Independent Living and Assisted Living and Continuing Care
Town & Country (Independent Living and Assisted Living and Continuing Care)
555 E. Memory Lane, Santa Ana, CA 92706 · Map
Licensed for 328 residents · CHRISTIAN AND MISSIONARY ALLIANCE
Town & Country (Independent Living and Assisted Living and Continuing Care) is a state-licensed independent living, assisted living, continuing care community in Santa Ana, California. It is licensed for 328 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 328 residents
RCFE-CONTINUING CARE RETIREMENT COMMUNITY 300600977, licensed since Dec 5, 1975. Licensee CHRISTIAN AND MISSIONARY ALLIANCE.
Nearest emergency room
0.6 miles
Providence St. Joseph Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Town & Country (Independent Living and Assisted Living and Continuing Care) this community | 328 | Not published | Active | 9 Type A, 9 Type B | |
| Park Plaza | 0.6 mi | 115 | Not published | Active | 2 Type A, 3 Type B |
| Willow View Gardens Memory Care & Assisted Living | 0.7 mi | 130 | Not published | Active | 7 Type A, 11 Type B |
| Mainplace Senior Living | 0.8 mi | 153 | $1,800/mo | Active | 8 Type A, 17 Type B |
| Garden of Sage Guest Home | 1.0 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record9 Type A, 9 Type B
- Last state visit
- September 18, 2026
- State visits since November 28, 2022
- 27 (including 3 inspections, 23 complaints investigated)
- Type A citations
- 9 immediate risk
- Type B citations
- 9 potential risk if not corrected
- Complaint allegations investigated
- 51: 7 substantiated, 44 not substantiated
- License active since 1975
Citations (18), newest first
- 87465(c)(2) (plan of correction due September 21, 2026): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 1569.683(a)(4) (plan of correction due September 8, 2026): Eviction Notices. What an eviction notice must say, including the reasons, the eviction date, housing resources and the right to complain.
- 87468.2(a)(4) (plan of correction due April 19, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87464(f)(4) (plan of correction due April 12, 2026): Basic Services. Basic services must include care and supervision.
- 87468.1(a)(1) (plan of correction due March 28, 2026): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Show all 8
- 87464(f)(1) (plan of correction due March 28, 2026): Basic Services. Basic services must include care and supervision.
- 87303(a) (plan of correction due January 1, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 1569.618(c)(3) (plan of correction due January 1, 2026): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
Show all citations (10 more)
- 1569.625(b)(2) (plan of correction due January 1, 2026): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87463(h)(1) (plan of correction due January 1, 2026): Reappraisals. The community must ask every resident to have a routine visit with a licensed medical professional once a year and record the visit or any refusal.
- 87608(a)(3) (plan of correction due January 1, 2026): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87303(a) (plan of correction due November 3, 2025): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87309(a) (plan of correction due August 14, 2025): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
Show all 10
- 87464(f)(4) (plan of correction due August 14, 2025): Basic Services. Basic services must include care and supervision.
- 87464(f)(1) (plan of correction due March 31, 2025): Basic Services. Basic services must include care and supervision.
- 87407(k) (plan of correction due October 22, 2024): Administrator Recertification Requirements. Continuing education and other requirements for administrators to renew their certificate.
- 87464(f)(1) (plan of correction due November 3, 2023): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
- 87211(a)(3) (plan of correction due November 3, 2023): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- August 27, 2026: 1 substantiated, 4 unsubstantiated, 2 unfounded, 1 Type B citation
- April 21, 2026: 2 substantiated, 1 unsubstantiated, 2 Type A citations
- October 31, 2025: 1 substantiated, 1 unsubstantiated, 1 unfounded, 1 Type B citation
- September 9, 2025: 2 substantiated, 2 unsubstantiated, 2 Type A citations
- November 9, 2023: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (18)
- November 14, 2025: 1 unsubstantiated, 1 unfounded
- September 25, 2025: 3 unsubstantiated
- August 21, 2025: 2 unsubstantiated
- August 19, 2025: 3 unsubstantiated
- July 18, 2025: 1 unfounded
Show all 18
- July 15, 2025: 4 unfounded
- June 23, 2025: 1 unfounded
- June 10, 2025: 1 unsubstantiated
- May 23, 2025: 2 unfounded
- April 30, 2025: 2 unsubstantiated
- January 24, 2025: 1 unfounded
- December 28, 2024: 2 unfounded
- September 30, 2024: 2 unsubstantiated
- December 28, 2023: 1 unsubstantiated
- November 20, 2023: 1 unsubstantiated, 1 unfounded
- September 29, 2023: 1 unsubstantiated
- May 31, 2023: 1 unfounded
- December 12, 2022: 2 unfounded
Every state visit (41)
- September 18, 2026: Other visit
- August 25, 2026: Complaint visit (3)
- April 18, 2026: Complaint visit (2)
- March 27, 2026: Other visit
- December 18, 2025: Inspection
Show all 30
- November 12, 2025: Complaint visit (2)
- October 28, 2025: Complaint visit (3)
- September 11, 2025: Complaint visit
- August 25, 2025: Other visit
- August 13, 2025: Other visit
- August 13, 2025: Complaint visit (3)
- July 10, 2025: Complaint visit
- July 2, 2025: Complaint visit
- June 16, 2025: Complaint visit
- June 4, 2025: Complaint visit
- May 22, 2025: Complaint visit
- March 19, 2025: Complaint visit
- March 17, 2025: Other visit
- December 26, 2024: Complaint visit
- December 17, 2024: Inspection
- October 21, 2024: Other visit
- August 23, 2024: Complaint visit (3)
- December 21, 2023: Complaint visit
- November 2, 2023: Complaint visit
- October 27, 2023: Other visit
- October 27, 2023: Complaint visit (2)
- August 24, 2023: Complaint visit
- May 30, 2023: Complaint visit
- November 28, 2022: Inspection
- November 28, 2022: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 328 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee CHRISTIAN AND MISSIONARY ALLIANCE
- License type
- RCFE-CONTINUING CARE RETIREMENT COMMUNITY
- License number
- 300600977
- License status
- Active
- Licensed since
- 1975-12-05
- Licensed capacity
- 328
- Licensee
- CHRISTIAN AND MISSIONARY ALLIANCE
- County
- Orange County
- Administrator
- Stephanie Jukic
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.6 mi, nursing home 0.1 mi, pharmacy 0.6 mi
- Nearest hospital with an emergency room
- Providence St. Joseph Hospital, Orange. 0.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Town & Country, Santa Ana. 0.1 miles away, straight line.
- Nearest home health agency office
- Avery Home Health Agency, Inc, Orange. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92706 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc Orange, Orange, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
St. Joseph Hospital Renal Center, Orange, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Mainplace Dialysis Center, Orange, 1.0 mile away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 85 Medicare hospices tell CMS they serve ZIP code 92706.
Optimal Comfort Hospice, Inc, office in Orange, 1.2 miles away, straight line
Graceland Hospice Care, office in Orange, 1.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Apex Hospice Care, Inc, office in Santa Ana, 1.7 miles away, straight line - Nearest geriatric medicine practice
- Uc Regents, Orange. 2.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, tornado very low, heat wave very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Town & Country (Independent Living and Assisted Living and Continuing Care) provide?
Town & Country (Independent Living and Assisted Living and Continuing Care) is licensed by the state of California for independent living, assisted living, continuing care in Santa Ana, California. Its licensed capacity is 328 residents.
Does Lilisity rate Town & Country (Independent Living and Assisted Living and Continuing Care)?
No. We publish state licensing details for Town & Country (Independent Living and Assisted Living and Continuing Care) but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Town & Country (Independent Living and Assisted Living and Continuing Care) cost?
Assisted Living in Orange County typically starts at $4,000 to $5,950 a month. Based on 32 communities that publish prices. These are area figures, not this community's price. Town & Country (Independent Living and Assisted Living and Continuing Care) does not publish its prices.
How do I contact Town & Country (Independent Living and Assisted Living and Continuing Care)?
Use Town & Country (Independent Living and Assisted Living and Continuing Care)'s website, tcmanor.com, or visit at 555 E. Memory Lane, Santa Ana, CA 92706.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid