Nursing home · Top rated by CMS
Arrowhead Healthcare Center
4343 N Sierra Way, San Bernardino, CA 92407 · Map
For profit - Limited Liability company · Part of Crystal Solorzano (10 facilities) · 58 certified beds
Arrowhead Healthcare Center is a Medicare-certified nursing home in San Bernardino, California. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.53 hours per resident per day, above the California average of 4.51. Its most recent inspection on Dec 19, 2024 cited 13 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Arrowhead Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.53 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.40 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.96 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 27.4% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 13.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Arrowhead Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 19, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 19, 2024 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Dec 19, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4343 N Sierra Way
San Bernardino, CA 92407 - CMS certification #
- 555896
- Ownership
- For profit - Limited Liability company
- Certified beds
- 58
- Avg residents/day
- 57.0
- Provider type
- Medicare and Medicaid
- First certified
- 2015-08-13
- Chain
- Crystal Solorzano (10 facilities)
- Setting
- Urban
Part of Crystal Solorzano
Crystal Solorzano operates 10 nursing facilities across the United States. View all Crystal Solorzano facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Arrowhead Healthcare Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- St Bernardine Medical Center, San Bernardino. 2.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Shandin Hills Behavior Therapy Center, San Bernardino. 1.2 miles away, straight line.
- Nearest home health agency office
- Rda Home Health Services, Inc, San Bernardino. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Don's Drugs - Good Neighbor Pharmacy. 4.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92407 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Mountain Vista Dialysis Center, San Bernardino, 2.5 miles away, straight line (CMS rating 2 of 5 stars)
Davita Serrano Dialysis, San Bernardino, 3.2 miles away, straight line (CMS rating 3 of 5 stars)
Rai - North Riverside - Rialto, Rialto, 5.2 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 167 Medicare hospices tell CMS they serve ZIP code 92407.
Alta Hospice Of California, office in San Bernardino, 2.5 miles away, straight line
7 Star Hospice Care Inc, office in San Bernardino, 6.2 miles away, straight line
Roze Room Healthcare, office in San Bernardino, 6.9 miles away, straight line - Nearest geriatric medicine practice
- Faculty Physicians And Surgeons Of Llusm, Redlands. 7.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- Wildfire risk to homes
- In San Bernardino, CA, risk to homes is greater than 94% of communities in California and 100% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Arrowhead Healthcare Center a good nursing home?
CMS gives Arrowhead Healthcare Center an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Arrowhead Healthcare Center staffed?
Arrowhead Healthcare Center reports 4.53 total nurse hours per resident per day, compared with the California average of 4.51.
Has Arrowhead Healthcare Center had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Arrowhead Healthcare Center have?
Arrowhead Healthcare Center is certified for 58 beds.