For profit - Limited Liability company ·
80 certified beds ·
Medicare and Medicaid
· Part of Cambridge Healthcare Services (32 facilities)
3
Overall CMS Rating
★★★☆☆
Highland Care Center Of Redlands is a Medicare-certified nursing home in Redlands, California. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.06 hours per resident per day, below the California average of 4.51. Its most recent inspection on Feb 21, 2025 cited 14 deficiencies.
1 fine totaling $12,931 in CMS records.
1 total penalty
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★☆☆☆ 2/5
Quality Measures
★★☆☆☆ 2/5
Long-Stay QM
★★★☆☆ 3/5
Short-Stay QM
★☆☆☆☆ 1/5
How Highland Care Center Of Redlands compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
4.06
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.33
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
2.48
2.64
2.34
below avg
Nursing staff turnover
51.2%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
14.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.06
Total Nurse Hrs/Resident/Day
0.33
RN Hrs/Resident/Day
1.24
LPN Hrs/Resident/Day
2.48
Aide Hrs/Resident/Day
3.67
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
51.2%
Registered Nurses
70.0%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Feb 21, 2025
Most Recent Inspection Date
14
Total Deficiencies Found
68
Health Inspection Score
1
Number of Fines
What inspectors found at Highland Care Center Of Redlands
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 26, 2025
Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies · Sep 25, 2025
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Mar 27, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Feb 21, 2025
Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Feb 21, 2025
Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.Environmental Deficiencies · Feb 21, 2025
Potential for harm
Keep all essential equipment working safely.Environmental Deficiencies · Feb 21, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Feb 21, 2025
Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Feb 21, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Feb 21, 2025
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Feb 21, 2025
Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Feb 21, 2025
About This Facility
Address
700 East Highland Avenue Redlands, CA 92374
CMS Certification #
055650
Ownership
For profit - Limited Liability company
Certified Beds
80
Avg Residents/Day
76.5
Provider Type
Medicare and Medicaid
First Certified
1971-12-31
Chain
Cambridge Healthcare Services (32 facilities)
Setting
Urban
Part of Cambridge Healthcare Services
32
Facilities Nationwide
Cambridge Healthcare Services operates 32 nursing facilities across the United States.
CMS gives Highland Care Center Of Redlands an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Highland Care Center Of Redlands reports 4.06 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 14 deficiencies.
Highland Care Center Of Redlands is certified for 80 beds.
Admissions at Highland Care Center Of Redlands
For admissions, availability and rehab questions, call (909) 793-2678. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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