Nursing home · Top rated by CMS
Town & Country (Skilled Nursing and Continuing Care)
555 East Memory Lane, Santa Ana, CA 92706 · Map
Non profit - Corporation · Part of The Christian And Missionary Alliance (2 facilities) · 96 certified beds
Town & Country (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Santa Ana, California. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.63 hours per resident per day, above the California average of 4.51. Its most recent inspection on Nov 20, 2025 cited 25 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Town & Country (Skilled Nursing and Continuing Care) compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.63 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.68 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.27 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 30.3% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 25.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 10, 2026 inspection was corrected by March 20, 2026
What inspectors found at Town & Country (Skilled Nursing and Continuing Care)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Minimal
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 10, 2026 · Full report (PDF) - Potential for harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Nov 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Nov 20, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 555 East Memory Lane
Santa Ana, CA 92706 - CMS certification #
- 555141
- Ownership
- Non profit - Corporation
- Certified beds
- 96
- Avg residents/day
- 80.2
- Provider type
- Medicare and Medicaid
- First certified
- 1981-11-13
- Chain
- The Christian And Missionary Alliance (2 facilities)
- Setting
- Urban
Part of The Christian And Missionary Alliance
The Christian And Missionary Alliance operates 2 nursing facilities across the United States. View all The Christian And Missionary Alliance facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Town & Country (Skilled Nursing and Continuing Care) using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Providence St. Joseph Hospital, Orange. 0.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Orange Healthcare & Wellness Centre, LLC, Orange. 0.5 miles away, straight line.
- Nearest home health agency office
- Avery Home Health Agency, Inc, Orange. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92706 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- St. Joseph Hospital Renal Center, Orange, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Shc Orange, Orange, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Davita Mainplace Dialysis Center, Orange, 1.0 mile away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 85 Medicare hospices tell CMS they serve ZIP code 92706.
Optimal Comfort Hospice, Inc, office in Orange, 1.3 miles away, straight line
Apex Hospice Care, Inc, office in Santa Ana, 1.7 miles away, straight line
Graceland Hospice Care, office in Orange, 1.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Uc Regents, Orange. 2.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, tornado very low, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Town & Country (Skilled Nursing and Continuing Care) a good nursing home?
CMS gives Town & Country (Skilled Nursing and Continuing Care) an overall rating of 5 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Town & Country (Skilled Nursing and Continuing Care) staffed?
Town & Country (Skilled Nursing and Continuing Care) reports 5.63 total nurse hours per resident per day, compared with the California average of 4.51.
Has Town & Country (Skilled Nursing and Continuing Care) had inspection problems?
Its most recent CMS inspection cited 25 deficiencies.
How many beds does Town & Country (Skilled Nursing and Continuing Care) have?
Town & Country (Skilled Nursing and Continuing Care) is certified for 96 beds.