Wilmington, Delaware. It is licensed for 17 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Care and services
From the community’s website
What Encore at Wilmington Assisted Living says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24/7 licensed nursing care for individuals with complex medical needs, chronic conditions, or those recovering from illness or injury.
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled local transportation
(page, checked Oct 12, 2026) - 3 meals a day.
Restaurant-style breakfast, lunch, and dinner served daily, plus snacks
(page, checked Oct 12, 2026) - Pets allowed.
Pet Friendly
(page, checked Oct 12, 2026) - Couples welcome.
Many of our one- and two-bedroom floor plans comfortably accommodate couples.
(page, checked Oct 12, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
Choose from a variety of thoughtfully designed, studios, one-bedroom, and two-bedroom residences—each offering comfort, style, and the freedom to live life your way.
(page, checked Oct 12, 2026) - Entrance fee: none.
Rental Community with No Buy-In
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 17 residents
Assisted Living Facility 1377.
Nearest emergency room
4.9 miles
St Francis Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Encore at Wilmington Assisted Living this community | 17 | Not published | Active | 3 surveys, 6 deficiencies | |
| Sunrise Assisted Living of Wilmington | 0.9 mi | 90 | $5,400/mo | Active | 3 surveys, 19 deficiencies |
| Harbor Chase of Wilmington | 1.4 mi | 120 | $7,195/mo | Active | 7 surveys, 69 deficiencies |
| Encore at Windsor Hills Assisted Living – Wilmington | 1.5 mi | 44 | Not published | Active | 3 surveys, 18 deficiencies |
| Forwood Estates Senior Living | 2.0 mi | 40 | $6,200/mo | Active | 3 surveys, 10 deficiencies |
State inspection record3 surveys, 6 deficiencies
- Last survey report
- October 9, 2025
- Survey reports posted
- 3
- Deficiencies cited
- 6
- Reports that include a complaint survey
- 2
Survey reports (newest first)
- October 9, 2025, Annual Visit & Complaint Survey: no deficiencies cited. Report (PDF)
- October 9, 2024, Annual Visit & Complaint Survey: 5 deficiencies cited. Report (PDF)
- Contracts rule 3225.10.10, Scope and severity code: D (as printed on the report), completion date October 28, 2024
DHCQ: “For one out of five sampled residents, the facility obtained a signed contract prior to the assessment and service agreements being executed.” - Resident Assessment rule 3225.11.4, Scope and severity code: D (as printed on the report)
DHCQ: “For one out of five sampled residents, the facility failed to provide evidence the UAI was completed in conjunction with the resident.” - Rule not readable on the scan Scope and severity code: F (as printed on the report)
DHCQ: “The facility failed to comply with the Delaware Food Code.” - Service Agreements rule 3225.13.1, Scope and severity code: E (as printed on the report), completion date October 28, 2024
DHCQ: “For four out of five sampled residents, the facility failed to provide evidence that the resident or family participated in the development of the agreement or that the resident was provided a copy.” - Service Agreements rule 3225.13.3, Scope and severity code: B (as printed on the report), completion date October 28, 2024
DHCQ: “For four out of five sampled residents, the facility failed to include the Physician’s address and phone number on the SA/SLRE assessments.”
- Contracts rule 3225.10.10, Scope and severity code: D (as printed on the report), completion date October 28, 2024
- November 2, 2022, Annual Visit: 1 deficiency cited. Report (PDF)
- Medication Management rule 3225.8.2
See this facility’s reports on the state’s list → (Encore at Wilmington Assisted Living)
What these terms mean
Delaware’s Division of Health Care Quality inspects each assisted living facility at an annual visit and investigates complaints; a follow-up survey checks that cited problems were fixed. Each deficiency names the rule in Delaware’s assisted living regulations (16 Del. Admin. Code 3225) that was not met, and DHCQ’s statement of how it was not met.
Reports from 2024 on print a scope and severity code beside each deficiency. Delaware does not publish what these codes mean for assisted living, so we show the letter as printed.
The completion date is the date the facility gave in its plan of correction for being back in compliance with the rule.
The reports are scanned PDFs; rule numbers, codes and quoted statements were read from the scans and may contain reading errors, so check the report itself. Older reports may carry the facility’s earlier name; DHCQ files them under the same license number. Rule names are the section headings of the current regulations. This community is licensed for 17 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Delaware Department of Health and Social Services, Division of Health Care Quality, data as of October 16, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 1377
- License status
- Active
- Licensed capacity
- 17
- County
- New Castle County
Source: Delaware state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Delaware, and other programs
How Medicaid pays for care in Delaware
- Diamond State Health Plan Plus (DSHP Plus). Yes. Delaware's Medicaid long-term care program, Diamond State Health Plan Plus, lists assisted living care as a benefit for residents who are elderly or physically disabled and qualify. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.9 mi, nursing home 0.0 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- St Francis Hospital, Wilmington. 4.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Encore at Wilmington, Wilmington. 0.0 miles away, straight line.
- Nearest home health agency office
- Christianacare Homehealth, Wilmington. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19810 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc Talleyville, Wilmington, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Fkc Chadds Ford, Chadds Ford, 2.4 miles away, straight line (CMS rating 2 of 5 stars)
Nemours Children'S Health, Wilmington, 2.5 miles away, straight line - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 19810.
Bayada Hospice, office in Wilmington, 5.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassionate Care Hospice, office in Newport, 7.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Delaware Hospice - North Division, office in Newark, 10.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Christiana Care Health Services Inc, Wilmington. 1.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Delaware Department of Health and Social Services, Division of Health Care Quality inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Delaware Division of Public Health, Office of Food Protection kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Encore at Wilmington Assisted Living provide?
Encore at Wilmington Assisted Living is licensed by the state of Delaware for assisted living in Wilmington, Delaware. Its licensed capacity is 17 residents.
Does Lilisity rate Encore at Wilmington Assisted Living?
No. We publish state licensing details for Encore at Wilmington Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Encore at Wilmington Assisted Living cost?
Encore at Wilmington Assisted Living does not publish its prices.
How do I contact Encore at Wilmington Assisted Living?
Use Encore at Wilmington Assisted Living's website, encoreatw.com, or visit at 2723 Shipley Road, Wilmington, DE 19810.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid