For profit - Corporation ·
46 certified beds ·
Medicare and Medicaid
Top Rated Facility
5
Overall CMS Rating
★★★★★
Encore At Windsor Hills is a Medicare-certified nursing home in Wilmington, Delaware. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.45 hours per resident per day, below the Delaware average of 4.51. Its most recent inspection on Feb 26, 2024 cited 7 deficiencies.
2 fines totaling $19,837 in CMS records.
2 total penalties
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CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★★★★ 5/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★★ 5/5
How Encore At Windsor Hills compares
This facility vs. the Delaware and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Delaware avg
National avg
Total nurse staffing (hrs/resident/day)
4.45
4.51
3.89
below avg
RN staffing (hrs/resident/day)
1.25
1.03
0.68
above avg
Aide staffing (hrs/resident/day)
2.59
2.47
2.34
above avg
Nursing staff turnover
12.5%
41.8%
46.4%
below avg
Deficiencies cited, last inspection
7.0
13.5
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.45
Total Nurse Hrs/Resident/Day
1.25
RN Hrs/Resident/Day
0.61
LPN Hrs/Resident/Day
2.59
Aide Hrs/Resident/Day
3.96
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
12.5%
Registered Nurses
16.7%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Feb 26, 2024
Most Recent Inspection Date
7
Total Deficiencies Found
56
Health Inspection Score
2
Number of Fines
What inspectors found at Encore At Windsor Hills
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Mar 21, 2025
Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · Mar 21, 2025
Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Feb 26, 2024
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Feb 26, 2024
Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning Deficiencies · Feb 26, 2024
Potential for harm
Ensure that the resident and his/her doctor meet face-to-face at all required visits.Nursing and Physician Services Deficiencies · Feb 26, 2024
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Feb 26, 2024
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Feb 26, 2024
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Feb 26, 2024
Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Resident Rights Deficiencies · Feb 26, 2024
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · May 27, 2022
Potential for harm
Dispose of garbage and refuse properly.Nutrition and Dietary Deficiencies · May 27, 2022
About This Facility
Address
1212 Foulk Road Wilmington, DE 19803
CMS Certification #
085060
Ownership
For profit - Corporation
Certified Beds
46
Avg Residents/Day
43.5
Provider Type
Medicare and Medicaid
First Certified
2022-08-01
Setting
Urban
Location & Nearby
Explore the area around Encore At Windsor Hills using Google Maps.
CMS gives Encore At Windsor Hills an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Encore At Windsor Hills reports 4.45 total nurse hours per resident per day, compared with the Delaware average of 4.51.
Its most recent CMS inspection cited 7 deficiencies.
Encore At Windsor Hills is certified for 46 beds.
Admissions at Encore At Windsor Hills
For admissions, availability and rehab questions, call (302) 478-4296. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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