“Management is available, present, and very professional. My husband has never complained about the food. They provide activities every day and invite residents to join. His room is clean and his bed and clothes are laundered, and if there's a problem like a burned-out light, they fix it immediately. The nurses discuss any changes with me and are on the phone right away if something comes up. I would give them a ten.”





What residents and families say
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
“It's a wonderful place, very clean and pretty, in a great neighborhood. Management is upfront, easy to work with, and very friendly. My wife likes the food, the facility always looks good, and the people there are very nice, friendly, and helpful. Friends and family who have visited say the same thing. I would recommend them to anyone.”
“Management has done their best to take care of my husband and is very accessible, greeting me every time I visit. The staff are very attentive at mealtimes and help him eat. There's an on-site handyman who takes care of things, which is excellent, and I'm very happy with the building. The nurses and med techs are diligent. I cared for him myself for years, and now I feel like I'm free and have a life again.”
“You get the feeling that it's more family oriented and homey. Management is very responsive; the director attends the monthly family council to address concerns, and they've gone out of their way to help me. Meals are served family style in small groups, which is very cozy. The activity director is excellent, with travelogues, sing-alongs, art, and crafts, and residents rode in the town's Fourth of July parade. The cottages are well painted and decorated by theme. The med techs are wonderful and always let me know what's going on. I would 100% recommend it.”
“Overall, this is a good facility. They communicate well, and whenever something comes up they let us know. If they can't reach me, they reach my sister. Meals are served on time. The staff interacts with all the residents and encourages them to participate, which is good to see. Housekeeping does whatever they can to keep my mom's room clean, and they even label her clothes so nothing gets lost. Everything looks nice and clean. I'm happy with the accommodations, and she is safe and comfortable.”
“Management is very courteous and eager to please, and they worked with me to adjust things to match our needs. The dining area is nice, with the kitchen right there and a couch, TV, and fireplace to move to after meals. When I've been there for lunch, the food seemed good, and I was quite surprised by the variety. Maintenance has been there whenever I've requested, and the nursing staff is responsive. I'm pretty satisfied, and I would recommend it.”
“My mom has been here four and a half years, and she's gotten terrific care. She considers it home, and when I bring her to my house for dinner, she says she needs to go home. The attention she gets from all the girls taking care of her has been tremendous, and she's made lifelong friends here. Management takes care of all my needs. The entertainment is terrific, and I stop to listen to the music. Everything is clean and shipshape, and if there's a problem, I get a phone call. It's a fabulous facility, and I've already recommended it.”
“We feel lucky that we found this place, because we are happy with the care. Management was very helpful and explained things very clearly. The meals I've seen my father eating looked good, and the kitchen always smells good when we walk by. Things are clean and it never smells funky. The maintenance man helped us move things, and the aides who take care of my father are very, very helpful and very responsive. My father looks good, and I would recommend it to others.”
“The management is incredibly attentive and responsive, always addressing any requests right away. The housekeeping staff is top-notch, paying close attention to detail and keeping everything spotless. The maintenance team is also impressive, addressing things promptly. In general, I feel my father is safe and comfortable. Overall, I would highly recommend this place!”
“The management and maintenance teams are incredibly responsive and helpful, always addressing our needs promptly. My mother has formed wonderful relationships with the caregivers, who are attentive and caring. The overall atmosphere is warm and welcoming, making it feel like home. In general, I would still highly recommend this community for its excellent staff and supportive environment.”
“The management is responsive, and the dining options are fantastic—my loved one really enjoys the meals. The housekeeping is always on point, keeping everything clean and tidy. While there are some minor hiccups, I feel the value for the services provided is excellent compared to other places we looked at. I would definitely recommend this community to others.”
“The management is incredibly friendly and engaged, making everyone feel welcome. The activities offered are fantastic, providing plenty of options for residents to stay active and social. I've also noticed that the maintenance team is always quick to help with any requests. Overall, it seems like a great place for seniors to live comfortably and safely. I highly recommend this community to other people!”
“The staff are friendly and respectful, making it easy to communicate with them. My brother seems happy, and the activities they provide keep him engaged. The dining options look good, and he enjoys the food. The place is clean and well-maintained, which gives me peace of mind. I would definitely recommend this community to others.”
“I recently moved my wife into a senior living facility, and I couldn't be happier with our choice. The place is just two miles from home, which is super convenient. The staff is respectful and responsive, and I've been impressed with the cleanliness of her room and the regular laundry service. There's a good variety of activities available, and I feel she is safe and comfortable here. Overall, I highly recommend this community for anyone looking for a caring environment.”
“The management team is compassionate and organized, making communication a breeze. The food is fantastic, served in a cozy, family-like atmosphere that feels like home. My favorite part was the variety of engaging activities that keep residents active and connected. The grounds are beautiful, and the overall vibe is warm and welcoming. I highly recommend this place for anyone looking for a supportive community.”
“The staff is incredibly friendly and always available to help with any questions. My grandmother enjoys the social activities and has made some great friends. The dining options are good, and she always seems to enjoy her meals. Overall, it feels like a warm and welcoming place, and I would definitely recommend it to others!”
“The staff is incredibly helpful and professional, always ready to assist. The activities offered are engaging and frequent, which keeps the residents active and social. The common areas are well-maintained, and my mom seems very happy with her living situation. Overall, I highly recommend this place for anyone looking for a supportive environment for their loved ones.”
“The management team is incredibly supportive, always available for questions and assistance. My dad enjoys the activities, attending them regularly and having a great time. The place feels welcoming, and the staff genuinely care about the residents. Overall, I feel confident that he is happy and well taken care of here. It's a great place!”
“My mother is having a great experience at this location. The management is top-notch, always respectful and communicative. The dining options are excellent, with a clean and friendly atmosphere. There are plenty of engaging activities to keep residents active and entertained. Housekeeping is reliable, and the overall maintenance of the building is impressive. It feels like a safe and welcoming place, and I would highly recommend it to anyone looking for a caring community.”
“The management has been responsive and knowledgeable, making us feel comfortable throughout her stay. The housekeeping staff is consistent and keeps everything clean and tidy. The caregivers are outstanding, always attentive and respectful. The overall environment is well-kept and welcoming as well. I would recommend this place to others looking for quality care.”
About the community
Written by Summerfield of Redlands
In residential Redlands, Summerfield places assisted living and memory care on one secure campus, easing transitions when needs change. The flexible Day Stay program, with engaging activities and a sensory spa, supports families who need part-time help, while pet therapy, an on-site bistro, and Coro Health music programs fill residents' days. Named Best of Senior Living 2025 by A Place for Mom.
- Day Stay program with sensory spa
- Assisted living and memory care share one campus
- Pet therapy and on-site bistro
- Expert assistance qualifying for VA benefits
Life at Summerfield of Redlands
Dining
Chefs prepare restaurant-style meals with an emphasis on fresh, seasonal ingredients. Meals can be adjusted to doctor-recommended diets and specific restrictions while still offering residents their favorite dishes. Residents eat together in a light-filled dining room.
Activities
The community offers social and educational activities, with a monthly memory care calendar. Program calendars are built around each resident's preferences, history and habits using Sagely smart technology. Families can view calendars, RSVP to events and see photos through a family app, and digital displays in the building show events and menus.
Live IntentionallyCaring, Engaging, Connecting: dementia care designed around each resident.
Day Stay ProgramFull or half days with activities, a sensory spa, and personal care support.
One CampusAssisted living and memory care together, so transitions never mean starting over.
Connected FamiliesSagely technology shares photos, calendars, and updates in real time.
Amenities
- Dining room
- Beauty salon
- Activity room
- Fitness center
- Digital event displays
Memory care program
Memory care follows a Live Intentionally approach built on caring, engaging and connecting, with named Feels like Home and Hands to Help programs. Staff receive dementia training, and activity calendars are personalized with Sagely technology.
Floor plans
Prices
This community does not publish its prices.
Area costs
How this page is paid for. Lilisity is operated by Senior Living Alliance. Summerfield of Redlands is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. The description, features and photos come from the community. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 75 residents
RESIDENTIAL CARE ELDERLY 361880786, licensed since Apr 13, 2020. Licensee SNH CAL TENANT LLC; NORTHSTAR SNR LVG MGT LLC.
Nearest emergency room
0.5 miles
Redlands Community Hospital, rated 2 of 5 stars by CMS.
State inspection record5 Type A, 4 Type B
- Last state visit
- September 24, 2026
- State visits since September 22, 2021
- 34 (including 5 inspections, 21 complaints investigated)
- Type A citations
- 5 immediate risk
- Type B citations
- 4 potential risk if not corrected
- Complaint allegations investigated
- 61: 6 substantiated, 55 not substantiated
- License active since 2020
Citations (12), newest first
- 87411(a) (plan of correction due September 25, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87555(b)(8) (plan of correction due May 8, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87211(1)(b) (plan of correction due April 17, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87465(a)(4) (plan of correction due April 10, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(a)(2) (plan of correction due April 10, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
Show all 8
- 87470(2)(A) (plan of correction due November 27, 2025): Infection Control Requirements. Infection control rules, including hand hygiene, steps when a resident has a contagious disease, and a written infection control plan.
- 87411(a) (plan of correction due November 5, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.2(a)(8) (plan of correction due October 30, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
Show all citations (4 more)
- 87468.2(a)(4) (plan of correction due August 11, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87608(a)(5) (plan of correction due June 12, 2025): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87303(a) (plan of correction due June 19, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87465(a)(1) (plan of correction due December 15, 2023): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 23, 2026: 1 substantiated, 6 unsubstantiated, 1 Type B citation
- March 12, 2026: 1 substantiated, 1 unsubstantiated
- December 9, 2025: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- October 31, 2025: 1 substantiated, 1 Type A citation, 1 Type B citation
- September 30, 2025: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- July 25, 2025: 1 substantiated, 2 unsubstantiated, 1 Type A citation
Complaints with no substantiated allegation (15)
- June 26, 2026: 5 unsubstantiated
- March 30, 2026: 1 unsubstantiated
- January 22, 2026: 1 unsubstantiated
- December 29, 2025: 1 unsubstantiated
- August 20, 2025: 1 unsubstantiated
Show all 15
- June 26, 2025: 1 unsubstantiated
- June 16, 2025: 3 unsubstantiated
- May 23, 2025: 3 unsubstantiated
- April 30, 2025: 2 unsubstantiated
- March 22, 2025: 4 unsubstantiated
- May 21, 2024: 1 unsubstantiated
- January 13, 2023: 6 unsubstantiated
- January 6, 2023: 4 unsubstantiated
- April 22, 2022: 6 unsubstantiated
- October 30, 2021: 5 unsubstantiated
Every state visit (43)
- July 30, 2026: Other visit
- June 26, 2026: Other visit
- June 19, 2026: Complaint visit
- May 5, 2026: Other visit
- May 5, 2026: Complaint visit
Show all 38
- April 10, 2026: Inspection
- March 27, 2026: Other visit
- March 27, 2026: Complaint visit
- March 6, 2026: Other visit (2)
- February 24, 2026: Complaint visit
- January 20, 2026: Complaint visit
- December 19, 2025: Other visit
- December 5, 2025: Other visit (2)
- November 26, 2025: Complaint visit (2)
- October 29, 2025: Complaint visit
- October 7, 2025: Complaint visit
- August 14, 2025: Other visit
- August 8, 2025: Complaint visit (2)
- June 11, 2025: Complaint visit (2)
- June 4, 2025: Inspection
- May 23, 2025: Complaint visit
- May 13, 2025: Other visit
- May 13, 2025: Complaint visit
- March 5, 2025: Complaint visit
- December 24, 2024: Complaint visit
- June 5, 2024: Complaint visit
- May 18, 2024: Inspection
- December 14, 2023: Other visit
- June 23, 2023: Inspection
- February 28, 2023: Complaint visit
- January 6, 2023: Complaint visit
- January 4, 2023: Other visit
- January 4, 2023: Complaint visit
- April 19, 2022: Inspection
- March 14, 2022: Complaint visit
- March 2, 2022: Complaint visit
- January 21, 2022: Complaint visit
- September 22, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 75 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee SNH CAL TENANT LLC; NORTHSTAR SNR LVG MGT LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 361880786
- License status
- Active
- Licensed since
- 2020-04-13
- Licensed capacity
- 75
- Licensee
- SNH CAL TENANT LLC; NORTHSTAR SNR LVG MGT LLC
- County
- San Bernardino County
- Administrator
- Rachelle Wheaton
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, 3 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 30, 2018: programmed (planned) inspection, complete (safety). Case closed Dec 26, 2018. 3 violations cited (1 serious, 2 other). Penalties: $5,220 proposed, $2,070 now. OSHA record. OSHA recorded the employer as Redlands Heritage Partners LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule 2340.21(a)(2). Penalty $135 proposed, $135 now.
- Other than serious: Cited rule 2473.1(b). Penalty $135 proposed, $135 now.
- Serious: Cited rule 4559(A). Penalty $4,950 proposed, $1,800 now. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 0.5 mi, nursing home 0.4 mi, pharmacy 1.3 mi
- Nearest hospital with an emergency room
- Redlands Community Hospital, Redlands. 0.5 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Brookside Healthcare Center, Redlands. 0.4 miles away, straight line.
- Nearest home health agency office
- Redlands Community Hospital Home Health Care Services, Redlands. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92373 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Redlands, Redlands, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita Redlands Dialysis, Redlands, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Loma Linda University Kidney Center, Loma Linda, 3.3 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 106 Medicare hospices tell CMS they serve ZIP code 92373.
Hospice Of Redlands Community Hospital, office in Redlands, 0.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Amerihealth Hospice Provider, Inc, office in Redlands, 1.2 miles away, straight line
Wings Of Hope Hospice, Inc, office in Redlands, 1.5 miles away, straight line - Nearest geriatric medicine practice
- Faculty Physicians And Surgeons Of Llusm, Redlands. 2.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Redlands, CA, risk to homes is greater than 86% of communities in California and 98% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 7 questions families ask
What levels of care does Summerfield of Redlands provide?
Summerfield of Redlands specializes in memory care for adults living with Alzheimer's and other forms of dementia, alongside assisted living, VIP respite care, and a flexible Day Stay program: all on one secure campus with a 24-hour care team.
Does Summerfield of Redlands offer short-term or respite stays?
Yes. VIP respite care welcomes short-term guests with full access to dining, activities, and the salon, and the Day Stay program offers full- or half-day visits with engaging activities, a sensory spa, and personal care assistance.
What is dining like at Summerfield of Redlands?
Residents enjoy restaurant-style meals prepared by talented chefs with an emphasis on fresh, seasonal ingredients, served in a light-filled dining room that keeps social connections strong. There's also an on-site bistro for casual bites.
How does Summerfield keep families connected and informed?
The community uses Sagely smart technology: a family app shares real-time photos, activity calendars, and updates on your loved one's participation, while digital displays show upcoming events and menus during visits.
Does Summerfield of Redlands have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about Summerfield of Redlands through phone interviews verified by Senior Living Alliance.
How much does Summerfield of Redlands cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Summerfield of Redlands does not publish its prices.
How do I contact Summerfield of Redlands?
Use Summerfield of Redlands's website, summerfieldredlands.com, or visit at 1319 Brookside AVE, Redlands, CA 92373.
Senior Living Alliance member. Summerfield of Redlands is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid
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