Non profit - Corporation ·
48 certified beds ·
Medicare and Medicaid
· Part of Humangood (17 facilities)
Top Rated Facility
5
Overall CMS Rating
★★★★★
Plymouth Village is a Medicare-certified nursing home in Redlands, California. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.56 hours per resident per day, above the California average of 4.51. Its most recent inspection on Jun 19, 2025 cited 6 deficiencies.
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CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★★ 5/5
How Plymouth Village compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
4.56
4.51
3.89
above avg
RN staffing (hrs/resident/day)
0.31
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
2.80
2.64
2.34
above avg
Nursing staff turnover
42.9%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
6.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.56
Total Nurse Hrs/Resident/Day
0.31
RN Hrs/Resident/Day
1.45
LPN Hrs/Resident/Day
2.80
Aide Hrs/Resident/Day
4.07
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
42.9%
Registered Nurses—
Administrator Changes—
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Jun 19, 2025
Most Recent Inspection Date
6
Total Deficiencies Found
48
Health Inspection Score
0
Number of Fines
What inspectors found at Plymouth Village
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jun 19, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jun 19, 2025
Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Jun 19, 2025
Potential for harm
Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Jun 19, 2025
Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Jun 19, 2025
Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Jun 19, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Apr 26, 2024
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Apr 26, 2024
Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Nursing and Physician Services Deficiencies · Apr 26, 2024
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Apr 26, 2024
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Apr 26, 2024
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Apr 26, 2024
About This Facility
Address
819 Salem Drive Redlands, CA 92373
CMS Certification #
055914
Ownership
Non profit - Corporation
Certified Beds
48
Avg Residents/Day
43.9
Provider Type
Medicare and Medicaid
First Certified
1968-03-29
Chain
Humangood (17 facilities)
Setting
Urban
Part of Humangood
17
Facilities Nationwide
Humangood operates 17 nursing facilities across the United States.
CMS gives Plymouth Village an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Plymouth Village reports 4.56 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 6 deficiencies.
Plymouth Village is certified for 48 beds.
Admissions at Plymouth Village
For admissions, availability and rehab questions, call (909) 793-1233. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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